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Gain Grow Retain

Gain Grow Retain

Gain Grow Retain

In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Higher Logic.
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Top 10 Gain Grow Retain Episodes

Goodpods has curated a list of the 10 best Gain Grow Retain episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Gain Grow Retain for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Gain Grow Retain episode by adding your comments to the episode page.

Gain Grow Retain - Putting Your Buyers First w/ Amy Volas
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12/03/21 • 43 min

Today, Amy Volas, Founder and CEO of Avenue Talent Partners, is here to talk with Jeff about her LinkedIn post that shares how she has closed $100,00,000+ in her career. Hint: You must focus on the buyers needs!

If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

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Gain Grow Retain - The Center of Customer Experience w/ Rhonda Keller
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12/27/21 • 38 min

Today, Rhonda Keller, Sr. Director Education Services, Community, & Internal Enablement for Customer Success at Apptio, joins the show today for a discussion on customer success with host Jeff Breunsbach.

If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

Connect with Rhonda Keller on LinkedIn: https://www.linkedin.com/in/rhondakeller2021/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

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Gain Grow Retain - Difficult Customer Conversations w/ CSM Office Hours
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11/30/21 • 30 min

This week the topic for discussion is around difficult conversations with your customers. Listen now to make those talks a bit easier and productive.

A weekly segment:

CSM Office Hours

Every Tuesday. 11:30am ET.

https://lu.ma/CSMOH

--

If you want to join the discussion with thousands of other customer success leaders, join

Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

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Gain Grow Retain - Customer Education w/ CSM Office Hours
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12/29/21 • 22 min

This week the topic for discussion is around working customer education.

A weekly segment:

CSM Office Hours

Every Tuesday. 11:30am ET.

https://lu.ma/CSMOH

--

If you want to join the discussion with thousands of other customer success leaders, join

Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

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1 Listener

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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

bookmark
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Gain Grow Retain - Building out your tech touch model w/ Alex Tran
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08/19/20 • 25 min

Alex Tran, a Client Outcomes Manager from Gainsight, joins the discussion to discuss their approach to tech touch strategy.
--
If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

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On today's episode we are bringing on John Wood for our first install of Jam Session's, where we connect with fellow CS consultants to dive Into topics surrounding customer success.
For this episode we talk about the dynamics between marketing and customer success, how to navigate "current customer marketing" and approaches we've seen with our clients.
Check out John (https://www.linkedin.com/in/3pointllc/) and his company 3 Point LLC (https://3pointllc.com/).

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A weekly segment:
CSM Office Hours
Every Tuesday. 11:30am ET.
https://lu.ma/CSMOH
--

If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

bookmark
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Gain Grow Retain - Migrating Customers to a New Environment
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03/31/22 • 30 min

Today, Jeff and Kristi jump talk about migration paths for customers as you introduce a new environment.

The main theme? Ensuring you build your process with the customer in mind. Migration can be a big change and customers need to be led down a clear, efficient path.

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Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

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Gain Grow Retain - In Product Experience

In Product Experience

Gain Grow Retain

play

04/26/21 • 33 min

A weekly segment:

CSM Office Hours

Every Tuesday. 11:30am ET.

https://lu.ma/CSMOH

--

If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/

This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

bookmark
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share episode

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FAQ

How many episodes does Gain Grow Retain have?

Gain Grow Retain currently has 296 episodes available.

What topics does Gain Grow Retain cover?

The podcast is about Podcasts, Technology and Business.

What is the most popular episode on Gain Grow Retain?

The episode title 'The Center of Customer Experience w/ Rhonda Keller' is the most popular.

What is the average episode length on Gain Grow Retain?

The average episode length on Gain Grow Retain is 34 minutes.

How often are episodes of Gain Grow Retain released?

Episodes of Gain Grow Retain are typically released every 3 days, 1 hour.

When was the first episode of Gain Grow Retain?

The first episode of Gain Grow Retain was released on Aug 10, 2019.

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