Data Democratization: Stories about data, AI and privacy

Our second guest on the show is Nada Bseikri, a privacy pro from Apple Bank, New York. Nada has a unique perspective: she has both a legal and a software engineering background. Thanks to this double role, she can share unique insights into the field of data privacy. Nada shares her best tips for making privacy go beyond compliance, and we'll find out why privacy carrots are important.

What better way to celebrate Data Privacy Day than to have an awesome chat with a seasoned privacy professional who has been in the frontlines of privacy since the dawn of days? Shampa Chatterjee shares her great adventures around the world and in the service of others, as well as her best advice to those looking to create success stories in the field of data privacy. We discussed customer-centricity, privacy tech, automation, synthetic data, and more.

Axel Voss is leading the Special Committee on Artificial Intelligence in the European Parliament. He's been working on a report outlining important policy recommendations for the upcoming European AI regulations. Among other things, Axel talked to us about:

• why the GDPR is due for an update
• what the future of data protection holds
• how the EU should compete globally in AI and digital innovation
• why access to high-quality data is so important
• how synthetic data can help bridge the gap between data protection and data-driven innovations
• what the upcoming European AI-regulation will look like

If you would like to learn more about the legislative privacy landscape around GDPR and the upcoming AI regulations, listen to one of our previous conversations with Axel von dem Bussche, GDPR, the new European AI regulation, and the privacy landscape.

What does it take to create effective digital policies? Why does the AI Act only go half-way - and what else needs to happen to ensure meaningful regulation of AI? How could the EU and the US overcome the challenges of negotiating transatlantic dataflows? And why should the EU might consider to stop relying on the Brussels Effect and instead get down on the negotiation table? Tune in to this conversation with Andrea Renda, a Senior Research Fellow at the Center for European Policy Studies (CEPS) and Advisor to the European Parliament, to learn more about the geopolitical battle on data, AI and digital policies.

In episode 2 of the new season, Alexandra Ebert chats with Daragh Morrissey, Microsoft’s Director of AI for Worldwide Financial Services, recorded live at Money2020 US. Daragh offers a global perspective on AI adoption in financial services, highlighting unique strategies and challenges faced by institutions worldwide. He explains why Canada and Australia stand out in AI progress and why succeeding with Gen AI requires financial institutions to shift from over-strategizing to focusing on tangible outcomes.
Daragh also shares insights on impactful AI applications in financial services, from automating contact centers to upselling, enhancing customer relationships, and modernizing legacy code. Lastly, Alexandra and Daragh take a look at the future of work and the role autonomous agents might play. They also debate whether AI will free up advisors time and whether, as a result, banks will have many more human advisors, or if the future of personalized banking will be more automated, yet transformative in enhancing individual financial health and fostering greater inclusivity.
Daragh’s compelling anecdotes and strategic insights make this episode a must-listen for anyone interested in AI’s future in financial services.
Table of Contents:

• 0:00 - 2:39 Introduction to the Episode and Guest
• 2:39 - 4:42 Daragh's Role and Microsoft's AI Approach in Financial Services
• 4:42 - 6:37 Patterns in Successful AI Adoption Globally
• 6:37 - 8:20 Gen AI Adoption: Early Success Stories and Lessons Learned
• 8:20 - 10:59 Overcoming Challenges: Moving Beyond Perfectionism in AI Projects
• 10:59 - 12:14 The Shift in Financial Services AI Use Cases
• 12:14 - 14:36 Regional Differences in AI Approaches in Financial Services
• 14:36 - 17:55 AI Use Cases in Financial Services: From Advisors to Autonomous Agents
• 17:55 - 20:00 Ethical Challenges and Responsible AI in Financial Services
• 20:00 - 23:25 The Future of Financial Services AI: Customer Relationship Innovations
• 23:25 - 27:32 Expanding Financial Inclusion with AI and Responsible AI Practices
• 27:32 - 29:41 Closing Thoughts on AI’s Impact on Financial Services