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Enhance.training

Enhance.training

Enhance.training

Want to learn and develop more skills to propel your career or business forward? The Enhance.training team share our business knowledge built up over decades of working with top business including Innocent Drinks, Cadburys, Unilever, PA Consulting and many more.

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Top 10 Enhance.training Episodes

Goodpods has curated a list of the 10 best Enhance.training episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Enhance.training for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Enhance.training episode by adding your comments to the episode page.

Enhance.training - 5 Ways Quickly Build Great Relationships at Work
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01/23/25 • 10 min

We all want to build great relationships at work because great relationships make work enjoyable and enable you to deliver a lot more in your role. Quickly build great relationships at work and you get a ton of benefits personally and you help your team just a much.
I share 5 ways quickly build great relationships at work. These principles and actions also keep your relationships strong year after year.
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Relationship building starts with making yourself a nice person to work with. Be friendly, smile, be positive etc – these are things that most people do already. I share 6 traits of those that build great relationships with coworkers. We should all work at improving these to improve workplace relationships.
Next, think about how you quickly build great work relationships. Spending time with the person face to face is the best way. I explain exactly why and give you tips for this. Taking these steps needs a bit more time and effort with the benefits gained far outweighing this investment.
Another way to quickly build strong relationships is to seek to proactively help co-workers who reciprocate. When you help most people do a better job, get resources they need or help them solve a problem, they will be much more willing to help you in return. When you help others, you also help build good trusting relationships – a double benefit. Help others were you can for building relationships at work.
Next for how to build relationships at work always deliver what you say you will. The most important part of this is setting and managing expectations so that you don’t let others down. Of course you need to put in the work too.
Finally, work on building personal relationships as well as professional relationships. It is all the personal stuff that creates strong connections and shared interests. Connections and feeling the other person is interested in us and gets us are really important parts of building great relationships.
If you have any questions on “5 Ways Quickly Build Great Relationships at Work”, please email me at [email protected] and I will get back to you.
Jess Coles

Enhance.training

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What great managers do that okay ones don’t affects us all. Great managers create more than 8 times the value average managers do – that is a huge gap.
Learn 5 key principles or approaches and become a better manager.
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Gain Career Changing Management Expertise

Access over 200 articles, podcasts and videos dedicated to helping you gain people and management expertise to lead any team to their best performance. Get access to downloads, webinars, live workshops, offers and more. Click here to learn more https://enhance.training/management-skills-hub-ulp000/

Courses for Managers to Increase Team Performance & Results

The quickest, easiest and cheapest way to improve team results is to improve the management of the team. Learn the management skills and approach that created multiple high performing teams, won “Best Team” prizes and added millions in value. https://enhance.training/msa-usp006/

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How to be a great manager starts with how you view your job as manager. Managers create the most value through their teams. Your team is critical to enable you to do a great job. Great managers know this and work hard to make their team as good as they can be.
How to be a better manager starts by putting the team before yourself. Working in service to your team is the best way to work in service to yourself as a leader. This is more important than great manager skills.
What makes you a good manager is how much the team trusts you. Without trust there is no team, only a collection of individuals. Teams outperform groups of independent individuals. Working for the team is a brilliant way of building trust.
For how to be a better manager and leader, focus on the environment you are creating. A lot of management skills go into creating a great trusting team environment – most important are what your decisions, actions and behaviours communicate to the team. How to be a good manager is partly about how well you can manager yourself.
How to become a better manager at work – learn to be comfortable with conflict. Every organisation will have a level of conflict. Resources are limited, different teams have different objectives etc, PLUS every person is different. Conflict is guaranteed. How well you manage conflict – both constructive and destructive is essential for team success.
Partnering with and valuing team members is vital for how to be a good manager and leader. Managers depend on their teams. You don’t have a job without a team. Admire each person’s strengths. Support them to develop further. Value what they bring to the team. Your beliefs about the team will be obvious through your actions and behaviours. Get your mental approach right – one of the key manager skills you need.
How to be a good manager at work must include being unfailingly results orientated. Results is what your company need your team to deliver. Team results is what you are personally being assessed on. Great managers always focus their teams of delivering results.
If you have any questions on “What Great Managers Do That Okay Ones Don’t – 5 Secrets To Become A Better Manager”, please email me at [email protected] and I will get back to you.
Jess Coles

Enhance.training

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Run great weekly team meetings and staff will want to attend, the team meeting will be useful to everyone, and holding the weekly team meeting will actually improve team performance over time compared to not holding them.
I share what I have found works really well for how to run staff meetings effectively. Get better staff meeting ideas and start improving meetings today.

