EP 169: D-ID Agents - The next era of customer experience?

12/20/23 • 38 min

2 Listeners

Everyday AI Podcast – An AI and ChatGPT Podcast

What does the future of customer experience look like with GenAI? We're taking a look at existing and new technology that'll change the way we interact with brands, products, and services. Ron Friedman, Head of Content and Creative Marketing at D-ID, joins us to discuss the next era of customer experience using AI agents.
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More on this Episode: Episode Page
Join the discussion: Ask Jordan and Ron questions on AI and customer experience
Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineup
Website: YourEverydayAI.com
Email The Show: [email protected]
Connect with Jordan on LinkedIn
Timestamps:
[00:01:15] Daily AI news
[00:03:30] About Ron and D-ID
[00:08:15] Business use cases for D-ID
[00:10:45] What's an AI agent?
[00:15:30] Are AI avatars the future?
[00:19:50] Ethical concerns around AI agents
[00:23:45] Creative business use cases
[00:29:25] Using AI agents for learning
[00:33:40] AI agents as a work replacement?
[00:36:10] Ron's final thoughts
Topics Covered in This Episode:
1. D-ID's involvement in generative AI and avatar technology
2. Business use cases for AI agents
3. Ethical implications of AI agents in human interaction
4. The Future of AI Avatars
Keywords:
AI news, Biden administration, AI policy, racial wealth gap, UK court ruling, D-ID, generative AI, avatar technology, natural language processing, digital humans, avatars, AI watermarks, ethical implications, deepfake videos, AI agents, Abuela AI, business use cases, 24/7 availability, personalized video emails, education, cost savings, video production, conversational interactions, influencers, content creators, sales representatives, real-time video interactions, smart AI bots, graphical user interface

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Ready for ROI on GenAI? Go to youreverydayai.com/partner

Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info)

Ready for ROI on GenAI? Go to youreverydayai.com/partner

Previous Episode

Ep 168: AI in Higher Education is Broken. How to Fix it.

We have some hot takes when it comes to how AI is being used in education. Universities are letting students down by the way they are/aren't using GenAI tools. Jason Gulya, Chair of Artificial Intelligence Council at Berkeley College, joins us to discuss the current state of AI in higher education and how to fix its shortcomings.

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More on this Episode: Episode Page
Join the discussion: Ask Jordan and Jason questions on AI and education
Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineup
Website: YourEverydayAI.com
Email The Show: [email protected]
Connect with Jordan on LinkedIn
Timestamps:
[00:02:00] About Jason and his role at Berkeley College
[00:05:00] Attitudes toward LLMs in Higher Ed
[00:10:00] Why universities use AI or ban it
[00:14:40] Using AI in education responsibly
[00:21:50] Advice for universities not wanting to use AI
[00:28:40] How GenAI enriches learning
[00:32:20] Future of Higher Ed and AI
[00:35:40] Jason's final takeaway Topics Covered in This Episode:
1. The Changing Landscape of Higher Education and AI
2. Challenges and Opportunities in Integrating AI in Education
3. Ethical Use of AI in Education
4. Utilizing AI for Teaching and Learning Enhancement
5. Collaborative Approach and Future Vision for AI in Education
Keywords:
AI in higher education, responsible AI use, involving students, transparency, accountability, trust in colleges, job preparation, generative AI skills, professors experimenting with AI, AI-related committees, AI policies, optimism about AI, AI integration in curriculum, ban on AI, AI detection tools, skepticism about AI tools, English professor, AI consultant, changing nature of writing, humanities in the age of AI, large language models, ChatGPT, enrollment cliff, traditional academic silos, personalized learning, best practices in teaching, community of practice

Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info)

Ready for ROI on GenAI? Go to youreverydayai.com/partner

Next Episode

EP 170: AI Business Strategy - Are you ready for 2024?

2024 is almost here! Is your AI strategy ready for the new year? We're covering what AI business strategies you'll need to take advantage of AI in 2024. Markus Bernhardt, Chief Consultant at Endeavor Intelligence, joins us to go over what you should and shouldn't do for your AI strategy in 2024.

Newsletter: Sign up for our free daily newsletter
More on this Episode: Episode Page
Join the discussion: Ask Jordan and Markus questions on AI business strategy
Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineup
Website: YourEverydayAI.com
Email The Show: [email protected]
Connect with Jordan on LinkedIn
Timestamps:
[00:01:20] Daily AI news
[00:04:35] About Markus and Endeavor Intelligence
[00:06:15] Are companies seeking AI strategies?
[00:10:20] Implementing AI in organizations
[00:17:50] Importance of speaking the same "AI language"
[00:22:15] Best approach for first-time AI implementation
[00:26:10] Advantage of small businesses and AI
[00:29:05] Key aspects to keep in mind with AI
[00:31:10] Advice for business leaders
Topics Covered in This Episode:
1. Business Preparation for AI Strategy in 2024
2. Preparing Teams and Leaders for AI
3. Challenges of Keeping Up with Rapid Changes in AI
4. Generative AI and Its Impact on Small Businesses
5. Advice For Business Leaders
Keywords:
2024, Gen AI, AI technology, AI landscape, RFP process, agile approach, human element, innovation, AI news, Samsung, Navir, AI chip, White House's AI regulation, MidJourney, Chief Consultant, Endeavor Intelligence, AI strategy, technology implementation, vendors, language models, generative AI, small businesses, hidden dangers, communication, workshops, organizational needs, AI solutions