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Converge with Casey Newton - Maran Nelson scares us about AI

Maran Nelson scares us about AI

06/20/18 • 42 min

Converge with Casey Newton

Clara Labs cofounder and CEO Maran Nelson tells us there is real reason to be worried about AI — and not for the reasons that science fiction has trained us to expect. Clara’s approach to AI is innocuous to the point of being dull: it makes a virtual assistant that schedules meetings for people. (This week, it added a bunch of integrations designed to position it as a tool to aid in hiring.) But even seemingly simple tasks still routinely trip up AI. “The more difficult situations that we often interact with are, ‘Next Wednesday would be great — unless you can do in-person, in which case we’ll have to bump it a couple of weeks based on your preference. Happy to come to your offices.” Nelson sketches out her vision for a better kind of AI on Converge.

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Clara Labs cofounder and CEO Maran Nelson tells us there is real reason to be worried about AI — and not for the reasons that science fiction has trained us to expect. Clara’s approach to AI is innocuous to the point of being dull: it makes a virtual assistant that schedules meetings for people. (This week, it added a bunch of integrations designed to position it as a tool to aid in hiring.) But even seemingly simple tasks still routinely trip up AI. “The more difficult situations that we often interact with are, ‘Next Wednesday would be great — unless you can do in-person, in which case we’ll have to bump it a couple of weeks based on your preference. Happy to come to your offices.” Nelson sketches out her vision for a better kind of AI on Converge.

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undefined - Pocket's Nate Weiner saves our content

Pocket's Nate Weiner saves our content

Pocket founder and CEO Nate Weiner tells us why he sold his company to Mozilla — and how he’s working to build a better version of Facebook’s News Feed into the Firefox browser. By analyzing the articles and videos people save into Pocket, Weiner believes the company can show people the best of the web — in a personalized way — without building an all-knowing, Facebook-style profile of the user.

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undefined - Mike Maples Jr's midas touch

Mike Maples Jr's midas touch

It hasn’t even been four years since Amazon bought Twitch.tv, the live-streaming platform that has become the primary destination for broadcasting the playing of video games. Since then, the service has grown to 15 million daily users, with the average person watching 106 minutes per day. In hindsight, it’s no wonder that Amazon was willing to pay $1 billion to snap up Twitch — but for a long time, it was an open question whether anyone would buy it at all. Twitch began life as Justin.tv, a web-based live broadcasting platform. As venture capitalist Mike Maples Jr. of Floodgate Capital tells us on this week’s episode of Converge, it wasn’t always clear that Twitch would thrive. In fact, it was more or less stagnant before the company pivoted into games. “They were Justin.TV for five years before Justin.TV Games took off, and we realized that was the company,” Maples said. (In a nice Silicon Valley twist, Twitch has lately been embracing all sorts of non-gaming video, effectively pivoting back to Justin.tv’s original vision.) The only reason Twitch lived long enough to be sold to Amazon is that its creators were patient with it, Maples said — spending less money than they could, and continually experimenting to figure out which parts of their streaming service resonated the most broadly. “Where I give the Twitch founders a lot of credit is they survived five years to have that discovery,” Maples said. “And most startups would have spent too much money too soon, felt the pressure to grow super fast, and run out of money before the discovery ever happened.” Twitch is an unusually successful company. But social apps often succeed by accident, Maples says — and as one of Twitter’s first investors, he would know. “To me, these exponential outcomes happen when you have great founders with very specific and deep domain knowledge of some major new shift that’s even bigger than the company,” Maples said. “Twitter happened because everybody was getting connected, everything was getting mobile, and the web was kinda going through this new phase of not just being a place to go visit pages, but becoming a platform to connect people. And they just were right place, right time, right product.” Maples lays out his investing strategy on this episode of Converge, an interview game show where tech’s biggest personalities tell us about their wildest dreams. It’s a show that’s easy to win, but not impossible to lose — because, in the final round, I finally get a chance to play and score a few points of my own.

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