The Growth Imperative: How Do You Keep Innovating in the Largest Financial Institutions?

08/09/23 • 36 min

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Co, and Maureen Burns, Partner, Bain & Co, are joined by Ather Williams III, Head of Strategy, Digital, Innovation & Enterprise Payments, Wells Fargo to discuss how Wells Fargo continue to innovate, and embrace new technologies, despite a myriad of different influences, as well as being a ‘systemically important financial institution’ in the United States.

Timestamps:

(02:55) The growth imperative: How do you keep innovating in the largest financial institutions?
(05:03) Is there a change in customer expectations from their banks?
(07:14) Difference in the younger generation's needs vs traditional customers & serving both
(10:44) Top 3 challenges to innovation at Wells Fargo & contextual banking
(14:53) Principles & innovations practise adopted by teams at Wells Fargo
(20:45) Impact of fintechs on competition & collaboration
(24:56) A2A payments & vast adoption
(28:22) Exciting new products when thinking about growth areas over the next 3-5 years
(32:28) If you were to create an FS startup now, what field of finance would you focus on?

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You can find Adam Davis here
You can find Maureen Burns here
You can find Ather Williams III here

For more insights from the Deciphered podcast, visit the page on Bain’s website

08/09/23 • 36 min

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