Humanizing Human Capital with Dr. Solange Charas and Stela Lupushor

10/20/22 • 53 min

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HR doesn’t live in a vacuum. To help shape the future of work, it must connect the needs inside the business with the demands and consequences of an ever-changing environment. Continuous improvement is no longer enough. To respond to today’s Never Normal challenges, HR needs to not just improve but reinvent itself. Front and center are what distinguished authors and human capital strategists Solange Charas and Stela Lupushor call the four environmental D’s which will impact the four internal W’s (work, worker, workplace, worth). Much to the dismay of many leaders, success won’t happen if they focus just on workplace strategy. It’s about humanizing the approach to human capital. Join us for this provocative, disruptive, and robust conversation about how the valuation of human capital is quickly changing, outlined in their just released book: Humanizing Human Capital.

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An Empathy SWAT Team at Work with Liesel Mertes

How effectively do your leaders and employees deal with a co-worker's grief, stress, and burnout? Do they respond as Fixit Frank, Silent Sam, Cheer-up Cheryl, or Buckup Bobby? With all the uncertainty, angst, stress, and burnout permeating workplaces, maybe it’s time for an Empathy SWAT Team and an empathy toolkit too. Workplace Empathy Advocate Liesel Mertes and the founder of Handle with Care Consulting joins us with her team of empathy avatars to unlock the benefits of practicing empathy at work and how to get better at it.

We are all first responders in our own way. Oftentimes, managers and co-workers are the first ones to see when something is wrong but aren’t the best equipped to deal with it. In a Never-Normal world with perpetual uncertainty, increasing angst, and an epidemic level of burnout, empathy matters. What needs to change? Who is responsible? Are some people just better suited to be empathic leaders? Can empathy be learned? What can leaders and HR do? What if all of us could be workplace first responders who have a basic toolkit that helps to stabilize and connect with people in a way that matters?

Next Episode

Create Great Culture in a Remote World

The pandemic changed the way business is done forever. Once employees got a taste of working remotely and adjusted to a new lifestyle, there was little chance of getting workers back to the office on an everyday basis.

While more than 59% of workers are now more attracted to jobs that provide flexibility via remote work, nearly 6 out of 10 executives and business owners are pushing back and demanding workers return to the office. One common reason given by managers is that you can’t create a great culture with a remote workforce and workplace. Joining us for this episode are four of America’s top business coaches (Ira S Wolfe, Vanessa Hunter, Jennifer Marshall, and James Thorne) who will share tips on how to lead teams that thrive without being in person.