Energy Happy Hour: A customer acquisition & loyalty booster tool

Explicit content warning

10/27/21 • 13 min

The second episode features Franziska Kraft, Product Innovation Specialist at enviaM, the leading energy provider of eastern Germany. enviaM launched an Energy Happy Hour which turned out to be very popular with its consumers and paved the way for enviaM to explore automated demand response offerings.
In this episode you will learn:

➧ How enviaM approached its digitalization journey
➧ What is enviaM’s Energy Happy Hour offering
➧ What are enviaM’s customer reactions to the Happy Hour
➧ How a successful behavioral demand response offering can lead to automated demand response initiatives
Access detailed customer testimonials including consumption graphs and feedback directly from enviaM's customers. Check the case study here.

The host of Energy Stories is Elisavet Sergiadou, Senior Business Development Manager at NET2GRID.
Follow NET2GRID on LinkedIn, Twitter and Xing or drop us a line at [email protected]

Follow NET2GRID on LinkedIn, Twitter and Instagram or drop us a line at [email protected].

The host of Energy Stories is Elisavet Sergiadou, Senior Business Development Manager at NET2GRID.
Follow NET2GRID on LinkedIn, Twitter and Xing or drop us a line at [email protected]

Follow NET2GRID on LinkedIn, Twitter and Instagram or drop us a line at [email protected].

Previous Episode

How NeN Energia is revolutionising the energy landscape in Italy

The first episode features Camille Vial, Head of Growth at NeN Energia, the first EnerTech company in Italy, which was founded in 2020 amidst the COVID-19 pandemic. As the first Italian Energy Technology company, NeN is working to change the perception, service and management of the domestic supply of gas and electricity in Italy.

In this episode you will learn:

➧ How a new digital energy provider managed to launch successfully amidst the pandemic

➧ What do modern end customers expect from their energy providers today

➧ What is Il Robo and how has it helped change the lives of its users for the better
Find out how NeN Energia and NET2GRID collaborate to empower Italian customers here. The host of Energy Stories is Elisavet Sergiadou, Senior Business Development Manager at NET2GRID.
Follow NET2GRID on LinkedIn, Twitter and Xing or drop us a line at [email protected]

Follow NET2GRID on LinkedIn, Twitter and Instagram or drop us a line at [email protected].

Next Episode

Why energy retailers should invest in energy disaggregation

The third episode features Antonio Coutinho, CEO of EDP Innovation, talking about the power of smart meter data in transforming energy retailers from commodity to energy service providers.

In this episode you will learn:

➧ What are the benefits of residential energy disaggregation for both energy retailers and their customers

➧ Why energy retailers should outsource energy disaggregation solutions instead of developing them in-house

➧ Why EDP decided to invest in NET2GRID
The host of Energy Stories is Elisavet Sergiadou, Senior Business Development Manager at NET2GRID.
Follow NET2GRID on LinkedIn, Twitter and Xing or drop us a line at [email protected]

Follow NET2GRID on LinkedIn, Twitter and Instagram or drop us a line at [email protected].