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Doctors and Litigation: The L Word

Doctors and Litigation: The L Word

Gita Pensa MD

The majority of physicians will be sued during their career, yet the topic is largely taboo. This podcast for physicians discusses malpractice litigation and litigation stress, with the voices of doctors who have been through it. Music by @BenJamin Banger. Learn more about creator Gita Pensa M.D. at doctorsandlitigation.com Also available on Apple Podcasts and Spotify
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Top 10 Doctors and Litigation: The L Word Episodes

Goodpods has curated a list of the 10 best Doctors and Litigation: The L Word episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Doctors and Litigation: The L Word for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Doctors and Litigation: The L Word episode by adding your comments to the episode page.

Doctors and Litigation: The L Word - Help Resistance

Help Resistance

Doctors and Litigation: The L Word

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04/04/24 • 27 min

This month, we're exploring the topic of 'help-resistance' in physicians. Why do we acknowledge the need to maintain and optimize the health of our bodies, but scoff at doing the same for our minds or mental well-being? Why do support programs flounder from lack of participation? Why is the notion of even 'self-help' so foreign and...icky?

In this 'listicast', Dr. Pensa explores the top ten(ish) reasons for help-resistance in physicians. This has practical implications as to why physicians often do not access support programs, and why they may resist external or even self-help instruction.

These concepts are each briefly explored, with particular focus on the physician experience (though, of course, other clinicians and high achieving professionals may have similar experiences.)

Ten Reasons Behind 'Help-Resistance' in the Physician

1) Internal core beliefs and identity of the physician (and traits including exceptionalism and perfectionism)

2) External collective beliefs and medical culture

3) Inability to recognize when help is indicated (or avoidance coping)

4) Lack of awareness of various modalities of 'help' (what does 'help' even mean?)

5) Family of origin (or culture of origin) taboos; expectations of the family high achiever

6) Absent help infrastructure (or a hush-hush help infrastructure)

7) Terminal uniqueness

8) Fear (of discovery, judgment, licensure/discipline threats)*

9) Friction

10) Change resistance and inflexible thinking (or dichotomous thinking)

*To learn more about Dr. Lorna Breen, the Dr. Lorna Breen Heroes Foundation, and their work addressing the origins of this fear, go to https://drlornabreen.org/

More about Dr. Pensa: https://doctorsandlitigation.com/about-gita-pensa

Disclaimer: Dr. Pensa is not a therapist or psychiatrist, and this discussion is not meant as treatment for any specific mental health disorder. This list is based on Dr. Pensa's personal and professional experience, and her coaching work with other physicians in the realm of litigation stress and burnout.

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Doctors and Litigation: The L Word - Strategic Communication in Litigation

Strategic Communication in Litigation

Doctors and Litigation: The L Word

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08/25/24 • 34 min

In this episode, Dr. Pensa discusses 'strategic communication' in litigation with expert Matt Abrahams.

Matt teaches strategic communication at Stanford Graduate School of Business and hosts the podcast, "Think Fast, Talk Smart." He's also the author of the books "Think Faster, Talk Smarter" and "Speaking Out Without Freaking Out: 50 Techniques for Confident, Calm and Competent Presenting."

We talk about the importance of communicating strategically in any setting, including the artificial settings of deposition and trial. We discuss, among other things, anxiety management, the importance of preparation and structure, and communicating with empathy, clarity, and brevity.

More about Dr. Pensa and how to contact her: https://doctorsandlitigation.com/

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Doctors and Litigation: The L Word - Mindfulness in Litigation

Mindfulness in Litigation

Doctors and Litigation: The L Word

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06/14/24 • 37 min

There is a wealth of research to support a positive effect of mindfulness on the mental health and overall well being of physicians and other clinicians. This is well documented in spheres like burnout, job satisfaction, and overall well being (sample references below). Today on the podcast we introduce mindfulness as a cognitive tool that can be useful in litigation preparation as well.

Today's guest, Douglas Morgan, is a seasoned medical malpractice defense attorney who incorporates the teaching of mindfulness into his work with clinician defendants.

Resources mentioned:

  • Apps: JKZ, Plum Village, Headspace, Ten Percent Happier and Insight Timer (Dr. Pensa and Attorney Morgan have no financial ties)
  • Mindfulness Based Stress Reduction and the work of Jon Kabat-Zinn
  • Teachings of Thich Nhat Hanh

References:

  1. JAMA Internal Medicine. (2019). Effect of a Mindfulness-Based Intervention on Burnout Among Physicians: A Randomized Clinical Trial.
  2. The Lancet. (2020). Mindfulness in Health Care Workers: Benefits Beyond Burnout.
  3. Journal of Occupational Health Psychology. (2017). Mindfulness-Based Stress Reduction for Medical Students and Physicians: A Systematic Review.
  4. Annals of Internal Medicine. (2014). Mindfulness-Based Stress Reduction for Health Care Providers: A Systematic Review.
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Doctors and Litigation: The L Word - Stark Choices: The Case of Dr. V

Stark Choices: The Case of Dr. V

Doctors and Litigation: The L Word

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06/15/19 • 20 min

In this third episode, you'll hear the story of one tragic medical case and its legal aftermath, involving a physician who did everything right -- and yet winds up as a defendant in a high-stakes malpractice trial.

