The Cost of Quality: Reducing Risk to Protect Customer Relationships
02/28/25 • 27 min
When it comes to food safety and quality processes, a missed step can be costly. Audit failures, recalls, and supplier compliance issues don’t just hurt operations, they can tarnish your brand and put customer relationships at risk.
We talk to Lacey Keesee, Director of Food Safety at The Acheson Group, who shares examples of what processes you can improve today to ensure food safety compliance and drive down the total cost of quality.
In this episode we cover:
- The hidden costs of poor quality and food safety failures
- Where supplier compliance and traceability can impact risk
- What food safety metrics help to drive down overall costs
- What tools manufacturers are adopting to improve compliance and process efficiencies
FSMA Friday is a collaboration with SafetyChain and The Acheson Group.
Want to join the conversation? Register for the next live FSMA Friday webinar for your chance to ask the food safety experts at TAG your questions directly.
Register here: https://safetychain.com/solutions/fsma-friday
When it comes to food safety and quality processes, a missed step can be costly. Audit failures, recalls, and supplier compliance issues don’t just hurt operations, they can tarnish your brand and put customer relationships at risk.
We talk to Lacey Keesee, Director of Food Safety at The Acheson Group, who shares examples of what processes you can improve today to ensure food safety compliance and drive down the total cost of quality.
In this episode we cover:
- The hidden costs of poor quality and food safety failures
- Where supplier compliance and traceability can impact risk
- What food safety metrics help to drive down overall costs
- What tools manufacturers are adopting to improve compliance and process efficiencies
FSMA Friday is a collaboration with SafetyChain and The Acheson Group.
Want to join the conversation? Register for the next live FSMA Friday webinar for your chance to ask the food safety experts at TAG your questions directly.
Register here: https://safetychain.com/solutions/fsma-friday
Previous Episode
Stepping into 2025: Food Safety Changes and Insights
Join Dr. Ben Miller, Executive Vice President of Regulatory and Scientific Affairs at The Acheson Group, who will share his views of what food safety regulations and industry trends are being tracked to rollout or continue in 2025, along with advice for how to prioritize and what to prepare.
FSMA Friday is a collaboration with SafetyChain and The Acheson Group.
Want to join the conversation? Register for the next live FSMA Friday webinar for your chance to ask the food safety experts at TAG your questions directly.
Register here: https://safetychain.com/solutions/fsma-friday
Next Episode
Beyond Trust: How to Hold Suppliers Accountable for Compliance
Food & beverage manufacturers are under increasing pressure to obtain needed supplier data to meet regulatory, certification, and customer requirements. With many long-established supplier relationships, how should manufacturers be collaborating with suppliers to help reduce food safety risk, and establish proof of end-to-end food safety?
Cameron Prince, Executive VP of Regulatory Affairs at The Acheson Group, joins us to share tips to help you not only receive timely and accurate compliance data from across your supply chain, but also proactively monitor supplier food safety risks.
In this episode we cover:
- Recent FDA guidance on supplier control management
- How to improve supplier data access for compliance requirements
- Best practices for supplier training and ongoing monitoring
- Steps to ensure FSQA has a voice in supplier selection
FSMA Friday is a collaboration with SafetyChain and The Acheson Group.
Want to join the conversation? Register for the next live FSMA Friday webinar for your chance to ask the food safety experts at TAG your questions directly.
Register here: https://safetychain.com/solutions/fsma-friday
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