Artificial intelligence and insurance, part 1: AI’s impact on the insurance value chain

09/25/23 • 34 min

Artificial intelligence has been the buzz term of 2023, evolving at a pace unimaginable when Milliman launched this podcast five years ago. For this 50th episode of Critical Point, we gathered a group of our AI experts to discuss how the technology is poised to reshape the insurance value chain, from hiring practices and actuarial modeling to customer service and communication.

You can read the episode transcript on our website.

09/25/23 • 34 min

Critical Point - Artificial intelligence and insurance, part 1: AI’s impact on the insurance value chain

Transcript

Announcer: This podcast is intended solely for educational purposes and presents information of a general nature. It is not intended to guide or determine any specific individual situation, and persons should consult qualified professionals before taking specific action. The views expressed in this podcast are those of the speakers and not those of Milliman.

Robert Eaton: Hello, and welcome to Critica

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