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Double Your Freelancing Podcast - S01 Episode 4: Why You Need Paid Ads in Your Mix with Kev Kaye

S01 Episode 4: Why You Need Paid Ads in Your Mix with Kev Kaye

03/13/18 • 39 min

Double Your Freelancing Podcast

Kev Kaye, founder of GrowthBOKs.com got into paid advertising when Facebook ads were still new. He saw untapped potential and started applying old methods to new media. In the decade since, Kev’s methods and the industry have both changed. He has sharpened his skills and built a rock solid funnel using paid acquisition, on demand webinars, and his customers’ freedom of choice. He has helped countless other independent creatives optimize their ads and in this episode of DYF Podcast, he gives insight into why you need paid ads in your marketing mix.

  • How to use paid ads to get new clients
  • How to create on-demand webinars
  • How Facebook’s algorithm can work for you
  • How to break down the value of a lead
  • How to know if paid ads are working

Kev Kaye’s first exposure to a growth engine was in 2008 when his roommate’s dad came to visit them in Florida and described his business as a hair salon marketing consultant. With such a specific niche, he was able to make a killing and showed Kev, with mathematical precision, how he helped salons acquire three to four new clients a week using AdWords, paid advertising, direct response strategies and more. Kev was hooked! He left Florida and the golf business where he’d been working, and moved to Rochester to launch himself, full force, into a career as a freelance marketing consultant. A decade later Kev, has revolutionized the traditional techniques he learned from his roommate’s dad using modern tools. He has seen what paid ads can do, and he knows their limitations. As a result, Kev has developed strategies that he thinks are essential to just about every successful business and he shared some of them with Brennan here.

In his first few years as a paid advertising consultant, Kev worked hard and saw moderate results. The big shift in his business came when he began to think about how to build trust online. He did some academic research and found that “computer mediated communication,” as it is called in the business, is a difficult platform for developing a customer’s trust. “Online, we’re all skeptical,” says Kev. So Kev studied the specific signals that someone needs to get in order to feel they can trust the source enough to transact. Kev thoughtfully integrated the understanding that a surplus of trust is required into his paid ad list and growth engine, which allowed him to drastically improve his conversions.

From Ad to Sales Funnel

With this focus on developing trust, one might wonder why Kev stuck with paid acquisition? Ads cost money and may not immediately foster a trust-rich relationship with customers. To be honest, it didn’t exactly work at first. Kev spotted an opportunity in his friend’s dad’s salon marketing business. Kev thought they should try using Facebook ads which were still new at the time. Kev convinced the man to cut him an affiliate deal on his program in exchange for a few Facebook ads. Luckily, it did work in that Kev made a sale and got him a client, but this initial success was not a recurring phenomenon. Kev knew paid ads could be profitable so he went back to work trying to discern the necessary components between the ad and the sale.

Kev tried several new approaches and eventually landed on his current funnel. In his funnel, Kev’s clients click an ad taking them to a landing page featuring a webinar registration. The challenge is then to get leads to watch the webinar. This requires several behind the scenes systems to ensure they actually show up and consume the content. From there, the call to action is setting up a call to have a conversation about the next steps. In this model, the webinar serves two major purposes. It is a qualifying tool, that also builds trust. It sets the tone, allowing customers to hear and see him, and it helps them become familiar with his outlook on paid marketing. Kev calls the webinar a humanizing exercise since it features many stories explaining how the brand was built and showing who built it.

Another way Kev’s webinars build trust is by delivering useful value to viewers. They introduce four or five ideas that the client can bring to their own marketing. Redirecting the customer’s thought sequence has a two-way bonus in that it also provides the dopamine rush of a new opportunity. That new opportunity is tied to Kev’s solution which inspires a huge amount of trust very quickly. As Brennan points out, this moment is a key point of qualification and filtration. He describes the post-webinar conversation: “if [paid advertising] is something that you're excited about, is this something that you really wanna implement in your business and you're committed to using these pieces we'd love to talk to you. If you're not, we're happy to have shared some really good information with you, but the next step isn't a good fit for you.” The lead leaves with some added knowledge and may come back to the idea at a later d...

