3 Reasons Why Community Managers Are Essential to Your Online Business

The most important role in your business is a community manager because they represent your company, build relationships with your community, and have a direct impact on your retention and your profits.

If you haven’t been thinking about the role of a community manager like this, listen to this episode to learn the 3 big reasons it is important and its weight inside your programs!

Key Takeaways:

What is the work of a community manager (00:00)

The most important role inside your company (01:16)

The 3 Rs of a community manager (02:05)

Maintain those valuable customer relationships (03:35)

Community manager has a direct impact on your retention rates (05:22)

Additional Resources:

(Free Download) 77+ Ideas for Building a Stronger Community: https://bit.ly/connection_ideas

Join the waitlist for my course (coming 2022): https://www.shanalynn.com/course

Get in touch: https://www.shanalynn.com/connect

Follow me on IG: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast so you never miss an episode!