Cultural Communication Confidence

Lisa is a highly experienced communication skills coach, who hosts a Walk and Talk group in Singapore which has blossomed into a thriving weekly morning Walk & Talk community, boasting over 100 "Walkers & Talkers". This group offers a refreshing departure from traditional indoor networking events and fosters meaningful connections in nature.

We had a fascinating discussion about why connection and conversation are so challenging today, how Lisa is using walk & talk to go beyond the small talk and coffee to act as a catalyst for conversation and deeper connection, plus how to be intentional to create space for connection in team meetings.

Lisa has been based in Singapore since 2009 and was a training consultant at the British Council Professional Development Centre for 11 years before starting SIXCOMMS. The Six Cs in SIXCOMMS represent Lisa's core belief in the six essential elements of becoming a proficient communicator: Connection, Curiosity, Compassion, Clarity, Customization, and Consistency. These principles underpin her approach to helping professionals unlock their full communication potential. She hosts The SIXCOMMS Podcast to explore these Six Cs in more depth with her global guests.

What you will learn in this episode:

• Why connection and conversation are so challenging today
• Going beyond the small talk and coffee
• Talking together to stimulate deeper connection
• Designing conversations for teams in outside spaces
• Being intentional to create space for connection in team meetings
• How to support introverts to nurture their ideas and contribute
• Practical ways for introverts to develop their confidence to speak up and share
• Ideas for leaders to cultivate meaningful connection with their people in virtual teams

Resources:

• Discover Victoria Rennoldson’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers/
• Discover Victoria Rennoldson’s individual communication coaching: https://culturecuppa.com/individuals/
• Find Victoria Rennoldson online: https://culturecuppa.com/
• Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/
• Find about more about Lisa Partridge: https://www.sixcomms.org/
• Connect with Lisa Partridge on LinkedIn: https://www.linkedin.com/in/lisasing/
• Connect with Lisa PArtridge on Instagram: https://www.instagram.com/sixcommslisa/
• If you're in Singapore, sign up to join Lisa for a Walk & Talk: https://www.sixcomms.org/upcomingevents/
• If you'd like to start a podcast, Lisa offers a 6-week coaching program, more details can be found on her website: https://www.sixcomms.org/services/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/
• Email me: [email protected]/
• Website: https://culturecuppa.com/

Dr. Catherine Wu is an interculturalist and cultural intelligence evangelist. A passionate advocate for cultural diversity, Dr. Catherine is currently working towards telling 10 million people about cultural intelligence through speaking, writing, and posting daily on LinkedIn.

She joined me in this episode from Singapore for this deeply insightful conversation. We chatted about how cultural intelligence has evolved in the last few years, why successful cross-cultural communication starts with our intentionality to create shared experiences, and how we can all step into being an interculturalist.

In 2022, she launched The Cultural Quotient podcast, the first podcast to grow cultural intelligence at work and in life. As a speaker, Dr. Catherine frequently gives talks and conducts workshops on cultural intelligence for public and private organizations.

Dr. Catherine holds a PhD in Cultural Intelligence from the Center for Leadership and Cultural Intelligence in Singapore. She is French and has lived in Asia for the past 18 years. She lives in Singapore with her Taiwanese American husband and 3 third-culture kids.

What you will learn in this episode:

• What it means to be a cultural intelligence evangelist
• Why developing cultural awareness is not enough
• Cultural intelligence evolution and today
• DEI and helping teams to collaborate effectively
• Culture is hard to see, especially on virtual calls
• Successful cross-cultural communication starts with our intentionality to create shared experiences
• Everyone is an interculturalist and has the potential to be a cultural bridge
• Our personal cultural intelligence responsibility as leaders

Resources:

• Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers
• Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/
• Find Victoria Rennoldson online: https://culturecuppa.com
• Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson
• Find about more about Dr. Catherine Wu and connect on LinkedIn: https://www.linkedin.com/in/drcatherinewu/
• Listen to The Cultural Quotient on Spotify : https://open.spotify.com/show/07Ig9X29uWFmuohsGzFOIt?si=79904e47f04146aa
• Listen to The Cultural Quotient on Apple: https://podcasts.apple.com/us/podcast/the-cultural-quotient-ideas-tips-and-stories/id1658233893
• Follow The Cultural Quotient on Amazon: https://music.amazon.co.uk/podcasts/1ab1cc42-0ccb-413b-926d-a2fd040be7e3/the-cultural-quotient-ideas-tips-and-stories-for-developing-cultural-intelligence
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

Employers will interview an average of 6 candidates for every job vacancy they advertise and 93% of candidates admit to experiencing job interview anxiety at some point in their career, according to recent research in the UK from StandOut CV.

Wherever you are looking for a new role, in this competitive job market many people are currently asking me questions about preparing for interview success with global companies, and that’s why I have created this mini series of 3 episodes focusing on what to do before, during and after the interview to land your ideal next role.

In this 1st episode, we focus on what you do before the interview to prepare.