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Kev Kaye, founder of GrowthBOKs.com got into paid advertising when Facebook ads were still new. He saw untapped potential and started applying old methods to new media. In the decade since, Kev’s methods and the industry have both changed. He has sharpened his skills and built a rock solid funnel using paid acquisition, on demand webinars, and his customers’ freedom of choice. He has helped countless other independent creatives optimize their ads and in this episode of DYF Podcast, he gives insight into why you need paid ads in your marketing mix.

  • How to use paid ads to get new clients
  • How to create on-demand webinars
  • How Facebook’s algorithm can work for you
  • How to break down the value of a lead
  • How to know if paid ads are working

Kev Kaye’s first exposure to a growth engine was in 2008 when his roommate’s dad came to visit them in Florida and described his business as a hair salon marketing consultant. With such a specific niche, he was able to make a killing and showed Kev, with mathematical precision, how he helped salons acquire three to four new clients a week using AdWords, paid advertising, direct response strategies and more. Kev was hooked! He left Florida and the golf business where he’d been working, and moved to Rochester to launch himself, full force, into a career as a freelance marketing consultant. A decade later Kev, has revolutionized the traditional techniques he learned from his roommate’s dad using modern tools. He has seen what paid ads can do, and he knows their limitations. As a result, Kev has developed strategies that he thinks are essential to just about every successful business and he shared some of them with Brennan here.

In his first few years as a paid advertising consultant, Kev worked hard and saw moderate results. The big shift in his business came when he began to think about how to build trust online. He did some academic research and found that “computer mediated communication,” as it is called in the business, is a difficult platform for developing a customer’s trust. “Online, we’re all skeptical,” says Kev. So Kev studied the specific signals that someone needs to get in order to feel they can trust the source enough to transact. Kev thoughtfully integrated the understanding that a surplus of trust is required into his paid ad list and growth engine, which allowed him to drastically improve his conversions.

From Ad to Sales Funnel

With this focus on developing trust, one might wonder why Kev stuck with paid acquisition? Ads cost money and may not immediately foster a trust-rich relationship with customers. To be honest, it didn’t exactly work at first. Kev spotted an opportunity in his friend’s dad’s salon marketing business. Kev thought they should try using Facebook ads which were still new at the time. Kev convinced the man to cut him an affiliate deal on his program in exchange for a few Facebook ads. Luckily, it did work in that Kev made a sale and got him a client, but this initial success was not a recurring phenomenon. Kev knew paid ads could be profitable so he went back to work trying to discern the necessary components between the ad and the sale.

Kev tried several new approaches and eventually landed on his current funnel. In his funnel, Kev’s clients click an ad taking them to a landing page featuring a webinar registration. The challenge is then to get leads to watch the webinar. This requires several behind the scenes systems to ensure they actually show up and consume the content. From there, the call to action is setting up a call to have a conversation about the next steps. In this model, the webinar serves two major purposes. It is a qualifying tool, that also builds trust. It sets the tone, allowing customers to hear and see him, and it helps them become familiar with his outlook on paid marketing. Kev calls the webinar a humanizing exercise since it features many stories explaining how the brand was built and showing who built it.

Another way Kev’s webinars build trust is by delivering useful value to viewers. They introduce four or five ideas that the client can bring to their own marketing. Redirecting the customer’s thought sequence has a two-way bonus in that it also provides the dopamine rush of a new opportunity. That new opportunity is tied to Kev’s solution which inspires a huge amount of trust very quickly. As Brennan points out, this moment is a key point of qualification and filtration. He describes the post-webinar conversation: “if [paid advertising] is something that you're excited about, is this something that you really wanna implement in your business and you're committed to using these pieces we'd love to talk to you. If you're not, we're happy to have shared some really good information with you, but the next step isn't a good fit for you.” The lead leaves with some added knowledge and may come back to the idea at a later d...

