Conflict Owner's Manual
Deborah Sword
Expert tips to help you use the conflict competencies you already have, so you can do conflict better.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.
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Top 10 Conflict Owner's Manual Episodes
Goodpods has curated a list of the 10 best Conflict Owner's Manual episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Conflict Owner's Manual for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Conflict Owner's Manual episode by adding your comments to the episode page.
54 What's on your conflict mental map?
Conflict Owner's Manual
04/09/25 • 4 min
Everyone has a mental map of what conflict does or should look like, how it unfolds, and your ideal ending. Not everything on your conflict mental map is conflict competent. What may be on your conflict mental map as one of your strategies may not optimally belong there. Deborah discusses 'deflection' as one strategy that you might want to delete from your conflict mental map.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
47 Train your brain for conflict competence
Conflict Owner's Manual
03/16/25 • 9 min
Your brain uses your senses to collect data, interpret the information, make a risk assessment, and report to you at the speed of thought. Your brain predicts what is happening, and what might happen, so that you can react. For your reaction to be conflict competent, start with observing your brain do this in real time.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
41 How to be conflict competent when provoked
Conflict Owner's Manual
02/23/25 • 13 min
There are many common statements that trigger conflict. We give strategies for how you can respond when someone pushes your buttons.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
40 Are any ghosts haunting your conflict?
Conflict Owner's Manual
02/20/25 • 4 min
If someone is trying to insert themselves into your conflict, they're like a conflict ghost. They aren't parties to the conflict, but they want to influence it anyway. Here are suggestions for conflict competent strategies to exorcise the ghost who wants to tell you how to run your conflict.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
39 Why you might be reluctant to apologize
Conflict Owner's Manual
02/16/25 • 6 min
Is there a downside to apologizing? What if your apology isn't accepted? We discuss the conflict competence you gain when you take a chance to offer an apology.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
38 What's more effective than calling out someone you disagree with?
Conflict Owner's Manual
02/13/25 • 5 min
It's fast and easy to call out someone for an opinion or action, but is it effective? There are more conflict competent and effective steps than calling out. Deborah recommends Dr. Loretta Ross's new book, Calling In: how to start making change with those you'd rather cancel.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
37 What if you are given an "either this or that" forced choice?
Conflict Owner's Manual
02/09/25 • 9 min
Sometimes only two options exist, and neither is ideal. Sometimes, you can expand your choices. If you want better options, can you make the options better? We discuss how.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
36 How do gossip and conflict relate to each other?
Conflict Owner's Manual
02/06/25 • 5 min
Gossip may never interact with conflict, or it may cause it conflict and conflict may cause gossip. What are conflict competent responses when conflict and gossip interact in a feedback loop?
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
35 What are the goals of a Conflict Owner's Manual?
Conflict Owner's Manual
02/02/25 • 8 min
A listener asks about Conflict Owner's Manual goals, and we answer with goals, definitions, examples, personal stories and more about conflict competencies that enhance relationships.
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
46 How to decide whether to engage in, ignore or avoid conflict
Conflict Owner's Manual
03/13/25 • 5 min
Your values and many other factors influence your decision to engage with conflict, how you engage, or if you won't engage. You have more choices than you know. In making your decisions, ask yourself, How Is This About Me (H.I.T.A.M.) and Why Am I Talking (W.A.I.T.).
Send us a text. We love hearing from you.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.
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FAQ
How many episodes does Conflict Owner's Manual have?
Conflict Owner's Manual currently has 53 episodes available.
What topics does Conflict Owner's Manual cover?
The podcast is about Management, Leadership, How To, Conflict, Podcasts, Education, Relationships, Business and Communication.
What is the most popular episode on Conflict Owner's Manual?
The episode title '40 Are any ghosts haunting your conflict?' is the most popular.
What is the average episode length on Conflict Owner's Manual?
The average episode length on Conflict Owner's Manual is 6 minutes.
How often are episodes of Conflict Owner's Manual released?
Episodes of Conflict Owner's Manual are typically released every 3 days, 12 hours.
When was the first episode of Conflict Owner's Manual?
The first episode of Conflict Owner's Manual was released on Oct 13, 2024.
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