2022 First Class Holiday Special - Great Former CX Passport Guests E97
12/27/22 • 33 min
What's on your mind? Let CX Passport know...
🎤As we close 2022, CX Passport takes a break with the annual tradition of “The One with the 2022 First Class Holiday Special"🎧 Episode 97 (almost to 100!)
Thank you to all of the great guests of 2022 and to all of the amazing listeners. Thank you for joining the trip with me! Who’s on the Holiday Special?...
Mary Drummond - USA
Gregorio Uglioni - Switzerland
Troy Figgins - USA
Laise Pôrto - Brazil
Aarthi Murali - USA
Georges Essama - Cameroon
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
Sign up for the weekly newsletter and never miss an episode: cxpassport.com/#signup
Apple Podcasts: http://bit.ly/applecxpassport
Spotify: http://bit.ly/spotifycxpassport
YouTube: https://bit.ly/youtubecxpassport
What's on your mind? Let CX Passport know...
🎤As we close 2022, CX Passport takes a break with the annual tradition of “The One with the 2022 First Class Holiday Special"🎧 Episode 97 (almost to 100!)
Thank you to all of the great guests of 2022 and to all of the amazing listeners. Thank you for joining the trip with me! Who’s on the Holiday Special?...
Mary Drummond - USA
Gregorio Uglioni - Switzerland
Troy Figgins - USA
Laise Pôrto - Brazil
Aarthi Murali - USA
Georges Essama - Cameroon
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
Sign up for the weekly newsletter and never miss an episode: cxpassport.com/#signup
Apple Podcasts: http://bit.ly/applecxpassport
Spotify: http://bit.ly/spotifycxpassport
YouTube: https://bit.ly/youtubecxpassport
Previous Episode
The one where remote work is NOT one size fits all - Anne Bibb E96
What's on your mind? Let CX Passport know...
🎤Talk global work from anywhere “The one where remote work is NOT one size fits all” with Anne Bibb of RemoteEvolution in CX Passport Episode 96🎧 What’s in the episode?...
Not a one time WFH revolution...it's an ongoing evolution
👂Work from Where? - Employees don't want to be told. Employees want to be heard
🤗Going beyond EAP and having a psychologist on staff at the contact center!
💡What does employee experience look like for the REMOTE team?
✈️Do airport sounds and signs support ALL abilities?
👐How remote work affects DEI and communities of people differently
💗Human Experience
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
💭“Before the Pandemic, people really had to fight to actually get to work remotely. It was a different conversation, wasn't it?...When I talked to clients [back then], it was that can't be done. That job can't be done remotely...The Pandemic removed the can't from the vocabulary, because everybody went home.” - Anne
Episode resources:
LinkedIn: www.linkedin.com/in/annebibb
Company: RemoteEvolution.com
Speaking: AnneBibb.com
Next Episode
The one where Oman is the Switzerland of the Middle East - Codin Caragea E98
What's on your mind? Let CX Passport know...
🎤CX Passport’s first guest from Oman in “The one where Oman is the Switzerland of the Middle East” with Codin Caragea Chief Manager, Head of Customer Experience at Bank Muscat in Episode 98🎧 What’s in the episode?...
⚡The energy comes from the demographics
🧑🍳The daunting AND freeing nature of starting a CX program from scratch
💡Need to understand the type of language a company speaks
📈Business results for Customer Experience
❓The reason behind the Customer Experience energy in the GCC
🥩The joy of a good steak
🙌Value in knowing your VOC complaints
Sign up for the weekly newsletter and never miss an episode: cxpassport.com/#signup
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
💭“This whole energy is somehow the foundation...Education is extremely critical here in the region. And they want to bring together all the skills and competencies in order to create a future that has the local flavor, but at the same time, is extremely future oriented.” - Codin
Apple Podcasts: http://bit.ly/applecxpassport
Spotify: http://bit.ly/spotifycxpassport
YouTube: https://bit.ly/youtubecxpassport
Episode resources:
Codin Caragea LinkedIn: https://www.linkedin.com/in/codin-caragea-aaa3ba1/
CX Passport - 2022 First Class Holiday Special - Great Former CX Passport Guests E97
Transcript
You're listening to CX Passport, the show about creating great customer experiences with a dash of travel talk. Each episode we’ll talk with our guests about great CX, travel...and just like the best journeys, explore new directions we never anticipated. I'm your host Rick Denton. I believe the best meals are served outside and require a passport. Let's get going. CX Passport listeners Welcome to the holiday season of 2022. I can't believe al
If you like this episode you’ll love
Episode Comments
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/cx-passport-273179/2022-first-class-holiday-special-great-former-cx-passport-guests-e97-33020001"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to 2022 first class holiday special - great former cx passport guests e97 on goodpods" style="width: 225px" /> </a>
Copy