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Content Operations

Content Operations

Scriptorium - The Content Strategy Experts

Scriptoriums delivers industry-leading insights for global content operations.
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Top 10 Content Operations Episodes

Goodpods has curated a list of the 10 best Content Operations episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Content Operations for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Content Operations episode by adding your comments to the episode page.

In episode 152 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Stefan Gentz of Adobe discuss what knowledge content is, what impacts AI may have, and best... Read more »

The post Applications of AI for knowledge content with guest Stefan Gentz (podcast) appeared first on Scriptorium.

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In this episode, Alan Pringle, Gretyl Kinsey, and Allison Beatty discuss LearningDITA, a hub for training on the Darwin Information Typing Architecture (DITA). They dive into the story behind LearningDITA, explore our course topics, and share an exclusive coupon code for our podcast listeners.

Gretyl Kinsey: Over time that user base grew and grew. And now it boggles my mind that it got all the way up to 16,000 users. I never expected it to grow to that size.

Alan Pringle: Well, we didn’t really either, nor did our infrastructure. Because as of late 2024, things started to go a little sideways, and it became clear our tech stack was not going to be able to sustain more students. It was very creaky. The site wasn’t performing well. So we made a decision that we needed to take the site offline, and we did, to basically redo it on a new platform.

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Transcript:

Introduction with ambient background music

Christine Cuellar: From Scriptorium, this is Content Operations, a show that delivers industry-leading insights for global organizations.

Bill Swallow: In the end, you have a unified experience so that people aren’t relearning how to engage with your content in every context you produce it.

Sarah O’Keefe: Change is perceived as being risky, you have to convince me that making the change is less risky than not making the change.

Alan Pringle: And at some point, you are going to have tools, technology, and process that no longer support your needs, so if you think about that ahead of time, you’re going to be much better off.

End of introduction

Alan Pringle: Hey, everyone, I am Alan Pringle, and today I am here with Gretyl Kinsey and Allison Beatty. Say hello, you two.

Gretyl Kinsey: Hello.

Allison Beatty: Hello.

AP: We are together here today because we want to talk about LearningDITA, our e-learning site for the DITA specification because we have just moved it to a new platform. So we want to give you a little background on what went on with that decision. So first of all, Gretyl, you and I were at Scriptorium when we kicked off this site, and I just went back and looked at blog posts. We announced it via blog post I wrote in July of 2015. So we have had this site up and running for 10 years, which absolutely blows my mind.

GK: It blows my mind too. It’s hard to believe that it’s been that long because it does seem like it got launched pretty recently in my memory, but it has been through a lot of changes and so has the entire landscape of content creation as well. So yeah, it’s really cool that now we can look back and say it has been 10 years of LearningDITA being on the web.

AP: For those who may not be familiar with the site, give us a little summary of what it is.

GK: Sure. So LearningDITA is a training resource on DITA XML and it’s developed by Scriptorium, and it covers a lot of the main fundamentals of DITA. So we have some courses on basic authoring and publishing. We also have a couple of courses on reuse and one course on the DITA learning and training specialization. So you get a good overview of a lot of different areas of DITA XML. And all of the courses are self-guided e-learning. So you can go through and take them at your own pace. You can go back and take the courses again if you want a memory refresher. And they all come with a lot of examples and exercises. So you get a download of sample files that you can work your way through. There’s some of that practice that’s guided, and then there’s others that you do on your own. And then there are also assessments throughout each course that help you test your knowledge. So you get a really nice hands-on approach to LearningDITA. So that’s why we called the site that in the first place. And it really helps to get those basics, those fundamentals in place if you are coming at it as a beginner who is unfamiliar with DITA or maybe you have some familiarity, but you want to just reinforce what you know.

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Content Operations - The Scriptorium Content Ops Manifesto (podcast)
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10/11/21 • 17 min

In episode 104 of The Content Strategy Experts podcast, Elizabeth Patterson and Sarah O’Keefe discuss the Scriptorium Content Ops Manifesto. “The bigger your system is and the more content you... Read more »

The post The Scriptorium Content Ops Manifesto (podcast) appeared first on Scriptorium.

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In episode 162 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the benefits of single sourcing as part of your content strategy through the example of... Read more »

The post Brewing a better content strategy through single sourcing (podcast) appeared first on Scriptorium.

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In episode 151 of The Content Strategy Experts Podcast, Bill Swallow and podcast guest, Jack Molisani discuss how content careers have changed through the pandemic, layoffs, quiet quitting, and AI,... Read more »

The post Adapt to evolving content careers with guest Jack Molisani (podcast) appeared first on Scriptorium.

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In episode 139 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Keith Anderson dive into their experiences with structured content, DITA, and user content. “My definition of... Read more »

The post Unpacking structured content, DITA, and UX content with Keith Anderson appeared first on Scriptorium.

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Content Operations - Content operations for elearning content (podcast)
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07/31/23 • 26 min

In episode 149 of The Content Strategy Experts Podcast, Sarah O’Keefe and Christine Cuellar discuss the unique challenges, opportunities, and considerations of content operations with elearning content. “As an instructional... Read more »

The post Content operations for elearning content (podcast) appeared first on Scriptorium.

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Content Operations - The Content Strategy Experts podcast launch
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03/30/17 • 7 min

Content strategy, localization strategy...and pasta?

The post The Content Strategy Experts podcast launch appeared first on Scriptorium.

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In episode 146 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar talk about how teams adjust when content processes change, and how you can address the question, “Why... Read more »

The post “Why do I have to work differently?” (podcast, part 1) appeared first on Scriptorium.

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In episode 148 of The Content Strategy Experts Podcast, Anthony Olivier, founder and CEO of MadCap Software, and Sarah O’Keefe discuss the MadCap acquisition of IXIASOFT, what’s on the horizon... Read more »

The post Anthony Olivier unpacks the MadCap acquisition of IXIASOFT (podcast) appeared first on Scriptorium.

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FAQ

How many episodes does Content Operations have?

Content Operations currently has 186 episodes available.

What topics does Content Operations cover?

The podcast is about Podcasts and Business.

What is the most popular episode on Content Operations?

The episode title 'The importance of content governance (podcast)' is the most popular.

What is the average episode length on Content Operations?

The average episode length on Content Operations is 20 minutes.

How often are episodes of Content Operations released?

Episodes of Content Operations are typically released every 14 days.

When was the first episode of Content Operations?

The first episode of Content Operations was released on Mar 30, 2017.

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