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One-on-One Meeting Booklet (13 pages)
Learn exactly how to run brilliant one-on-one meetings for better relationships, increased development and improved indiviudal performance - all of which helps you improve team performance. Learn more here: https://enhance.training/lm-lp/one-on-one-meeting-agenda-ulp030/
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Running team meetings is not easy. There is so many different ways to run weekly team meetings. Too many managers find themselves the only one really talking during the meeting and staff look bored, looking at their phones or otherwise not really engaged.
Effective meetings are where everyone is clear on the purpose of the meeting, everyone is engaged and participates and at the end of the staff meeting, everyone has actions or next steps to go and do.
Team meetings are super useful in increasing communication, co-ordination, support and teamwork. I view weekly team meetings as part of the core foundation of communication and prioritisation needed to improve team performance over time.
How to have a great staff meeting starts with communicating what the meeting will achieve, and what is expected from everyone who attends. Running effective meetings is also about who attends. If they are not going to participate, they don’t need to be in the meeting.
Aim to keep weekly staff meetings short. You have them each week so wasting time is a no no. Create a clear agenda and circulate prior to having the meeting – a key practice in how to run a team meeting effectively.
Effective meeting management should make the meeting about creating actions and improvements in the work the team does. Ensure that each meeting attendee leaves with an action.
The first agenda item sharing results achieved since the previous weekly meeting. Next, set goals to achieve for the next weekly team meeting. Third share challenges and organise help and lastly, celebrate wins and successes.
I go into detail on how to use each agenda item so you know how to run team meetings effectively. Make the weekly team meeting as useful as possible to everyone attending!
If you have any questions on “Run Great Weekly Team Meetings - How to Run Staff Meetings Effectively”, please email me at [email protected] and I will get back to you.
Jess Coles

Enhance.training

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Grow your team by coaching employees. There are so many benefits to investing your time to help your team members improve what they do and build new skills. Coaching your team is a great way to help build those trickier skills like people management and decision making.
I share employee coaching techniques for 5 high value skills to your employees that will make your job as a manager a lot easier.
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Team Management Course

Managing teams well is hard work, even when you know exactly what to do. When you have been left to figure things out by yourself, getting good at your job is ten times harder and slower.

Learning great management approaches, knowledge and skills make a huge difference to your effectiveness, your enjoyment and your career progress. Invest in becoming a great manager through our Management Skills Accelerator courses – learn more here: https://enhance.training/msa-usp006
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Coaching team members is not about telling employees what to do. Coach employees to get them thinking, to build their confidence, to come up with their own solutions. Coaching employees is a combination of listening, asking questions, challenging, and encouraging. How to coach team members starts with the goal of making them the experts.
Coaching team members good problem skills is amazingly useful to managers, as it takes some of the burden off their shoulders and helps the team work faster and get more done. Coaching team members to think through problems, consider options and create solutions with confidence.
Coaching employees for success must include helping them get comfortable with making increasingly difficult decisions. When coaching employees in the workplace start coaching them through the easy often made decisions and progress them towards difficult decisions where there is no easy choice.
When coaching your team members to improve team performance, gaining good project management skills is super valuable. Improvements and change are usually delivered through projects. Knowing how to organise, plan and manage projects, significantly increases individual effectiveness plus increase what a team can achieve.
I know that coaching team members to improve teamwork and their people management skills is a very effective approach. Telling them what to do is a very good starting point. To build skills you need to practice. Through coaching, the individual is much more likely to learn
Make time for employee coaching and mentoring. Doing so increases the motivation, skills and performance of your team as well as gaining a huge amount of respect and appreciation from them. Coaching your team to higher performance, I have found to be extremely effective in multiple teams in a wide range of companies. Make the time to coach your team.
If you have any questions on “Grow Your Team By Coaching Employees – Build 5 Amazing Skills For Great Team Performance”, please email me at [email protected] and I will get back to you.
Jess Coles

Enhance.training

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Developing a learning mindset and mastering self-learning at work are critical to developing a management career. Very few managers get formal training which means if you want to get good, a growth mindset is a massive help.
I explain what a learning mindset is, why it is so important to develop for managers and give you 5 tips to help you building a growth mindset at work. The will to learn as quickly as possible is key in how to be a better manager.

