Friends with Employee Benefits - CarrierChat: Aetna's Focus on Member Experience & Controlling Pharmacy Costs

CarrierChat: Aetna's Focus on Member Experience & Controlling Pharmacy Costs

05/29/20 • 69 min

Healthcare is complex, confusing and frustrating at times.

During this season, we'll be catching up with local carrier partners from across the state to get their view of the healthcare and health insurance landscape in Connecticut and the strategies they are putting in place for cost containment, member experience, product innovation, and more.

Music By: Colin Cross Music

Healthcare is complex, confusing and frustrating at times.

Music By: Colin Cross Music

Previous Episode

Some Good News (Part 2)

About Family Centers

Since its inception 128 years ago in 1891, Family Centers has grown to offer quality education and human service programs that address the ever-changing challenges affecting residents of Fairfield County. Through 25 programs and services, Family Centers serves more than 21,000 residents each year. Click here to learn more about Family Centers.

About Community Renewal Team (CRT)

As the community action agency for Hartford and Middlesex counties, CRT helps individuals and families access resources that will help them meet immediate and longer-term needs, improve job skills, maintain or increase their independence, stabilize living situations, and achieve educational goals. We know that our work matters to our community. Click here to learn more about Community Renewal Team.

About StayWell Health Center

StayWell Health Center is committed to providing high-quality health care and social services for individuals and families throughout their lives. We care for the whole person by providing and coordinating medical, dental, and mental health with the focus on prevention. Click here to learn more about StayWell Health Center.

About Foodshare

As the regional food bank serving Hartford and Tolland counties, Foodshare is the largest anti-hunger organization in the Greater Hartford area. We maximize access to nutritious food and resources that support food security for our neighbors. Click here to learn more about Foodshare.

Music By: Colin Cross Music

Next Episode

Diversity & Inclusion in the Workplace

In light of recent national events that have brought stark racial inequalities to the forefront of the conversation, organizations everywhere are navigating and facilitating unfamiliar discussions between leadership, employees and customers. How an organization chooses to handle this situation will have a direct impact on the workforce and define organizational culture as a whole.

To bring light to this conversation, we were fortunate enough to have Simone Morris, CEO of Simone Morris Enterprise LLC, join us on the podcast to discuss diversity and inclusion in the workplace. She brings her wealth of knowledge from her career as an award-winning diversity and inclusion leader, to discuss with Jeff what types of conversations need to be had, who should be leading the charge on those discussions, and what organizations can do to best demonstrate their support for diversity and inclusion. The second-half of the episode covers the power behind a D&I strategy and how HR can help influence a more inclusive culture. A must-listen-to episode.

First Half of Episode - Most recent conversation with Simone regarding how the current events are impacting conversations in the workplace
Second Half of Episode - Conversation around diversity and inclusion in the workplace recorded a few months back

About Simone Morris

Simone Morris is an award-winning diversity and inclusion leader, consultant and speaker committed to diversifying the workplace, and training women and emerging leaders to take true leadership positions in all aspects of their lives. Ms. Morris serves as a pro-bono coach for the Stand Beside Them non-profit organization providing career coaching to those returning from the Military. She is also a supporter of the Women’s Mentoring Network, providing scholarships for their clients to attend her retreats and workshops to improve their lives.

Resources Mentioned