10 - Expectations

07/10/15 • 40 min

While things continue to improve at nGen, Ben and Carl discuss the one glaring issue the company is facing, mixed expectations. It’s time to talk about what is expected from nGen as a team and as individuals.

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9 - Culture

Carl shares with Ben his insights after asking the nGen team how things are going. Overall the nGeneers are optimistic but it’s time to focus on better communication and collaboration. Talk of core values is in the air!

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11 - Bad Day

After a rough day, Ben and Carl talk about how to manage work commitments when home life gets messy. Understanding the impact of an owner’s mood on the team, the conversation turns to minimizing disruption when shit happens.