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undefined - S01 Episode 3: How to Optimize for Opt-Ins and Conversions with Josh Doody

S01 Episode 3: How to Optimize for Opt-Ins and Conversions with Josh Doody

As a salary negotiation expert, Josh Doody faces a unique challenge -- how to convert a lead within the first hours of them visiting his site. Josh’s clients often find him within an hour or two of their salary discussions and are looking for help fast, cheap and with big results. His challenge has been to draw in clients sooner, address their needs right away, and to make sure they know he’s there for them long-term. He talks with Brennan about the tricks he’s learned for getting leads into his funnel, the best ways to experiment with your site, and what changes he’s had to make over the years.

Takeaways:

  • How to conduct useful SEO research and apply it to your content
  • How to use content upgrades to optimize for opt-ins
  • How to adjust your message for different clients
  • Learning about clients by reading between the lines
  • How to edit and refine your funnel

Josh Doody, founder of FearlessSalaryNegotiation.com, teaches salaried employees how to make more money. His funnel starts with search engine optimization and excellent content marketing, then uses a variety of other tools, including research, reputation, and automation, to turn leads into conversions. Since many people find his site as they’re about to enter salary discussions with an employer, Josh works to get leads in earlier, show his value quickly, and convince potential clients to slow down their approach. Josh adjusts his message and sales approach depending on how quickly leads need his help. He has also found that drawing traffic to his site is a key variable that he’s able to control. So how does he do it?

Getting Clicks

Josh identifies himself first and foremost as a writer. Not only has he written several books about salary negotiation, but he says the long form, free, educational content on his site is his biggest draw for new visitors. Josh writes what he think will be valuable to his audience and then checks which of these topics are getting traffic and being shared. He’ll then double down on those pages by enhancing them or writing more along those lines. From this very basic, manual search engine optimization, Josh has been able to create organic traffic resulting in 55,000 unique visits per month. “Google is really good at finding what people are searching for,” Josh says, so he focuses less on getting the exact wording right, and more on targeting his audience’s specific informational needs.

Josh also likes to increase clicks by building his authority. By answering questions on forums like Quora, Josh is not only able to point to his site and increase his click rate, but also, to learn what information his audience is seeking and what responses resonate with them. Appearing on podcasts is another tactic he’s used to boost his numbers. Brennan points out that podcast guesting will generate some traffic in the first week or so of the episode going out (especially with the help of social media bumps). However, there is a long term benefit in the permanent backlink from that podcast’s host site. Josh agrees, between appearing as a podcast guest and writing articles for other recognizable sites, Google will see the backlinks and realize that your site is “worth paying attention to.”

An advantage to having a large audience (like Josh’s 1500+ unique clicks per day) is being able to run occasional experiments. Though he sometimes runs two day a/v tests for special offers, Josh generally prefers to run 90 day experiments to learn what visitors will do for downloadable bonuses, which ones get the most traffic etc. Josh remembers starting these exercises too early in his site’s life and finding it only wasted time; with too small an audience, the changes are too insignificant to achieve measurable results. He says early on, a consultant’s focus should be pretty much entirely on getting more traffic, seeing what brought in that traffic and using that information to get more traffic. He adds, that barring some kind of algorithm change or massive platform change, Google Analytics information is also pretty helpful.

Generating Opt-Ins

Josh found his first opportunity to optimize his funnel when he noticed he’d been getting mediocre email opt ins from organic traffic --only about 1%. He evaluated his site and isolated the problem: he was giving too much away and his lead magnets were too generic. So Josh looked at which pages were bringing in the most traffic and thought about how to optimize them. With 20,000 visitors per month on some of these pages, even going from 1% to 2% opt ins would be a meaningful jump so he started there. He considered content upgrades he might be able to offer on those pages. On one article, he pulled the email templates that had been embedded in the text and created a linked PDF that customers could only access by opting in. Josh says this flipped the switch on this page and and his opt ins there are now aro...

