Customer Service Show

Dave Jackson

In this show podcast we share stories of Good and Bad Customer Service. If work in the service industry most people "vote with their feet" and never return to your place of business.. Great customer service is often doing the little things other companies don't do (not mammoth actions costing thousands of dollars) Cover art photo provided by rawpixel on Unsplash: https://unsplash.com/@rawpixel Support this podcast: https://podcasters.spotify.com/pod/show/customerserviceshow/support

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Setting Expectations and Consistency

Customer Service Show

03/04/19 • 3 min

Today I'm recording this from NIC where I got some killer Brisket (four days in a row ) because it was THAT good.

https://www.mablessmokehouse.com/

Every day I got a great sandwich. When I go to Chipotle in Ohio, I always feel lucky when I go to one location as they sometimes get greedy with the ingredients. This is a training issues and should be easy to solve. Right now I drive about five minutes further than I need to go get the rice bowl I expect, and I don't mind paying for

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Going the Extra Mile For Your Customer

Customer Service Show

01/14/19 • 9 min

Today I talk about how taking just a few extra steps to help your customer can be huge.

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U-Haul – Won’t Fold My Padding For Free

Customer Service Show

01/08/19 • 7 min

Today I talk about an experience I had with my local Uhaul dealer. I ended up spending around 83 dollars. I hope they use them well as it will be the last I spend with this location. Theme music from Ballin The House from the podsafe music network. If you enjoy this show consider supporting it

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