Restaurant Executive George Tinsley Sr. asks: What’s left on your customer’s plate?
02/12/25 • 31 min
Ep. 217: After playing for the Kentucky Colonels in the ABA, George transitioned from professional basketball to business, learning from another Colonel – Founder of KFC Harlan Sanders.
Sanders’ attention to detail was unmatched. He didn’t just talk to customers—he observed them, analyzing what they left uneaten, what made them smile, and what didn’t meet their expectations. His commitment to understanding his customers was one of the key reasons KFC became a global powerhouse.
Our BONUS RESOURCE for this episode will help leaders in any industry understand their customers!
Do you want to write a book? In my new role as Publisher at Forbes Books and with the incredible resources and expertise of their team, we’re making it easier than ever to help YOU to tell your story. Send us a message here to get started: https://books.forbes.com/don/
Looking for a speaker for your next event? From more than 30 years of interviewing and studying the greatest winners of all time Don offers these live and virtual presentations built to inspire your team towards personal and professional greatness.
Special thanks to Ana Anzolin, Bradi Stewart, and Lilly Mae Stewart for making this episode possible.
Ep. 217: After playing for the Kentucky Colonels in the ABA, George transitioned from professional basketball to business, learning from another Colonel – Founder of KFC Harlan Sanders.
Sanders’ attention to detail was unmatched. He didn’t just talk to customers—he observed them, analyzing what they left uneaten, what made them smile, and what didn’t meet their expectations. His commitment to understanding his customers was one of the key reasons KFC became a global powerhouse.
Our BONUS RESOURCE for this episode will help leaders in any industry understand their customers!
Do you want to write a book? In my new role as Publisher at Forbes Books and with the incredible resources and expertise of their team, we’re making it easier than ever to help YOU to tell your story. Send us a message here to get started: https://books.forbes.com/don/
Looking for a speaker for your next event? From more than 30 years of interviewing and studying the greatest winners of all time Don offers these live and virtual presentations built to inspire your team towards personal and professional greatness.
Special thanks to Ana Anzolin, Bradi Stewart, and Lilly Mae Stewart for making this episode possible.
Previous Episode
GFI CEO Eric Olson asks: What if everything you've done prepared you for this moment?
Ep. 216: Instead of dwelling on the disappointment that his San Jose State Football career was cut short due to injury, this CEO chose to view his past experiences as preparation for his next chapter. He leaned into the discipline, teamwork, and mental toughness learned on the field to build one of the fastest-growing organizations in the financial services industry.
Our BONUS RESOURCE for this episode includes Don’s favorite quotes from today’s episode and a reflection question so you can apply today’s insights.
Do you want to write a book? In my new role as Publisher at Forbes Books and with the incredible resources and expertise of their team, we’re making it easier than ever to help YOU to tell your story. Send us a message here to get started: https://books.forbes.com/don/
Looking for a speaker for your next event? From more than 30 years of interviewing and studying the greatest winners of all time Don offers these live and virtual presentations built to inspire your team towards personal and professional greatness.
Special thanks to Ana Anzolin and Bradi Stewart for making this episode possible.
Next Episode
CEO Coaching International Founder Mark Moses: Are you asking yourself the right questions?
Ep. 218: This U.S. Squash National Champion and 12X IRONMAN teaches you how to “Think Big” in your business. You don’t necessarily have to write an 8,000lb elephant into a meeting like Mark did, but this episode will show you how to elevate your team’s vision, break down massive goals into achievable steps, and create a culture of execution that drives results.
Our BONUS RESOURCE for this episode includes Don’s favorite quotes from today’s episode and a reflection question so you can apply today’s insights.
Do you want to write a book? In my new role as Publisher at Forbes Books and with the incredible resources and expertise of their team, we’re making it easier than ever to help YOU to tell your story. Send us a message here to get started: https://books.forbes.com/don/
Looking for a speaker for your next event? From more than 30 years of interviewing and studying the greatest winners of all time Don offers these live and virtual presentations built to inspire your team towards personal and professional greatness.
Special thanks to Samantha Clark and Dave Calder for making this episode possible.
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