Community IT Innovators Nonprofit Technology Topics

Part 2: In this free webinar, learn to get everyone in your organization on the same page about the importance of strategic IT budgeting. Watch your nonprofit thrive after learning how to properly budget for IT, integrate these budgeting decisions at all levels of management, and take to heart how important these strategic decisions are. Better connect with the communities you hope to serve as you learn to tackle data in-take, risk analysis, and user experience.

Community IT Innovators was pleased to partner with Nonprofit Learning Lab to present this webinar on IT budgeting strategies.

As with all our webinars, this presentation is appropriate for an audience of varied IT experience.

Community IT and Nonprofit Learning Lab are proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.
Presenter:
CEO Johan Hammerstrom has always been interested in using technology as a force for good that can improve our world. In college, he pursued this interest through science, first studying Chemistry, Physics and Biology at Stanford University, graduating with Honors with a BS in Chemistry. He then studied Biophysics at Johns Hopkins University and received a Masters Degree.

The time spent in Baltimore convinced Johan that there were more pressing and immediate problems that technology could and should be used to address. He pursued a career in Information Technology, with the express goal of improving our communities and our world. He started at Community IT in 1999 as a Network Administrator. Since that time, Johan has been a Network Engineer, a Team Lead, the Director of Services, Vice President of Services, Chief Operating Officer, and beginning July 2015 President and CEO. Working directly with over 200 nonprofit organizations, to help them plan around and use technology to accomplish their missions, has been one of the most positive and rewarding experiences of his life.

Johan enjoys talking with webinar attendees about all aspects of nonprofit technology. He really enjoyed answering questions and sharing strategic nonprofit IT budget tips during this presentation.

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Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Need enterprise-level support for an Apple environment?
Need to support some Apple devices in a Windows environment?
Learn answers to your questions on Mac support for nonprofits!

In part 2 of this webinar podcast, Community IT CTO Matt Eshleman and Galen Wenger, Director of Technology Solutions, address your options when supporting Apple products at your nonprofit. Community IT has a lot of experience supporting Macs, both all-Mac managed support and supporting those staff members who can’t do without their Mac for work, even in an office full of Windows users.

But supporting these scenarios can be complicated! And it can be hard to find an MSP who can manage your Macs. Learn from your peers as part 2 of this recorded webinar takes a trip out of Microsoft and Windows and into the world of Apples.

Community IT supports over 600 Macs among our clients; about 10% of our clients have some Mac support or all-Mac support. We’ve gained a lot of experience over the years in the slightly different approach necessary with Mac environments at the enterprise or individual level.

As with all our presentations, this webinar on Mac support for nonprofits is appropriate for an audience of varied IT experience.

Community IT is proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.
Find pt 1 in your podcast feed if you subscribe!

Presenters:

As the Chief Technology Officer at Community IT and our resident cybersecurity expert, Matthew Eshleman is responsible for shaping Community IT’s strategy around the technology platforms used by organizations to be secure and productive. With a deep background in network infrastructure, he fundamentally understands how technology works and interoperates both in the office and in the cloud.

Matt holds dual degrees in Computer Science and Computer Information Systems at Eastern Mennonite University, and an MBA from the Carey School of Business at Johns Hopkins University.

Matt is a frequent speaker at NTEN events and has presented at the Inside NGO conference, Non-Profit Risk Management Summit and Credit Builders Alliance Symposium. He is also the session designer and trainer for TechSoup’s Digital Security course. He had fun interviewing Galen in this webinar about Mac support for nonprofits and discussing the many options and scenarios with you.

Galen Wenger is the Director of Technology Solutions at Community IT specializing in Windows Server administration, workstation lifecycle management, and Google Apps. He joined Community IT in April 2009 after two years of providing technical support in a university setting. Galen has a B.A. in Philosophy and Theology from Eastern Mennonite University. He is a Microsoft Certified IT Professional: Enterprise Administrator and Google Apps Certified Deployment Specialist. Galen lives in Lancaster, PA, where he co-leads an organization encouraging community engagement and spends his free time writing.

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Community IT was pleased to partner with Peter Mirus and David Deal at Build to present a webinar on technology leadership best practices.
Technology leaders at nonprofit organizations come in all sorts and job descriptions, according to the resources and the needs of the organizations they serve. Some organizations have a CIO, others an IT Director, and sometimes a Finance, Operations, Administrative, or Programs executive or manager takes on the technology leadership role. But what do nonprofits need from their tech leaders?

Our colleagues at Build Consulting believe there are a few indispensable qualities or capabilities that all tech leaders should have, regardless of what they otherwise do.

