Reimagining Healthcare: How AI is Changing the Patient Experience

12/20/24 • 38 min

The intersection of healthcare and AI is a delicate balancing act, one where time saved can mean lives saved. Where innovation carries both tremendous potential and profound responsibility. In this episode, explore the transformative role of artificial intelligence in healthcare with Brendan J. Fowkes, Global Industry Technology Leader for Healthcare at IBM, and Hanna Aljaliss, Vice President of Artificial Intelligence at Converge. From accelerating access to critical patient data to redefining the relationship between clinicians and the digital you, Brendan and Hanna discuss how AI can empower doctors, improve the patient experience, and guide healthcare toward the goals of the Quadruple Aim. They discuss the significance of explainable AI in the decision-making process and reveal how without the right guardrails, the potential for harm is more than that of your typical model. Discover how AI is bridging the gap between data and care, altering the future for patients and caregivers alike.

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Digital Identity in the Age of Espionage: Safeguarding Your Organization

Your digital identity is more than just a username and password—it’s how organizations and systems recognize who you are. But what happens when that identity is compromised? In the debut episode of Edge of IT, we dive into the evolving world of identity and access management (IAM) with industry leaders Kyle Watson, VP of IAM at Converge, and Alex Kemenov, Lead IAM Solutions Engineer at IBM. Together, they break down the rising costs of insider threats, the growing challenge of digital espionage, and what it takes to keep your organization protected. Learn how to modernize IAM practices, why understanding behavior is critical, and what the latest Ponemon report reveals about the state of digital identity. Finally, while AI offers incredible potential for identifying threats, Kyle and Alex explain why organizations need to walk before they run to make the most of these tools. Tune in to this inaugural episode on all things digital identity!

Reports referenced:

Correction: 56% of organizations reported experiencing a data breach (not 54% as mentioned in the interview). This is referenced on page 28 of the report. Click here to view https://bit.ly/3USqrKq

Next Episode

Cracks in the Code: Diagnosing Healthcare IT

Have you ever tried assembling something while someone else shouts instructions? It’s undeniably stressful—a dynamic that feels surprisingly familiar in the world of healthcare IT systems. During the pandemic, the rapid development of diagnostic systems under intense regulation led to a system built at remarkable speed. However, an analysis of today’s healthcare IT reveals that its foundation may not be as solid as it seems. In this episode, Jonathan is joined by Vivek Balasubramanyam, a seasoned leader with over 20 years of expertise in medical devices and diagnostic systems. Together, they examine the cracks forming in the architecture of healthcare IT and identify where the system is beginning to strain under pressure. From the overwhelming influx of data and an evolving regulatory landscape to shifting market dynamics and the rising influence of AI, they explore how these forces are reshaping the system and their direct impact on patients. Taking a closer look at how this complex web was woven, the stakes involved, and what it might take to untangle it, this episode offers a thought-provoking diagnosis of the healthcare system itself.