More about author Dr. Pensa: doctorsandlitigation.com

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Doctors and Litigation: The L Word - L Word Mini: NPSA Day

L Word Mini: NPSA Day

Doctors and Litigation: The L Word

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09/11/19 • 9 min

In follow up to the fourth episode, which tells the story of Dr. J, a physician who died by suicide during medical malpractice litigation, this mini session highlights National Physician Suicide Awareness Day (NPSA Day) which falls on September 17th. This is during Suicide Prevention Month, and one week after World Suicide Prevention Day. Physicians have an increased risk of suicide over the general population; over 300 physicians die by suicide each year. I speak with Dr. Loice Swisher, co-founder of NPSA Day, tells us about its origins and ways that you can get involved.

Follow hashtags #NPSADay, #DocsTalkSuicide, and for general suicide prevention, #BeTheOne or #BeTheOneTo.

The fifth regular episode on the deposition will be out later this month.

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Doctors and Litigation: The L Word - D-Day: Preparing For Your Deposition

D-Day: Preparing For Your Deposition

Doctors and Litigation: The L Word

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09/25/19 • 44 min

In this episode, we discuss the need for emotional, psychological, and practical preparation for your deposition. We hear from experts such as defense attorney Ryan Deady (of Barton Gilman, LLP) as well as Dr. Ilene Brenner, author of 'How to Survive a Medical Malpractice Lawsuit.' As always, you'll hear from physicians about their experiences as well. (Note: this is not concrete legal advice -- you need your lawyer for that. This is meant as a general guide to the process and what you might expect, but just like in medicine, every legal case is unique.)

More about Dr. Pensa: doctorsandlitigation.com

PRIOR TO DEPOSITION: In addition to obtaining books and discussing with your attorney, you may find these points helpful. This is not comprehensive, but it's a start.

1) Study your chart well, and any other documents provided to you by your attorney. 2) Discuss whether to do any research about the medicine in question with your attorney -- there are pros and cons to this. 3) Know the weak spots in your case and your charting, and how you will articulate your thoughts about them 4) Practice answering difficult questions in a direct and succinct manner, avoiding providing extraneous information. 5) Discuss with your attorney how to handle questions about co-defendants. In general, avoid finger-pointing. 6) Know your 'arrows' and when to fire them (i.e., if you have a 'slam dunk' in your defense)--this is the exception to the 'don't explain too much' strategy. Your attorney will help you identify these points and how to get them into your testimony. 7) Plan for the day itself: make sure you're not on call or post-overnight, know what sharp, professional outfit you will be wearing, know where to be and when -- and plan something fun and relaxing that evening to decompress after it's done.

DURING DEPOSITION: 1) Pay attention to your attorney during the process -- they are with you for a reason. 2) Take your time answering questions; pause before speaking. 3) Do not answer any question until the question is complete. Do not interrupt or speak to fill in an awkward pause. 4) If a question has multiple parts or is confusing, ask the questioning attorney to break it down or rephrase it. Do not answer questions unless you know exactly what the question is. If the question seems out of 'left field' avoid over-explaining why it seems to be so. If you cannot answer the question as it's asked, say so and ask them to rephrase it. 5) Be aware of verbal traps such as double negatives, hypotheticals, overly vague questions or generalizations, or questions posed after a long series of statements or data. 6) If you don't remember or don't know, just say you don't remember or you don't know. Don't guess, and don't say anything you only 'think' you remember. Stick to what you're sure of. 7) Do not agree to calling any text, journal or article "authoritative". It's not. 8) You should look at hard copies of the chart or labs when asked direct questions about them -- but then stop flipping through the chart and pay attention to the next question. Do not direct their attention to any other parts of the chart or try to educate them. 9) Take a break whenever you need one. Refresh, recharge, and speak with your attorney in private. It's a long day. 10) When it ends, get far away from the building and into a safe space before you talk to your attorney about what went on in there. You never know who's listening, and anything they observe is fair game, even if it's not in the transcript.

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Doctors and Litigation: The L Word - Darkness Into Light: Suicide, Coping, and Hope

Darkness Into Light: Suicide, Coping, and Hope

Doctors and Litigation: The L Word

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07/24/19 • 40 min

In this fourth episode, we first hear the story of Dr. J, an accomplished OB Gyn who died by suicide during litigation in the aftermath of the death of his patient. We then talk about barriers to physicians seeking help, and how peer support programs can act a a lifeline. And we talk to a psychologist with expertise in physician litigation about some techniques and strategies for coping with litigation stress.

If you are in crisis, the National Suicide Prevention Hotline at 1-800-273-8255 is there for everyone -- even healers.

More about Dr. Pensa: doctorsandlitigation.com

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Doctors and Litigation: The L Word - Introduction: What’s the Big Deal?

Introduction: What’s the Big Deal?