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Additional Resources and Videos you will find useful:

Michael Jordan on failure leading to success https://www.youtube.com/watch?v=Q_EyPX3CD-g
Team Management Course

Managing teams well is hard work, even when you know exactly what to do. When you have been left to figure things out by yourself, getting good at your job is ten times harder and slower.

Learning great management approaches, knowledge and skills make a huge difference to your effectiveness, your enjoyment and your career progress. Invest in becoming a great manager through our Management Skills Accelerator courses – learn more here: https://enhance.training/msa-usp006

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I think developing a growth mindset for success is a must in leadership and management. There is so much competition, getter better quickly is a key way to stand out. Plus the quicker you learn and improve the more enjoyable managing will become for you and your team.

In my experience, the power of a learning mindset is massive. Few managers get taught, even by their own bosses. Most have to rely on self-learning and get their growth mindset motivation into gear.
Developing a mindset for successful learning starts with your attitude and your mental approach. A growth mindset vs fixed mindset is one that is open to learning, that looks for opportunities to learn and improve from failures and successes. People with a learning mindset believe - at the core of their being - that when they work to learn and improve, they will keep getting better.
Developing a growth mindset does take work. Learning and improving does take work. An incredibly important question – “Do you view the goals you are trying to reach as worth putting in that work?” Is yes, work to build a growth mindset. If no, stop reading.
How to develop learning mindset starts with changing the way you think and react to situations. You can absolutely do this. Look for opportunities to learn: from failures and successes; from all feedback no matter how negative or unrealistic; from others around you – their successes and mistakes; from any opportunity you have.
Take this mindset and you will build resilience, determination and commitment. All very good qualities to have to be successful in whatever you do at work and outside.
I share 5 tips that have been incredibly useful for me to firstly develop a learning mindset and to work at self learning at work; and then to keep putting in the work and effort to find ways to learn from as much as I can.
To be successful, a learning mindset and the will to work are both vital attributes.
If you have any questions on “How The Best Managers Master Self-Learning At Work”, please email me at [email protected] and I will get back to you.

Jess Coles

enhance.training

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Key result areas or KRAs are a very useful tool to increase employee understanding and accountability for the results they are being asked to deliver. KRAs help better align employees work to wider goals and make better use of resources. At an employee level KRAs focus individuals on delivering results rather than undertaking activity.

Learn what are key result areas and 5 great ways to use key result areas to improve team performance.
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Key result areas for team direction should align to company strategy and the function or business unit KRAs. Alignment is really important to maximise everyone efforts in the business to hitting targets and goals. I have provided some key result areas examples at company and team levels.
For performance management, less KRAs in number increases the focus – which is good for results. When setting goals for individuals, align these directly to the team KRAs.
Next think about the time periods over which you need the results. Set team KRAs that create the most valuable results to enable the wider function or business goals to be achieved.
Then set individual KRAs which relate directly to their roles and aligned into the team goals. This creates good performance management tools both at a team and individual level. Results are usually easier to track than activity. The KRA in performance management terms should has specific and clear measurable output.
Finally, always spend as much time planning the activities, initiatives and projects that will enable the individual to deliver the results set out in their KRAs. The employee is much more likely to deliver results when they have a clear plan or set of plans to enable them to deliver.
I view this final planning step as super important for success in improving team performance.
Creating good key result areas is a very useful tool to focus time and effort into the right areas. As a manager, you then need to work at keeping the KRAs front of mind and influencing what the team focuses their time and effort on. In the modern workplace, there are so many distractions, new initiatives and shiny projects that forgetting about the KRAs is easy to do unless the manager is constantly reminding the team.
Use KRAs to move employee thinking from activity to delivering results which are more aligned to the wider business.
If you have any questions on “5 Great Ways to Use Key Result Areas or KRAs to Improve Team Performance and Ownership”, please email me at [email protected] and I will get back to you.

