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Customer Confidential: Untold Stories of Earned Growth - Ep. 169: Kim Scott | Radical Candor: Don't Be a Jerk

Ep. 169: Kim Scott | Radical Candor: Don't Be a Jerk

Customer Confidential: Untold Stories of Earned Growth

12/19/19 • 50 min

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Kim Scott's book, Radical Candor, focuses on the role that feedback plays in helping other people succeed and the idea that delivering tough messages to colleagues is important when done right. But, Kim discovered, "an awful lot of people are using Radical Candor as an excuse to act like a garden variety jerk.” In this episode, we talk about the revised edition of her book, which addresses some misconceptions about her ideas. We also listen to one of the funniest examples of radical candor gone wrong, from the HBO series Silicon Valley.

12/19/19 • 50 min

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