Doctors and Litigation: The L Word

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04/06/19 • 17 min

Litigation affects the majority of physicians during their career -- in other words, good doctors often get sued. Yet the topic is largely a taboo one among physicians. In this first episode, Dr. Gita Pensa introduces the topic of litigation stress, interviews physicians who have been sued about what makes the experience difficult, and talks to Louise Andrew, MD JD about why this topic needs to be addressed.

Dr. Pensa successfully defended a multi-million dollar malpractice case spanning twelve years, including two jury trials. She speaks nationally on the topic of litigation and litigation stress, and has been a practicing physician for nearly 20 years. She is currently academic faculty at the Alpert Medical School of Brown University. However, these opinions are her own, and this podcast does not express the views of Brown University, her employers, or any affiliated hospital systems.

More about Dr. Pensa: doctorsandlitigation.com

Also available here on Apple podcasts.

Theme music by BenJamin Banger (Instagram: @BenJaminBanger)

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Doctors and Litigation: The L Word - First Steps: You‘ve Been Served

First Steps: You‘ve Been Served

Doctors and Litigation: The L Word

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05/09/19 • 25 min

In the second episode of Doctors and Litigation: The L Word, we discuss the very first steps in litigation, starting with when you are given notice of a medical malpractice lawsuit. Experts Dr. Sara Charles, Dr. Ilene Brenner, and Dr. Louise Andrew lend their expertise; physician voices describe their experiences.

More about author Dr. Pensa: doctorsandlitigation.com

Topics discussed:

  • The emotional impact of the first steps into litigation (and the intended effect from the plaintiff's attorneys), as well as some advice on how to frame it in your mind
  • First action basics: contacting your insurance carrier, and finding an attorney to represent you
  • Board of Licensure/Department of Health investigations that begin automatically in some states when litigation starts
  • The beginnings of the 'discovery' process
  • Who to talk to...and who not to talk to
  • Do's and definite don'ts in the first stages

Resources mentioned:

"How to Survive a Medical Malpractice Lawsuit", by Ilene Brenner MD

"Adverse Events, Stress and Litigation: A Physician's Guide", by Sara Charles, MD and Paul Frisch, JD

Litigation stress website with free resources: www.physicianlitigationstress.org (founded by Dr. Sara Charles; note host Gita Pensa MD serves on the voluntary advisory board)

Dr. Louise Andrew, MD JD: www.mdmentor.com

Theme music by BenJamin Banger (Instagram: @BenJaminBanger)

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Doctors and Litigation: The L Word - The EMR Audit Trail: Friend and Foe

The EMR Audit Trail: Friend and Foe

Doctors and Litigation: The L Word

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03/09/24 • 29 min

In this first episode of Season 2, Dr. Pensa talks with attorney Saira Pasha, an EMR audit trail expert. What else besides the words in your chart does your electronic medical record track? Are 'secure messages' discoverable? (Spoiler: yes, they can be!) How can an audit trail help your case -- or hurt it? How does an audit trail expert 'read between the lines' of who's looking at what entries in the record, and when, and for how long?

Take home points:

  • The EMR creates a trail that tracks not only your substantive words on the chart, but evidence of all the people who were in a given chart, at what time, looking at what, for how many seconds or minutes, what they did next in the chart, whether a template or smart phrase was deployed. It tracks and times views, edits, additions, deletions, changes, and any printing or searches. These are not part of the initial requested 'medical record,' but can be obtained through the request of an EMR audit trail.
  • The timing of changes to the record can imply that charting was slanted in a way to be defensive or misleading (or at least, a plaintiff’s attorney is going to try to do that, even if your intention was well-meaning.)
  • Attorneys may infer the importance of a part of the record by seeing how many people were in a chart at a given time, and what they were all looking at, for how long. This information can act like a big red arrow pointing at a specific medication order or radiology result, for example, even if there is no explicit mention of it in anyone's notes.
  • Secure messages, FYI's, Best Practice Advisories, and other prompts are all discoverable (with a little sleuthing) as part of an EMR audit within a few years of their appearance in the chart.
  • If you cosign notes using a template that suggests you did a substantive review of another clinician's care (such as an APP or midwife), be mindful of the fact that the EMR tracks how long you spent in that note, or reviewing that patient's chart or imaging.

Dr. Pensa references this 2021 case in which efforts to alter EMR records were exposed.

More about Dr. Pensa and how to contact her can be found at doctorsandlitigation.com.

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FAQ

How many episodes does Doctors and Litigation: The L Word have?

Doctors and Litigation: The L Word currently has 25 episodes available.

What topics does Doctors and Litigation: The L Word cover?

The podcast is about Health & Fitness, Mental Health, Medicine and Podcasts.

What is the most popular episode on Doctors and Litigation: The L Word?

The episode title 'First Steps: You‘ve Been Served' is the most popular.

What is the average episode length on Doctors and Litigation: The L Word?

The average episode length on Doctors and Litigation: The L Word is 38 minutes.

How often are episodes of Doctors and Litigation: The L Word released?

Episodes of Doctors and Litigation: The L Word are typically released every 34 days, 22 hours.

When was the first episode of Doctors and Litigation: The L Word?

The first episode of Doctors and Litigation: The L Word was released on Apr 6, 2019.

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