CIO Strategy: Managing a Cloud-First Transformation

11/03/22 • 17 min

CXOTalk: Leadership, AI, and the Digital Economy

#cloudcomputing #cio #womenintech
The growth of cloud computing has led large organizations to significant IT transformation, with the goal of reducing costs and improving agility. But how can companies adapt their processes to these new demands? In this episode, we speak with Stacy Carron, CIO of Stout, a boutique investment bank, about the firm's technology strategy.
Stacy describes Stout's transformation to a cloud-first approach as critical to their IT strategy, which has brought both financial and operational benefits.
The conversation covers these topics:
● Tell us about Stout and the Chief Information Officer role?
● Describe your cloud-first journey?
● What are the advantages of cloud computing?
● Are there risks associated with cloud migration?
● What are the benefits of cloud adoption?
● What are the challenges of cloud migration?
● How did Workday support your cloud strategy?
● What is the impact of a cloud-first strategy on the CIO and IT organization?
● How does cloud computing change the CIO role?
● What is the impact of cloud o[n CIO metrics and KPIs?
● What advice do you have for CIOs looking at public cloud services?
Read the complete transcript: https://www.cxotalk.com/episode/cio-strategy-managing-cloud-first-transformation
Stacy Carron is Stout’s Chief Information Officer. With over 22 years of information systems and technology experience, Stacy serves as a principal in the development of technological solutions for the firm and its clients, leads technology diligence and integration projects related to acquisitions, and is a key contributor to the firm’s strategic planning and critical business projects.
Stacy led Stout's infrastructure migration to a cloud-first platform and continually implements security systems and platforms to combat and scale the firm and clients along the ever-changing security landscape. Her additional areas of expertise include optimization of internal technology systems, network administration, software development, collaborative technology implementation, custom development of internal systems, technology compliance, strategic planning, project management, communications planning, and firm facilities management, including numerous office-relocation projects.
In 2022, Stacy was nominated as a finalist for the Michigan CIO© ORBIE® Awards for demonstrating excellence in technology leadership.

Previous Episode

Analytics and Data Science at Citibank

#datascience #analytics #banking #citibank #customerexperience
Citibank uses data, analytics, and AI to improve the customer experience, but that's only the beginning. We speak with Murli Buluswar, Citi's Head of Analytics for the US Consumer Bank, about how his team supports businesses from origination to acquisition to customer retention and beyond. He also shares practical advice on how to bring data and analytics into your own organization.
The conversation includes these topics:
-- On data science and analytics at Citibank
-- On the role of data science in financial services
-- How are data science and analytics used in banking?
-- How Citibank selects which data problems to solve?
-- On using data science and analytics to achieve specific business outcomes
-- Examples of data science in banking
-- Examples of using data science to improve long-term customer outcomes at Citibank
-- Using data science and analytics to manage risk and uncertainty
-- How to build a data-centric culture?
-- How Citibank uses data analytics in banking to improve customer service, loyalty, and retention?
Read the full transcript: https://www.cxotalk.com/episode/analytics-data-science-citibank
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As Head of U.S. Consumer Analytics (USCA), Murli Buluswar is leading the execution of the vision to ‘be a critical partner in achieving a quantum leap in customer intelligence’ across Citibank’s 30MM+ customer base. An ‘intrapreneurial’ analytical and strategic C-Suite Financial Services Leader, Murli has successfully built alignment and achieved commercial outcomes by challenging conventional processes while harnessing data-driven intelligence. A former member of The Operating Committee of The American International Group (AIG), Murli has influenced Fortune 100 board members and senior leaders to expand innovative thinking and execution through data insights. As Chief Science Officer for AIG, Murli built a (data) Science team to ‘serve as a catalyst for consistent evidence-based decision making at AIG.’ Science served as an internal data-driven innovation unit with a complementary set of capabilities in: problem structuring, data engineering, behavioral science, data science, and software development. The Science Team helped reduce operating costs, improve loss ratios, increase sales, and engage with customers to reduce risk.
Prior to Citi, Murli was a Senior Advisor to The Boston Consulting Group (BCG) and two startups. He helped shape clients’ ability to retool decision making powered by data.

Next Episode

Digital Transformation at the United Nations

#digitaltransformation #cio
The UN recently celebrated its 75th anniversary and in this episode of CXOTalk, we speak about Digital Transformation with the Chief Information and Technology Officer of the United Nations, Bernardo Mariano Jr.
The conversation explores the current state of digital transformation at the UN and discusses the role of digital technologies in helping achieve sustainable development goals and a more peaceful world.
The conversation included these topics:
● On the Chief Information Technology Officer role at the UN
● On being Chief Information Officer at the World Health Organization
● On being a digital transformation leader at the UN
● On the benefits of digital transformation
● On how to overcome enterprise collaboration and diversity challenges
● On measuring the success of digital transformation initiatives
● On gaining technology consensus across UN member states
● On the role of data in digital transformation and decision-making
● On ensuring data security and integrity
● On the broad vision of transformation and digital ecosystems
● On advice to government policymakers on digital technologies and transformation
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Transcript: https://www.cxotalk.com/episode/digital-transformation-united-nations
Bernardo Mariano Joaquim Junior of Mozambique is the Chief Information Technology Officer (CITO), Assistant Secretary-General, Office of Information and Communications Technology at United Nations Headquarters in New York (UNOICT).
He brings to the position 28 years of experience within the United Nations system and international organizations, most recently serving as the Chief Information Officer and Director for Digital Health and Innovation at the World Health Organization (WHO), where he led the organization’s digital transformation journey, leveraging digital technologies and innovations to accelerate the achievement of WHO strategic goals.
Bernardo started his career in 1993 with International Organization for Migration (IOM) in Mozambique and continued with IOM in Haiti, Mali, Angola, Kenya, Kosovo and South Africa in addition to Geneva, Switzerland before joining WHO in 2018. He served as IOM Senior Regional Adviser for Sub-Saharan Africa (2017-2018), Regional Director for Southern Africa (2009-2015) and served as IOM Chief Information Officer (2015-2017, 2002-2011), having championed business transformation initiatives, driving innovations in operation and management systems, Enterprise Resource Planning systems, information technology, project management and network infrastructure.
He holds a Master of Science in Global Management from Salford University (United Kingdom), and a Bachelor of Science degree in Electrical Engineering from the Eduardo Mondlane University in Mozambique. He is fluent in English, Portuguese and Spanish, with a very good knowledge of French.