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Confessions of a Higher Ed CMO — with Jaime Hunt - Ep. 67: Building a Better Experience for International Students

Ep. 67: Building a Better Experience for International Students

Confessions of a Higher Ed CMO — with Jaime Hunt

12/06/24 • 50 min

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Host Jaime Hunt speaks with Shaun Carver, the Executive Director and Chief Executive Officer of the International House at the University of California, Berkeley, about the challenges, opportunities, and strategies for better supporting international students in higher education. The discussion sheds light on the cultural and economic benefits international students bring, the need to foster inclusivity and free speech, and how universities can adapt to societal and political changes to create a more welcoming environment.

Key Takeaways

  • International students enrich learning environments: They bring unique perspectives that foster cultural understanding and prepare students for a globalized workforce.
  • Political rhetoric impacts enrollment: Even without formal policy changes, unwelcoming political climates can deter international students from applying.
  • Free speech and inclusivity matter: Universities should ensure students feel safe expressing differing viewpoints and engaging in civil discourse.
  • Diverse support systems are essential: Institutions must focus on cultural exposure, community-building, and access to essential services for international students.
  • A growth mindset fosters innovation: Encouraging students to step outside their comfort zones promotes intellectual curiosity and global leadership skills.

Why Are International Students Important to Higher Education?

International students bring a wealth of diversity to higher education, enriching campus communities with their perspectives, experiences, and cultural backgrounds. Shaun Carver emphasizes their vital role in fostering a global learning environment that prepares students for interconnected, multicultural workplaces.

Beyond academics, international students significantly contribute to local economies. From tuition payments to housing and daily living expenses, their economic impact extends beyond campus boundaries. Shaun also highlights how many international students go on to lead innovative startups and global companies, particularly in Silicon Valley, underscoring the long-term benefits of their presence in the U.S.

Despite these benefits, political rhetoric and visa uncertainties can deter international students, forcing institutions to miss out on their transformative contributions. Universities must address these concerns proactively to remain competitive on the global stage.

How Can Universities Create Welcoming Environments?

Creating an inclusive and supportive environment for international students requires deliberate effort. Shaun outlines three key strategies:

1. Cultivating Free Speech

Universities should encourage environments where all students feel comfortable expressing their viewpoints. At the International House at the University of California, Berkeley, 80% of residents feel free to share minority views without fear of judgment, serving as a model for fostering civil discourse on campus.

2. Building Community

Programs like the International House’s weekly diversity and coffee hour allow students to share their cultures through food, music, and storytelling. These events not only build a sense of belonging but also foster cross-cultural understanding among students from different backgrounds.

3. Providing Practical Support

While universities may not handle visa or employment processes directly, they can offer workshops, mentorship programs, and community events to help international students navigate their new environment. Ensuring that students feel supported in both practical and personal aspects is key to their success.

What Challenges Do International Students Face?

International students often face unique obstacles, including navigating visa regulations, overcoming cultural barriers, and coping with homesickness. Shaun recounts stories of students who, despite immense financial and emotional pressures, strive to succeed in the U.S. education system.

For many, even basic needs like food can become a challenge. Shaun shares how implementing inclusive dining options at the International House, like dishes from various global cuisines, helps students feel more at home. These small yet impactful gestures can make a significant difference in a student’s overall experience.

Additionally, divisive campus climates can make international students feel unwelcome. Institutions must work to ensure their campuses are places where students of all backgrounds feel safe, valued, and supported.

What Can Universities Learn from the International House?

For over a century, the International House has been a leader in creating inclusive, multicul...

12/06/24 • 50 min

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