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Creative Counsel with Brittany Ratelle - Building a 7-figure fashion eCommerce brand in the Netflix hours with Cents of Style CEO Courtney Brown

Building a 7-figure fashion eCommerce brand in the Netflix hours with Cents of Style CEO Courtney Brown

11/08/22 • 60 min

Creative Counsel with Brittany Ratelle

Courtney Brown is the CEO and founder of Cents of Style and Be Fulfilled, two multimillion-dollar Utah-based eCommerce companies. Cents of Style aims to bring the latest in clothing and accessories in an accessible and affordable way while Be Fulfilled aims to help influencers develop, source, ship, and service their own product lines.

In this episode of Creative Counsel, Courtney shares her 15-year journey in building her companies from the ground up, including some giant pivots and bringing her husband into the businesses full-time. She also geeks out with me about how we’ve had a front-row seat to the changing shape of eCommerce, especially with brands grown through influencer and affiliate marketing. Courtney also shares how to create business boundaries, especially when working with friends, how to handle the inevitable curveballs that come with physical product, her best tips on hiring and managing team members, and how to approach the constant problem-solving that is part of the entrepreneurial journey.

In this episode:

  • what to do when what you're working hard but not making any money
  • why affiliate marketing is a win-win
  • how to work with your spouse in your business
  • hiring on skillset vs. mindset
  • what to do if you have problems with your physical product
  • should you source overseas if you're worried about copycats
  • what the "netflix" hours are and how you can be using them to your advantage
  • why not everyone will start or success in business
  • Courtney's favorite business books
  • what you should be doing to check in your vision every year

Courtney Brown's Quotes:

"If you're passionate about something, don't let that deter you.There will always be something standing in the way. There will always be a challenge. That's where the opportunity lies. If you can figure out how to solve the problem that others say is impossible. That's the largest opportunity if you can figure it out."

"If it were easy, everyone would do it. But your willingness to find solutions to the problems and move beyond them to shift, to change. And to keep going -- that is the number one predictor of success."

"Let's not forget the market is enormous. You don't need the whole pie. I don't want the whole pie. I just want a little piece of it. I want to create enough value that people see the value and want to participate in it. You can take up a little bit of the pie and live a very beautiful life and help and bless a lot of people."

Links:

Krazy Coupon Lady

Hip2Save

Essentialism by Greg McKeown

Good to Great by Jim Collins

The Four Agreements by Don Miguel Ruiz

Other podcast interviews with Courtney:

Fight Like a Mother: Raising Kids with Mental Illness

Dr. Julie Hanks: Healing Aspirational Shame

Nitty Gritty: Courtney and John Brown

Connect with Courtney

Courtney's Instagram

Cents of Style

Be Fulfilled

Contract Templates for eCommerce Companies:
  1. Website BUNDLE
2. Client Service Agreement
  1. Operating Agreement
  2. Independent Contractor Agreement
  3. Affiliate Agreement
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Courtney Brown is the CEO and founder of Cents of Style and Be Fulfilled, two multimillion-dollar Utah-based eCommerce companies. Cents of Style aims to bring the latest in clothing and accessories in an accessible and affordable way while Be Fulfilled aims to help influencers develop, source, ship, and service their own product lines.

In this episode of Creative Counsel, Courtney shares her 15-year journey in building her companies from the ground up, including some giant pivots and bringing her husband into the businesses full-time. She also geeks out with me about how we’ve had a front-row seat to the changing shape of eCommerce, especially with brands grown through influencer and affiliate marketing. Courtney also shares how to create business boundaries, especially when working with friends, how to handle the inevitable curveballs that come with physical product, her best tips on hiring and managing team members, and how to approach the constant problem-solving that is part of the entrepreneurial journey.

In this episode:

  • what to do when what you're working hard but not making any money
  • why affiliate marketing is a win-win
  • how to work with your spouse in your business
  • hiring on skillset vs. mindset
  • what to do if you have problems with your physical product
  • should you source overseas if you're worried about copycats
  • what the "netflix" hours are and how you can be using them to your advantage
  • why not everyone will start or success in business
  • Courtney's favorite business books
  • what you should be doing to check in your vision every year

Courtney Brown's Quotes:

"If you're passionate about something, don't let that deter you.There will always be something standing in the way. There will always be a challenge. That's where the opportunity lies. If you can figure out how to solve the problem that others say is impossible. That's the largest opportunity if you can figure it out."

"If it were easy, everyone would do it. But your willingness to find solutions to the problems and move beyond them to shift, to change. And to keep going -- that is the number one predictor of success."

