Support to Advocacy - The Path to Effortless Customer Experience: Tarun Luthra

06/21/24 • 23 min

Join our host, Deepak Sharma, for an engaging conversation with Tarun Luthra, Global VP of Customer Experience at SAP. Discover how AI is revolutionizing customer experiences and transforming support functions into revenue drivers. Learn why trust, human connection, and adaptability are more critical than ever in today's digital landscape.

Tune in for actionable insights into experience economy, product success, and the future of digital interactions — a must-listen for digital leaders.

Tune in for actionable insights into experience economy, product success, and the future of digital interactions — a must-listen for digital leaders.

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Democratization of AI - The Key to Digital Transformations in the Enterprise: Markus Zirn

Join our host, Deepak Sharma, in an illuminating conversation with Markus Zirn, Chief Strategy Officer at Workato, as they discuss the democratization of AI and its pivotal role in driving enterprise success. Markus highlights the three key patterns fueling AI integration and the core tenets essential for AI-driven transformations.

Tune in for actionable insights into GenAI's transformative power to reshape your business processes — a must-listen for digital leaders.

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Decoding Smart CPG: Neeraj Agarwal

Join our host, Deepak Sharma, for an insightful conversation with Neeraj Agarwal, CIO at Torani, as they explore the future of consumer goods through the lens of Smart CPG. Discover how AI, IoT, and data-driven insights are revolutionizing product personalization, supply chain optimization, and customer engagement. Neeraj shares his expertise on the evolving role of technology in driving innovation and maintaining the balance between automation and human touch.

Tune in for actionable strategies on digital transformation and the future of AI in CPG - a must-listen for digital leaders.