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undefined - S01 Episode 5: How to Master SEO With Simple Changes with Matt Olpinski

S01 Episode 5: How to Master SEO With Simple Changes with Matt Olpinski

Matt Olpinski is a full-time independent design consultant based in Rochester, NY. He has been designing user interfaces and websites for almost a decade, many of them leading to rapid user growth, large increases in sales, and millions in startup funding. Matt has designed native apps, responsive web apps, e-commerce websites, and marketing websites for clients in many industries including: fitness, shopping, video, food & beverage, industrial, law, education, automotive, music, social, SaaS, enterprise, non-profits, and more.

Matt Olpinski is a UI and UX designer who had over 200 viable project leads in 2017. Through casual, but precise SEO, he’s become an expert in giving clients what they want. Matt’s site ranks extremely well on Google searches in his niche and with minor site tweaks, he’s ensured these leads go from “shopping around” to conversion. He shared some of his techniques with Brennan in this week’s DYF podcast on Lead Generation through SEO.

Takeaways:

  • How to create a useful message
  • What simple changes can you make for better SEO
  • How to use case studies to build trust
  • How to boost traffic with social media
  • How to close the deal over the competition

Independent UI designer, Matt Olpinski never intended to freelance full time. After college he was looking for a comfortable job to make a comfortable life, and he was just freelancing on the side. Despite this side-hustle approach, Matt’s designer instincts always had him aiming for a “pixel perfect” portfolio and site. Through his refining, he stumbled on some strategies that made too big an impact to ignore, and he shared some of these tactics with Brennan on this episode of the DYF podcast.

The first big change that drove Matt’s shift towards great SEO was seeing an early edition of Double Your Freelancing’s The Blueprint. The course changed Matt’s outlook as he realized there was more potential to grow his freelancing business if he began to focus on his clients rather than himself. Just by changing his focus and positioning, Matt increased his leads, rate, and ranking, but at first he didn’t really understanding why. After some investigation, Matt realized that simply providing what clients were looking for (and presenting it that way) made him a better search result for Google to come up with, thereby increasing his SEO. From there, the growth compounded. So what actual changes lead to this turn around?

The Little Things

Matt’s original site was similar to many freelance web designer’s sites in that it said, “I'm a UX Designer. I built websites. Here's my work. Here’s how you contact me.” When he shifted focus, Matt’s site’s design, copy, and language changed. It now sounded more like “Hi, I’m Matt, I build websites that help businesses grow.” He started thinking like a client and his testimonials began highlighting metrics clients might find valuable and associate with project success. He found that clients don’t necessarily care about fancy transitions, they care about what Matt is going to do for their website. Matt also found that when they get to his site, leads have obstacles to overcome before hiring him, so he recognized that his site was an opportunity to address and allay those obstacles.

Matt’s approach was a little more laid back than it could have been since he had a fulltime job and still viewed freelancing as his side project. However, small tactical changes made a big difference in traffic. He ensured his page titles were consistent, wrote unique page descriptions for each of his big pages (home page, service page, project page). He found that by making descriptions unique helped instead of having either nothing or a generic description that shows up on every page. He rewrote/shortened his page slug URLs and took out breaks and stop words. Matt approached the changes not as an expert, but just looking at the logic of creating desirable content. Although SEO has a slimy reputation, Matt points out that there are a lot of very simple changes others can do to increase the viability of their site. Plus, giving clients what they want (and making it easy to find) is a win-win strategy.

What Clients Search For

As Matt began consciously optimizing, he asked himself, “What are my clients searching for?” There are numerous tools and lists to help users find the best search terms, and as a designer, Matt turned to Dribble and Behance. As he reverse engineered popular searches, Matt realized that he learns three things about his clients through their search terms:

  1. What task his customers wanted to complete: (search terms might be
    UX Design, UI Design, or Web Development).
  2. His clients’ geographic location (if they're in New York, they might
    type in UI Designer in New York).
  3. What kind of person they wanted to hire (freelance, consultant,
    agency etc).

Now...

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