"Let's not forget the market is enormous. You don't need the whole pie. I don't want the whole pie. I just want a little piece of it. I want to create enough value that people see the value and want to participate in it. You can take up a little bit of the pie and live a very beautiful life and help and bless a lot of people."

Links:

Krazy Coupon Lady

Hip2Save

Essentialism by Greg McKeown

Good to Great by Jim Collins

The Four Agreements by Don Miguel Ruiz

Other podcast interviews with Courtney:

Fight Like a Mother: Raising Kids with Mental Illness

Dr. Julie Hanks: Healing Aspirational Shame

Nitty Gritty: Courtney and John Brown

Connect with Courtney

Courtney's Instagram

Cents of Style

Be Fulfilled

Contract Templates for eCommerce Companies:
  1. Website BUNDLE
2. Client Service Agreement
  1. Operating Agreement
  2. Independent Contractor Agreement
  3. Affiliate Agreement

Previous Episode

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Worried about recession rumors? Want to get your online or creative business as resilient as it can be? Business attorney Brittany Ratelle guides you through the most important things you can change in your business to help set up business boundaries and protect your profits and peace.

In this episode:

what do you actually need in your website footer

what are the new privacy laws in 2023 and do they matter if you're a smaller website

what is negative option marketing and how can you avoid it

why did Vonage and ABC Mouse get into trouble with the FTC

what is the best practice for cancellation for a subscription business

what are the most important contracts for a service business

what should be in a good client service agreement

how old blog post photos could cost you money and how to fix them

are those copyright infringement scary letters real for real

what's a business prenup and do you need one

how you can create a real business boundary

Quotes:

"I don't believe in fearmongering. I do believe in preparation and I also believe in opportunity."

"The ability to self-confront and to be able to challenge yourself and to be able to work through these issues is a really important critical skill for a business partner."

Other Episodes

Episode 45: BUSINESS PARTNERSHIPS: 5 TIPS FOR A GOOD FOUNDER’S AGREEMENT

Contract Templates mentioned in this episode:

Website BUNDLE

Client Service Agreement

Operating Agreement

Independent Contractor Agreement

Giveaway/promotions bundle

Model Release

Brand Protection:

Interested in securing and protecting your own brand name? Chat with Brittany about whether you are ready for a federal trademark registration to protect your brand assets.

Ready to get your business legally legit?

Download my free legally legit workbook HERE and get access to my newsletter with tips and tricks for YOUR growing creative business.

Like to listen and learn?

Listen and subscribe to Creative Counsel on iTunes, Overcast, Stitcher, Spotify & iHeartRadio

Let's Connect

Interested in working with Brittany for one-on-one legal services? Sign up for a 15-min phone consult at brittanyratelle.com/services.

Want an attorney-drafted, industry-tested legal template for your business? Take a free quiz and find out exactly what you need for your creative business at creativecontracts.co.

Or, browse through my quick tips and tricks by connecting on Instagram.

Next Episode

undefined - How to start (and fix) your business partnerships with Sara Urquhart - 79

How to start (and fix) your business partnerships with Sara Urquhart - 79

Join me and seasoned entrepreneur Sara Urquhart as we share stories (good and bad) about business partnerships and give you the tips you need to make smart business partnership decisions. Sarah spells out the critical questions that you should ask yourself when you are deciding whether to go solo, bring on a partner, and how to navigate changing roles, expectations, and life events that can threaten successful business partnerships. If you are in a business partnership (or planning on being in one!) ESPECIALLY if you are going into business with friends, or family, don't miss this deep dive episode!

In this episode:

Why a lot of female founders think they "need" a business partner and how to overcome it

What you should look for in a good business partner

How to evaluate business partnership compatibility

How to use dynamic equity to make business partnerships more fair

How to structure more peaceful partnership check-ins

What intellectual property issues need to be addressed between business partners early in the "business marriage"

What's a "business prenup" and why do you need one

+++ more!

Links:

SaraU Productions

Sara's Instagram

Slicing Pie

E-Myth Revisited

Alt Summit

Shift Gathering

HELPFUL RESOURCES

Creative Counsel Episode 45 - Business Partnerships 101

Operating Agreement Template - the business "prenup"

Make sure you’re legally legit with my free legal workbook!

Do you have the contracts you need in place? Take a free quiz and find out exactly what you need for your business at creativecontracts.co.

Listen and subscribe to Creative Counsel on iTunes, Overcast, Stitcher, Spotify, and iHeartRadio.

Or browse through my quick tips and tricks by connecting on Instagram.

LET’S CONNECT

Interested in working together for one-on-one legal services? Book some time on my calendar!

*Not legal advice. No attorney-client relationship. For informational purposes only.*

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