What you will learn in this episode:

• Types of interview- video, in-person & AI
• Style of interviews- who will you meet and who is in the room
• Important points for you to get clear on
• Key research for preparing
• Confidence mindset approach
• Examples of questions you can expect

Resources:

• Are you preparing for an interview, or thinking about job searching for a role in a global company in the next 6 months? Join my group programme, Interview Confidence, a 5-week online coaching course in live calls with me to get you fully prepared for all aspects of the interview, including: - Full interview preparation - How to answer different types of questions including competency based questions - Handling challenging questions - How to approach video and in person interviews - Key areas to pay attention to make a great impression with all aspects of your verbal and non-verbal communication - Building confidence and handling nerves - Closing the interview impactfully - What you can actively do after the interview to stand out as they make the final selection. 5-week online programme with live calls: £499, starting November 2023.
• Bonus: book by 29th October 2023 and receive 2 free bonuses 1. Mini CV/ resume review: receive my feedback on your current CV/ resume 2. 1 x individual 30-minute practice interview session with me
• More details and book here: www.culturecuppa.com/contact
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

Conflict happens. It’s something we all experience at some point when working in teams, even if generally we have great relationships with our colleagues, co-workers, customers or partners. Conflict can cause short-term issues with collaboration, such as getting projects agreed and progressing forward. However, it clearly can impact the ongoing relationship, leading to long-term trust issues and negatively influencing the dynamics in the rest of the team.

I believe we can get around conflict situations by building communication bridges. This means building a bridge with how you show up to the conversation, what you say and how you approach the interaction to find a step forward towards meeting each other.

What you will learn in this episode:

• The role of non-verbal communication when approaching the conversation
• Turning up your empathy radar
• Exploring their objections
• Understand and clarify their point of view
• Identify and agree the common goal
• Bringing an innovation mindset to build the bridge
• One small step forward

Resources:

• Are you thinking of setting up a podcast? Are you overwhelmed by where to start and what to do? Book a Podcast Kick-start session with me, a 45-minute individual meeting with me to get you going on your journey and answer your questions. To celebrate my recent podcast birthday I am offering this for the special price of £99 until 15th October. Contact me to book your Podcast Kick-start: https://culturecuppa.com/contact/
• Enter the competition: Enter the prize draw to win a free coaching session with me worth £200! To enter go to my podcast, subscribe, and if you have enjoyed today’s episode, leave me a review and share this episode, then contact me with the ‘enter podcast competition’! Until 1st October: [email protected]
• Listen to Ep.005 - The CQ Cultural Intelligence positive impact: https://culturecuppa.com/podcasts/the-cq-cultural-intelligence-positive-impact/
• Listen to Ep.008 - How to improve your Cultural Intelligence: https://culturecuppa.com/podcasts/how-to-improve-your-cultural-intelligence/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

How do you talk so people lean in?

Some of this is how you talk- the way you come across when you open your mouth and share your views and ideas.

The way you structure your thoughts so you speak articulately and persuasively.

How confident you sound about what you are saying.

This is how you elevate your leadership skills. This is how you influence others.

In today’s podcast episode I will share my 5 question framework to structure and share your ideas with the people that matter, so you articulate your views clearly and concisely.

We will explore how to engage and connect with the people listening while you’re speaking.

We’ll talk about your message- what you choose to say- and your delivery: how you choose to express yourself so you speak boldly and confidently.

Let’s help you talk boldly and confidently- become a global leader.

Today’s episode is part 2 a 3-part series on the run up to celebrating our #100 podcast about how to become a global leader. Look out for the next other episodes!

What you will learn in this episode:

• How to share your ideas clearly and concisely to influence others to take action
• How to engage and connect with others
• The message: what you choose to say to speak articulately
• Structure your ideas and views: the 5 question framework
• The delivery: how you choose to express yourself
• Your confident and bold mindset
• Adapt your communication style with cultural intelligence so people lean in
• How to create connection

If you want to talk so people lean in, I am hosting a brand new online training experience this September- Get promoted: Become a global leader.

Discover the 3 key steps you need to become a global leader in this FREE online training over 3 days.

It’s for talented, ambitious global managers who are committed to accelerating their next promotion to become a global leader to fulfil their potential, with no more waiting.

Join me 25th, 26th and 27th September, 12-1pm London time each day

You will learn the key steps you must activate to step up your leadership communication skills and get to your next promotion:

• Discover what’s stopping you from becoming a global leader today.
• Elevate your personal brand: show up and speak up with the power of you.
• Explore how to speak like a leader: become articulate and persuasive.
• Amplify your authority and leadership presence: hold attention, own the room and have impact.

No more waiting: let’s help you get recognised and become a global leader.

Get your free ticket here: https://culturecuppa.com/become-leader/

Resources:

• Listen to Ep.98, Share your unique value to get more visible: https://culturecuppa.com/podcasts/share-your-unique-value/
• Discover the 3 key steps you need to become a global leader in my FREE online training over 3 days: https://culturecuppa.com/become-leader/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com