Jess Coles

Enhance.training

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Learning safe ways to challenge at work can be career defining. Challenging at work is a crucial element of building better ideas and solutions. Being comfortable and skilled enough to challenge your boss without upsetting is one of the secrets to stand out at work.
Learn 5 safe ways to challenge at work and giving feedback to your boss.
How to give feedback to your boss can also be one of those difficult conversations at work. So few managers get useful and constructive feedback from team members. When you are good at giving feedback to your manager – it’s a great for how to stand out at work.
Firstly, try to challenge others at work in service of reaching business goals rather than for personal reasons. Most bosses support those trying to do good for the group and don’t support those challenging to be difficult, to annoy others, to avoid their fears etc.
Secondly when challenging your boss or others avoid being right. Positioning what you are proposing as being right, the best or the right way is very confrontational. You are implying the other person is wrong. Much better is to offer alternatives, improvements, and options. This is even more important when giving feedback to your manager.
Asking questions is a great way to challenge more subtly. Use questions to lead the other person to the problems, to the alternative routes, to better solutions. Using questions is great when safely challenging your manager.
Always seek to provide alternatives and options rather than highlighting only a problem or adding to the problem. This is always received better and also portrays you in a stronger way.
Lastly, seek to raise up rather than put down. Choose your words carefully and always aim to help, improve, build. This is key part of effective communication in the workplace.
If you have any questions on “5 Safe Ways To Challenge At Work And Giving Feedback To Your Boss”, please email me at [email protected] and I will get back to you.
Jess Coles

Enhance.training

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Feeling safe at work or enjoying psychological safety in a team is a very big deal for all of us. I cover what is psychological safety, 4 stages of psychological safety and 7 ways of creating psychological safety in teams.
Feeling safe within a team or having psychological safety at work provides a huge range of benefits including:

1. Much more positive working atmosphere

2. Better teamwork

3. Lower staff attrition rates

4. Greater levels of innovation

5. Higher team performance and output

Create psychological safety in a team and you, as a manager, get to enjoy all the benefits that come with increasing team performance.
There are loads of ways to make employees feel safe and create psychological safety in the workplace. The first step in my view is creating really clear expectations. When we know exactly what is expected of us we gain psychological safety and certainty.
Next, for getting staff feeling safe and secure be open and honest with what is happening around the team and with what you think, feel and worry about. Being honest and being empathetic increases transparency and reduces fears and insecurities.
Third, to create safety at work proactively ask questions and seek team members views. This is great for how to make employees feel valued.
Fourth, critical for creating safety at workplace for team members is how you manage and control your reactions and responses.
Fifth, for creating psychological safety in teams prove that making some mistakes is okay by treating this as a learning opportunity. By accepting some mistakes, you encourage your team to take calculated risks, to learn and to innovate.
Sixth, to get staff feeling safe at work encourage constructive conflict where ideas, solutions and views shared are open to careful and diplomatic challenge. Celebrate the differences within the team and use these to improve the solutions created and implemented.
Seventh, to encourage feeling safe at work, make it desirable to ask for help within your team. Asking for help quickly and appropriately aids learning, creates psychological safety and improve team performance.
I view creating psychological safety in teams as essential in the journey to increasing team performance and making the team an enjoyable and rewarding place to work for everyone.
Please put to use as many of these ways to make employees feel safe in your team - today and onwards.
If you have any questions on “Feeling Safe at Work – 7 Ways of Creating Psychological Safety in Teams”, please email me at [email protected] and I will get back to you.

Jess Coles

Enhance.training,

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Why consistency is key to success in improving team performance is because consistency creates confidence, trust, belief, safety and ensures team members understand exactly what is expected.
I share 5 steps to master consistency in people management.
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Team Management Course

Managing teams well is hard work, even when you know exactly what to do. When you have been left to figure things out by yourself, getting good at your job is ten times harder and slower.

