Fast-Changing Times Require New Perspectives About The Future With David Goldsmith

04/22/20 • -1 min

The number one rule of thriving in the fast-paced world of the present day is changing your perspective as constantly as the world around you changes. Without the ability to shift paradigms, you are not ensured survival - much less growth and development. David Goldsmith is the President of the Goldsmith Organization. He joins Warren Whitlock to discuss how we must shift our perspectives to acclimate to the changes constantly happening around us. Change is the world's only true constant, so don't get left behind.

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Blockchain Solution For Remote Working Contact Centers - Marlon Williams, CEO Of Qubicles

Working from home is a new reality for many. As COVID-19 continues to spread and place hundreds of thousands of lives at risk, companies such as Google, Amazon and others have been quick to respond by mandating their staff to work from home. For many, this convenience comes with a new set of challenges and introduces a new reality — and a new possibility. While they’re forced to find strategies to manage time effectively and communicate with fellow coworkers in different ways, the flexibility and freedom of remote work forced upon millions of individuals in the labor force is a major boon for the future of telework. Marlon Williams, the CEO of Qubicles, joins Warren Whitlock to discuss the future of contact centers with the use of blockchain technology, where clients can be matched directly with agents working remotely.

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Is Distributed Architecture More Secure? With Vince Romney

There is a misunderstanding that hackers are all-powerful and can do anything they want with your computer. According to Vince Romney of SK2Tech, however, a lot has to align for an adversary to gain access to any given system, especially with the current trend moving towards a distributed world from a technological standpoint. Vince is an avid proponent of security-as-a-lifestyle and takes every opportunity to advance security within every environment. He has been a student and practitioner of IT security for over 20 years across military and civilian organizations. On today’s show, he joins Warren Whitlock to discuss whether distributed architecture is more secure, cryptocurrency versus the fiat, the transparency concept, and more.