Many of these tips you can put in place quickly and begin to use immediately.
There was a 15 minute Q&A following the webinar, addressing specific questions and challenges of participants. As with all our webinars, this presentation is appropriate for an audience of varied IT experience.

Presenters:
Peter Mirus co-founded Build Consulting in 2015, following over 15 years of nonprofit consulting experience in the areas of technology, branding, marketing, and development. His work for Build’s clients has a broad focus spanning many operational areas, including fundraising, program monitoring and evaluation, accounting, and impact reporting/analysis.
He presented our recent webinars on creating a technology roadmap, improving data quality and creating an information strategy for your nonprofit, and has been a speaker on nonprofits and technology at Good Tech Fest and NTC.

David Deal co-founded Build Consulting in 2015, building on over 20 years of deep experience in the nonprofit technology sector. His work with nonprofits includes fundraising, program and case management, human resources, accounting, and much more.

He writes frequently on software selection, CRM management, and the role of Salesforce in the nonprofit sector. He is a frequent speaker and author on technology issues and nonprofit leadership.

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

Learn how to enroll in Multi-Factor Authentication (MFA) - use something you know (your password) (but someone else might find it out) AND something you have (like an app on your smart phone that the hackers don't have). This second step to verify the user of the password is legit is a powerful and free tool that many organizations are requiring for staff. If you are confused on how to set it up, here is a simple walk through for the Microsoft Authenticator required at Community IT nonprofit clients.
You can avoid paying for a breach later by initiating every cybersecurity option you have now. MFA is a very powerful tool and free. It just takes a minute to set it up. And now that you know multi-factor authentication MFA is important for your nonprofits, you also know how to enroll in multi-factor authentication MFA!
This video walks through the Microsoft Authenticator, but there are many options out there.
At Community IT Innovators, we’ve found that many nonprofit organizations deal with more cybersecurity risks than they should have to. As a result, cyber damages are all too common. Whether at a third party vendor or a phishing or ransomware attack on your own organization, you need to be prepared for cybersecurity risks and understand your work and personal security options.
Our process is different. Our techs are nonprofit cybersecurity experts. We constantly research and evaluate new technology solutions to ensure that you get cutting-edge solutions that are tailored to keep your organization secure. We published our Nonprofit Cybersecurity: a Guide for 2020 to help our community understand the issues. And we ensure you get the highest value possible by bringing 20 years of expertise in exclusively serving nonprofits to bear in your environment.
We regularly present webinars at Community IT about cybersecurity issues. And you can contact Matt Eshleman, our CTO and nonprofit cybersecurity expert, for an assessment.

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.

What do you need to do now to track your inventory? Why do you need to track inventory - and why isn't there a killer app for that yet?

A significant number of clients come to Community IT without any inventory tracking at all. Besides being a financial risk this is a clear security risk - especially if you have no system in place to off-board staff who leave your nonprofit but keep their laptop and access to private files and business subscriptions.

Why is it so hard to track inventory if you are a smaller organization (under 100 staff)? Listen to CEO Johan Hammerstrom share the three categories of inventory you need to track, and where that information probably lives at your nonprofit. With a little prioritization now, you can ensure your organization is protected from bad actors and can account for all your laptops. Johan shares these IT inventory tips to help our community avoid headaches and security risks.
Some Key IT Inventory Tips:

There is no perfect software or app to track inventory for smaller organizations. You will have to track it yourself, it cannot easily be delegated and philosophically probably shouldn’t be outsourced. A spreadsheet can work for smaller organizations.

Three categories of inventory you need to track:

• Equipment as an asset that the organization has purchased. Need to track it as part of financial accounting. Usually tracked by finance team.
• Who has that equipment been assigned to? Which laptop went to which staff member? This can also be tracked by the finance or HR team, or the IT team.
• Who is logged in to that computer? Who is the end user and which apps and licenses are they using (that the organization is paying for). Where is it located, how is it logged into the internet, who is the last person to log in to it? Your IT team will be able to track this.

You should cross reference these three categories and reconcile them periodically.

You need a standard process for off-boarding staff and recovering equipment from them/deactivating their subscriptions and access.

Managing subscriptions is a related issue, and is equally important for your nonprofit to track, both for financial reasons (paying for subscriptions that are not being used, or paying for individual subscriptions when an enterprise subscription would be easier/cheaper/have more features) and for cybersecurity reasons.

_______________________________
Start a conversation :)

• Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/
• email Carolyn at [email protected]
• on LinkedIn

Thanks for listening.