
Customer Success Career Coach
Carly Agar | Career and Job Interview Tips for Customer Success Managers

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Top 10 Customer Success Career Coach Episodes
Goodpods has curated a list of the 10 best Customer Success Career Coach episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Customer Success Career Coach for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Customer Success Career Coach episode by adding your comments to the episode page.

7. Customer Success Interview Presentations: What to expect and how to nail them
Customer Success Career Coach
03/06/24 • 36 min
Just found out you need to deliver a Customer Success Interview Presentation for the role you've applied for? You might find me weird, but I think that's pretty exciting! And in this episode, I am going to help you understand what it is and call out the biggest gotchas I see my clients make so that you can avoid those things.
I'll explore the various types of interview presentations and the grading criteria behind these – meaning what hiring teams are assessing you on, what you could lose points for without even realizing, what you could gain points for, and what will make you stand out.
Packed with actionable insights, this episode is one to digest gradually. Don't rush to apply everything at once; you might find yourself revisiting this episode a few times to fully grasp how to ace your next Customer Success Interview Presentation.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode7
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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1. The only 2 skills you need to excel in your Customer Success Career (Plus: How I Got Here)
Customer Success Career Coach
02/07/24 • 44 min
Are you ready to have a wildly successful career in customer success? Then you are in the right place! Welcome to the very first episode of the Customer Success Career Coach. It's your go-to place for everything you need to know about your customer success career.
To kick things off, I'll share my personal journey, answering a question many of you have asked: how did I transition from sales to becoming a CSM and eventually to founding my own career coaching business? Plus, I'll reveal the two skills I believe will basically guarantee that you have the career that you want in customer success. You're not just going to hear about these steps; you'll walk away with practical actions you can implement immediately.
So whether you are new to customer success or a seasoned veteran, there is something here for you! Tune in and start shaping the career you've always wanted in customer success.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode1
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

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3. Falling short in interviews? ACE your next Customer Success job interview with these simple tips!
Customer Success Career Coach
02/07/24 • 30 min
Have you ever found yourself in another Customer Success job interview, only to realize you're struggling to make it past this crucial stage? If you're wondering how to sharpen your interview skills and confidently advance to the next round, this episode is for you.
In this episode, I’m exploring the world of Customer Success job interviews and how to excel in them. I’ll also discuss the importance of telling compelling interview stories and give you practical tips for crafting and delivering them effectively.
If you're gearing up to nail your next interview, this episode is your go-to guide. Tune in for actionable advice and practical strategies that you can apply immediately to improve your interview performance.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode3
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

1 Listener

41. AI in Your Job Search - Dos and Don'ts for Customer Success Roles
Customer Success Career Coach
11/06/24 • 29 min
Is it ok to use AI in your job search? While the thought of being able to get AI to write your resume and cover letter may seem tempting, you will want to listen to these insights first!
I'll be covering the four do's and don'ts of using AI in your job search for customer success roles, drawing insights from recent interviews with hiring managers and my own hiring experiences. We'll explore how AI can help with ideation and optimization, ensuring it supports rather than replaces your own efforts and creativity.
If you want to learn the best way to utilize AI in your job search, this is the episode for you.
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode41
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Welcome to Customer Success Career Coach!
Customer Success Career Coach
01/30/24 • 1 min
Are you ready to land your dream job in Customer Success despite the competition? Whether you're brand new to Customer Success or a seasoned pro looking to up-level your performance and hit that next career milestone, you've come to the right place!
This is the first Customer Success podcast that gives you easy-to-apply strategies and tips to help you score your dream job, secure your next big promotion or become the top performer on your team. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.
If you have any specific topics you would like me to cover on the podcast, send me a message on LinkedIn www.linkedin.com/in/carly-agar/
Make sure you hit FOLLOW so you don’t miss out on any new episodes when they drop every Wednesday.
I can’t wait to chat with you soon!
🔎 For free job search tools, go to www.carlyagar.com/freebies
🚀 To work with Carly, go to https://www.carlyagar.com/apply
♥️ Let’s be LinkedIn friends: www.linkedin.com/in/carly-agar/

8. Are you on the right career path?
Customer Success Career Coach
03/13/24 • 31 min
Have you ever paused to wonder if the career path you're on is the one meant for you? It’s common to fall into the trap of what your career path should look like, but I am here to share some hot takes on what you should consider when taking the next step in your customer success career.
I am going to explore the different career paths available in (and out) of customer success and the importance of aligning your professional journey with your personal strengths and goals.
So whether you are considering customer success as a new career or you're already in it and are thinking about your next steps, tune in. This episode will put you on the right career path.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode8
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

32. Becoming Layoff-Proof: Securing Your Place in a Volatile Market
Customer Success Career Coach
09/04/24 • 33 min
Is it really possible to become layoff-proof? While no job can guarantee complete security, this episode offers actionable steps to help you become indispensable, even in today’s volatile market.
We’ll explore strategies you can implement immediately to minimize your chances of being laid off. I’ll also provide tips on how to prepare for the possibility of a layoff, ensuring you’re in the best possible position to start your next job search.
If you’re looking for ways to protect your career, particularly in this volatile market, this episode is for you!
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode32
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

19. The simple hack that made me happier (and more productive) at work
Customer Success Career Coach
05/29/24 • 36 min
If you had to be completely honest about your work productivity, would you (or your manager) be happy with the answer? I have been there, and that’s why I am sharing with you a simple yet powerful hack that can transform your work life for the better.
I’ll share how I went from battling concentration issues and negative mindsets to discovering a productivity hack that revolutionized my approach to work. I only wish I had discovered this sooner.
So tune in, this episode is a must-listen for anyone looking to enhance their work quality, increase productivity, and find joy in their daily tasks.
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode19
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

39. From Invisible to Indispensable: A CSM's Guide to Impressing Leadership
Customer Success Career Coach
10/23/24 • 33 min
Have you relied solely on your ability to do your job well to get you noticed by leadership? When it comes to standing out, this just isn’t enough, so in this episode, I will walk you through how to go from invisible to indispensable.
I'm giving you three easy strategies to impress your leadership team and change the trajectory of your career for the better. I will show you how these simple strategies, like participating in meetings and presenting valuable customer insights to leadership, can lead to substantial career growth.
Don't miss out on these valuable tips that can set you apart and help you achieve your career goals.
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode39
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

33. The $150K Resume: What Sets Apart Top Customer Success Earners
Customer Success Career Coach
09/11/24 • 33 min
What does it take to earn $150K in Customer Success right now? I am so excited to share this episode with you as I am sharing exactly what ten of our clients had on their resumes to land $150K job roles.
In this episode, we're diving deep into the key strategies and metrics that distinguish high earners, from upsell expansion and churn prevention to leveraging customer satisfaction and product adoption.
If you are ready to join the ranks of the high earners in Customer Success, this is the episode for you.
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode33
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
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FAQ
How many episodes does Customer Success Career Coach have?
Customer Success Career Coach currently has 60 episodes available.
What topics does Customer Success Career Coach cover?
The podcast is about How To, Podcasts, Education, Business and Careers.
What is the most popular episode on Customer Success Career Coach?
The episode title '7. Customer Success Interview Presentations: What to expect and how to nail them' is the most popular.
What is the average episode length on Customer Success Career Coach?
The average episode length on Customer Success Career Coach is 32 minutes.
How often are episodes of Customer Success Career Coach released?
Episodes of Customer Success Career Coach are typically released every 7 days.
When was the first episode of Customer Success Career Coach?
The first episode of Customer Success Career Coach was released on Jan 30, 2024.
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