Experience Matters
Keane
Experience Matters is a podcast brought to you by Keane. From our studios in Birmingham, Riyadh and Dubai we work with clients all over the world. Since 1995 we’ve been using insight and strategy to define, design and deliver meaningful experiences everywhere people eat, stay, work, shop and play.
Using that knowledge, we'll be talking about a new topic every episode, joined by marketing pros, interior designers, and master planners from our own talented team, as well as leading industry experts. All to discuss how brands and businesses can create successful experiences.
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Top 10 Experience Matters Episodes
Goodpods has curated a list of the 10 best Experience Matters episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Experience Matters for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Experience Matters episode by adding your comments to the episode page.
How to win at Hotel F&B
Experience Matters
11/17/23 • 40 min
This week we chat to Dan Clayton, who comes to us from our studio based out in Dubai.
Dan comes with a wealth of experience of working in F&B and in this episode shares his insights and key learnings from working with hotels over the years, as well as some specific hot tips on how to get your F&B winning that work even if you're not in the hotel game.
Quick Service Restaurant Trends: Innovation
Experience Matters
10/27/23 • 37 min
Lou & Ted are back on the QSR train! This time talking all things innovation. Everything from tech, to speed and ultimately automation. Are burger flipping robots the future, or more of a robo-flop? How much does speed of service really affect customer satisfaction? All this and more in this episode of Experience Matters!
Pubs: Double Down or Diversify
Experience Matters
09/22/23 • 60 min
Ted & Dave talk about pubs - and what they have to do to stay relevant in an ever-changing landscape starting with the important question: "What exactly is a pub?"
Barbie: A Lesson
Experience Matters
07/21/23 • 43 min
There is a LOT of hype around the Barbie movie right now, so we couldn't NOT talk about it. That being said - we're more focused on the marketing, and what we can learn from the development of the Barbie brand. What does it take to create truly engaging experiences and bring a brand back to life?
Coffee Trends: What's Hot in 2024?
Experience Matters
01/23/24 • 48 min
After a run of several incredible guests, Lou & Ted are taking a quick coffee break... and taking a look at the hottest caffeine trends for 2024! How are flavour, premium experiences and 'conscious' coffee affecting the market and products being produced? They get into the stuff that matters, and give you something to ponder over your next flat white.
Impact of Delivery
Experience Matters
07/10/23 • 46 min
Let's talk delivery! From the benefits of dark kitchens, to the impact a hoard of delivery drivers can have on the dining experience - Lou & Ted talk about all things food delivery in this episode.
What about you? Do you run a dark kitchen? Are you considering adding a delivery service to your offering? Maybe you've recently teamed up with some of the big delivery businesses in the sector? We'd love to hear from you...
Nostalgia in Marketing
Experience Matters
06/23/23 • 52 min
This episode, we take a look back at the good old days, and why a dose of nostalgia can do wonders for your marketing. Lou calls out an incredible experience at our new local Bundobust and, in the spirit of the episode, Ted remembers a time hunting around Soho for miniature meat cleavers as part of an engaging campaign experience.
New-To-Market Concepts: The Art of the Possible
Experience Matters
07/25/23 • 46 min
This week Ted & Dave get together to discuss the power of new-to-market concepts (and how much fun it is to create them!) We chat through overcoming the challenge of dated concepts, filling gaps in your wider brand portfolio and when to let go & move on to something new!
Making Hotel Stays Memorable
Experience Matters
06/09/23 • 34 min
Episode 3 and we already want some time off – so this time we'll be diving into the world of hotel experiences and what the big names can learn from smaller rental properties and the bespoke moments they create for their guests.
Brand Collabs: Hype or Hope?
Experience Matters
10/05/23 • 43 min
Mike & Ted talk about the rise in brand collaborations - the difference between the perfect partnership and when it's all hype, but no hope.
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FAQ
How many episodes does Experience Matters have?
Experience Matters currently has 18 episodes available.
What topics does Experience Matters cover?
The podcast is about Retail, Branding, Marketing, Hospitality, Design, Podcasts, Interior Design, Arts, Business, Strategy and Trends.
What is the most popular episode on Experience Matters?
The episode title 'Coffee Trends: What's Hot in 2024?' is the most popular.
What is the average episode length on Experience Matters?
The average episode length on Experience Matters is 47 minutes.
How often are episodes of Experience Matters released?
Episodes of Experience Matters are typically released every 14 days.
When was the first episode of Experience Matters?
The first episode of Experience Matters was released on Jun 9, 2023.
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