Doing amazing work is just half the job - Trenton Moss
09/01/22 • 63 min
#018 - As designers and problem solvers, we pride ourselves on our craft and hard skills. But those will only take you halfway. Beyond that, you’ll need people skills to really be an impactful designer.
In this episode, I speak with Trenton Moss, Founder of Webcredible, one of the first UX agencies in the UK and author of ‘Human-Powered’, a book on emotional intelligence for digital product teams.
We explore techniques that will help you understand others better, run more effective meetings and become a people-centred leader.
In this episode:
- No one's interested in your designs
- Making time to understand people will save you time
- Reducing the opportunity cost of meetings
- If you're invited to a badly designed meeting
- A new definition of leadership
- Building relationships in a remote world
- And much more!
Shownotes
Trenton on LinkedIn
https://www.linkedin.com/in/trentonmoss/
Human-Powered Book
Webcredible
https://inviqa.com/ux-agency-webcredible
Team Sterka
Show credits
Illustrations by Isa Vicente
https://www.instagram.com/isadezgz/
Music by Brad Porter
Episode edited by Niall Mackay
https://sevenmillionbikes.com/
Follow Design Feeling on social!
LinkedIn
https://www.linkedin.com/company/designfeelingco
Instagram
https://www.instagram.com/designfeelingco/
Twitter
https://twitter.com/designfeelingco
#018 - As designers and problem solvers, we pride ourselves on our craft and hard skills. But those will only take you halfway. Beyond that, you’ll need people skills to really be an impactful designer.
In this episode, I speak with Trenton Moss, Founder of Webcredible, one of the first UX agencies in the UK and author of ‘Human-Powered’, a book on emotional intelligence for digital product teams.
We explore techniques that will help you understand others better, run more effective meetings and become a people-centred leader.
In this episode:
- No one's interested in your designs
- Making time to understand people will save you time
- Reducing the opportunity cost of meetings
- If you're invited to a badly designed meeting
- A new definition of leadership
- Building relationships in a remote world
- And much more!
Shownotes
Trenton on LinkedIn
https://www.linkedin.com/in/trentonmoss/
Human-Powered Book
Webcredible
https://inviqa.com/ux-agency-webcredible
Team Sterka
Show credits
Illustrations by Isa Vicente
https://www.instagram.com/isadezgz/
Music by Brad Porter
Episode edited by Niall Mackay
https://sevenmillionbikes.com/
Follow Design Feeling on social!
LinkedIn
https://www.linkedin.com/company/designfeelingco
Instagram
https://www.instagram.com/designfeelingco/
Twitter
https://twitter.com/designfeelingco
Previous Episode
Solve problems that matter with Ben Pecotich
#017 - Design can change the world but many of us designers work in jobs we hate, solving problems we don’t care about. In this episode, I speak with Ben Pecotich on solving problems that matter without compromising your own values and wellbeing. Ben is a designer, coach, and founder of the social enterprise Dynamic4. He recently wrote a book called ‘Solving Problems that Matter’ where he lays out a simple framework for changemakers to design, build and launch their social enterprise idea. Ben shares his biggest learnings that can help us make the impact we’re seeking whilst prioritising own happiness.
In this episode:
- Say 'yes' before you say ‘no’
- Preventing your cognitive goalpost of happiness from shifting
- What is a social enterprise?
- Aligning your needs with your work as a designer
- Starting with your 10-year vision
- Ben's favourite frameworks from his book
- Balancing our need to make sustainable impact with personal sustainability
- and much more!
Get AU$20 off Ben’s new book ‘Solve Problems that Matter’
Go to http://designfeeling.co/solveproblems and use the code SPTM-DFPODCAST at checkout
Double diamond design framework
https://www.designcouncil.org.uk/our-work/news-opinion/double-diamond-universally-accepted-depiction-design-processEssentialism: The Disciplined Pursuit of Less by Greg McKeown
https://gregmckeown.com/books/essentialism/Logic model
https://fyi.extension.wisc.edu/programdevelopment/logic-models/Shawn Achor
https://www.shawnachor.com/Theory of change
https://www.nesta.org.uk/toolkit/theory-change/https://www.youtube.com/watch?v=6zRre_gB6A4
Douglas Coupland
https://www.coupland.com/Show credits
Illustrations by Isa Vicente
https://www.instagram.com/isadezgz/Music by Brad Porter
https://prtr.co/Episode edited by Niall Mackay
https://sevenmillionbikes.com/
Follow Design Feeling on social!
LinkedIn
https://www.linkedin.com/company/designfeelingco
Instagram
https://www.instagram.com/designfeelingco/
Twitter
https://twitter.com/designfeelingco
Next Episode
Neurodiversity is great for design and for business with Matthew Bellringer
#019 - We are all neurodiverse but we’re encouraged to leave our neurodiversities at the door just so we can “fit in”. However, neurodivergent designers can bring in a lot of lived experiences helpful for innovation, especially when designing for neurodivergent users. In this episode, I chat with Matthew Bellringer, creative innovation consultant, neurodiversity advocate and social entrepreneur. Matthew was diagnosed with ADHD when we was 39 and autism at 42. For Matthew, increasing neurodiversity in organisations is not just a morally right thing to do but also a competitive advantage.
In this episode:
- Neurodivergence in design
- Recognising neurodivergence within yourself
- Filling in the neurodiversity gap and why that's important for innovation
- Fitting in or fitting out: what can you do as a neurodivergent designer?
- Who's responsible for nurturing neurodiversity in organisations?
- Don't create safe spaces, create safe-enough spaces
- and much more!
Shownotes
Join Nirish Shakya and Matthew Bellringer LIVE on Delightful Dissent on Thursday 20th October 1pm UK time
https://www.designfeeling.co/delightfuldissent
Book a no-cost, no-strings 30 minute advice call with Matthew if you’re exploring your own neurodivergence
https://calendarhero.to/mbQuickWebMeeting
Matthew Bellringer on LinkedIn
https://www.linkedin.com/in/matthew-bellringer/
Matthew’s website
https://www.matthewbellringer.com/
Delightful Dissent Podcast
https://www.matthewbellringer.com/delightful-dissent
If you’re in tech, consider joining or partnering with NeurodiverseIT, a group for neurodivergent IT professionals, part of BCS, the Chartered Institute of IT
https://www.bcs.org/membership-and-registrations/member-communities/neurodiverseit-specialist-group/
Show credits
Illustrations by Isa Vicente
https://www.instagram.com/isadezgz/
Music by Brad Porter
Episode edited by Niall Mackay
https://sevenmillionbikes.com/
Follow Design Feeling on social!
LinkedIn
https://www.linkedin.com/company/designfeelingco
Instagram
https://www.instagram.com/designfeelingco/
Twitter
https://twitter.com/designfeelingco
Design Feeling - Doing amazing work is just half the job - Trenton Moss
Transcript
Intro
[00:00:00] Trenton Moss: Doing amazing work is like half of your job
[00:00:03] and the other half is having everyone else think you're doing amazing work and
[00:00:06] just doing amazing work by itself, it's not enough.
[00:00:09] Nirish Shakya: That's Trenton Moss, founder of Webcredible. One of the first UX agencies in London. Trenton is also the founder of Team Sterka a company that coaches teams on people skills and leade
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