Encore: The Future of Managing Customer Mindshare

04/07/16 • 57 min

Future of Business with Game Changers, Presented by SAP

Previous Episode

Got a Bot? Virtual Assistants and Employee Efficiency.

The buzz: Hey, Siri! If you think Siri, Alexa, and Cortana are fun voice-command helpers just for your personal use, think again. Virtual assistants – in the form of bots built on APIs and Natural Language Processing – are poised to change the way we do business. They stand (or sit) ready to help you and your team with scheduling, emails, market updates, routine tasks and more. The benefit to you? Previously unimaginable operational efficiencies and futuristic customer experiences can now become the standard for your company. The experts speak. Raj Koneru, Kore: “The best way to predict the future is to create it” (Peter Drucker). Vic Bhagat, Industry Expert: “When Henry Ford made cheap, reliable cars, people said, 'Nah, what's wrong with a horse?' That was a huge bet he made, and it worked” (Elon Musk). Uddhav Gupta, SAP: “Digital creates the new demand and dimension for global leadership mind-set” (Pearl Zhu). Join us for Got a Bot? Virtual Assistants and Employee Efficiency.

Next Episode

Global Business on Steroids: The DT Revolution Is Real

The buzz: “You tell me that it’s evolution.” It’s the future of global business on steroids, a revolution right now that knows no borders. What is it? The Digital Transformation (DT) revolution. DT was set in motion with the first computer and has the same exponential growth curve as the Internet. As more people and devices join, DT gets stronger. Every industry, organization and structure will change and the transactional business world as we know it today will be fundamentally transformed. If you think DT doesn’t apply to you and your business, you’re in for a shock. The experts speak. Prof. Aaron Striegel, University of Notre Dame: “The Internet of Things will be bigger than the Internet” (John Chambers). Geoff Scott, ASUG: “Never trust a computer you can't throw out a window” (Steve Wozniak). Teri Kurtz, SAP: “If I had asked people what they had wanted, they would have said faster horses” (Henry Ford). Join us for Global Business on Steroids: The DT Revolution Is Real.