Learning great management approaches, knowledge and skills make a huge difference to your effectiveness, your enjoyment and your career progress. Invest in becoming a great manager through our Management Skills Accelerator courses – learn more here: https://enhance.training/msa-usp006

---
Success is all about consistency. The same is true when managing teams. The majority of team members need structure, clears goals and consistent expectations to enable them to consistently perform well and to enjoy their job.
Why consistency is key at work – consistent actions create clear expectations, certainty, and trust. The power of consistency helps team members get better at their roles and delivers higher team performance as everyone know what to expect and how to deliver against those expectations.
When the manager’s actions behaviours and decisions are aligned with the key goals of the team, the manager reinforces expectations and the importance of the team direction. This is how consistency builds confidence in a team.
Master the art of consistency in people management with 5 steps I try to use when increasing team performance and building higher performing teams.
The first step is using your values as reference points to harness the power of consistency in leadership. Doing so keeps your decisions, actions and behaviours in line with the goals you have agreed with the team.
Second, communicate a clear vision and repeatedly communicate it. The messaging consistency is key.
Third, for how to be consistent, always check alignment between your actions and decisions and the direction of the team and its goals.
Fourth, the power of being consistent with your behaviour as a manager is huge and helps team performance significantly.
Finally, to improve your people management skills, keep practicing, adjusting what you do and repeating. Practice will consistently improve your skills. That is why consistency is key in building strong management skills just like any skill.
If you have any questions on “People Management - Why Consistency is Key to Success & 5 Steps to Achieve Consistency”, please leave them in the comments section below and I will get back to you.

Jess

Enhance.training

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There are lots of people problems managers can’t ignore if they want to have a happy and productive team. People problems in your team usually get worst over time if left alone and they will easily damage team performance.

I share THE top 5 people problems managers shouldn’t ignore (in my opinion).

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How to Manager Difficult Employees (1 Day Course)

Learn how to manage and improve any difficult, underperforming or problematic employees quickly and effectively.

Find out more here https://enhance.training/lp/manage-difficult-people-usp015/

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The first people problem managers can’t ignore is bullying and any behaviour intended to put others down. Any form of bullying that the manager ignores is deadly. No action will destroy team trust, motivation and performance. This drop in performance can be quick and dramatic with these people problems at work.

Always take actions quickly to stop any form of bullying in your team. It is one of the worst people problems that impact performance.

The second of the people problems to always look out for is individual undermining team members or you. Undermining can take many forms – usually a pattern of behaviour to attack another person credibility, confidence, standing etc. Use an escalating set of steps to make it unappealing for undermining to happen in your team.

The third of the people problems managers need to spot is individuals taking credit for others work. This behaviour damages trust, relationships and teamwork. For those take credit for others work, they may get short term gains, but they nearly always lose out long term. Demonstrate how to give credit by praising good work, ideas and actions across your team publicly. Don’t put up with team member unfairly taking credit.

Fourth of the people problems that kill team performance is no or poor communication. Communication is at the heart of relationships, co-ordination, collaboration, teamwork, solution building and more. I share 7 actions to encourage more communication within your teams. Help coach team members who struggle to communicating and give them opportunities to practice.

Fifth of the damaging people problems for managers is conflicts between team members. Conflicts can arise for all sorts of reasons. Often it is not the fault of those in conflict. As a manager you are very well placed to help all parties resolve conflicts quickly, fairly and openly. I share steps to take.

If you have any questions on “The Top 5 People Problems Managers Can’t Ignore For Happy & Productive Teams” please email me at [email protected] and I will get back to you.

Jess Coles

Enhance.training

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FAQ

How many episodes does Enhance.training have?

Enhance.training currently has 234 episodes available.

What topics does Enhance.training cover?

The podcast is about Management, Interview, Entrepreneurship, Business Management, Podcasts, Jobs, Business, Entrepreneurial and Careers.

What is the most popular episode on Enhance.training?

The episode title 'Run Great Weekly Team Meetings - How to Run Staff Meetings Effectively' is the most popular.

What is the average episode length on Enhance.training?

The average episode length on Enhance.training is 12 minutes.

How often are episodes of Enhance.training released?

Episodes of Enhance.training are typically released every 7 days.

When was the first episode of Enhance.training?

The first episode of Enhance.training was released on Jun 7, 2020.

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