Coleman Associates Innovation Podcast

Are you drowning in seemingly useless data?

Every aspect of a health center’s operations can be tracked using data, but it is the health centers that utilize data to problem-solve and innovate that are the most successful. Not only does this podcast discuss the ways data can be tracked and what should be tracked, but also methods to apply data to innovation to avoid its collection being “busy work.”

Data expert and former Coleman Associate Carlos Avina, joins us in this podcast to discuss the ways health centers can utilize data creatively. In our order for data to be used to its potential, you must develop it, understand it, and tie it back to a purpose. This process begins by identifying goals and data metrics that relate to those goals which provide the opportunity to assess yourself against industry standards.

According to Avina, this process of data utilization can help an organization identify problems, create solutions to pre-existing problems, and be predictive of patterns within the organization. Through healthcare and other examples, Avina will navigate you through starting the big data conversation within your organization to ways to fully utilize data.

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Book References:
The Five Dysfunctions of a Team: A Leadership Fable
Big Data: A Revolution That Will Transform How We Live, Work, and Think

Guests:
Carlos Aviña

Host:
Ryan Jury

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This weekend we recorded a special episode in relation to the current events. We are going to explore how habits can diminish our ability to combat COVID19 in the healthcare setting. We interview Mellisa Stratman and explore some strategies around communication, scheduling, decision making, and coaching. We hope you enjoy it, and please be safe out there.
Synopsis: We are in unprecedented territory with COVID-19, and it is crucial to remain innovative in our ability to combat it in the healthcare setting. This podcast offers insight into how our habits can help or diminish our ability to do this. Through discussing strategies around communication, scheduling decision-making, and coaching, we want you to be better equipped to combat COVID-19 in a healthcare setting.

When communicating, make it a habit to relay to people what is in it for them, and connect the communication directly to the person. Joining behaviors and outcomes can alter people’s perception of communication and will help interest them in hearing what message follows. Additionally, your discussions must make people feel supported and acknowledged. Lastly, always make a habit of communicating clearly.

After communication, this podcast evaluations scheduling decisions. Does your patient need to come in for their follow-up, or can their needs be met through a virtual visit? The habit is meeting face to face, but by making this decision with patients, we can change that habit and prioritize in-person access for groups that need it most.

Lastly, this podcast offers insight on how to coach to be successful. With the vast amount of change happening right now, staff must be coached through these changes. Once you decide to do a new process, communicate well, guide your team through the transition by leading through example, and giving feedback to ensure improvement and success

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Guests:
Melissa Stratman
Host:
Ryan Jury

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In the old days, everything was on the doctor, and in those days, it was mostly physicians. Doctors did house calls, in-office care, hospital care, and everything else.
Those doctors would probably look at today's healthcare system with awe and amazement and a decent amount of head-spinning. That's because our understanding of the human brain and body and our focus on prevention has expanded greatly. There is now so much more to do for any given patient that it's nearly impossible for one person to take care of it alone. Any healthcare worker knows this just by looking at their overflowing inbox.
The obvious solution to this conundrum is team-based care. But, the term team-based care is thrown around so flippantly in healthcare that it has lost much of its meaning. Building strong patient care teams is a critical step in preparing for the future of healthcare, decreasing burnout, and improving patient outcomes.
The Sheep and Shepherd Model turns the hierarchy intrinsic to healthcare on its head and systematizes the team-based care concept. But if it were that easy....everyone would already be doing it.
Listen to Eunice and Gabe discuss how to make the Sheep and Shepherd model work and how each team member can do their part to make team-based care successful.
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Host:
Adrienne Mann
Guests:
Eunice Simon
Gabriel Del Muro

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Get ready to zig-a-zig-ah your way through an electrifying episode as we delve into the captivating world of the Spice Girls—the redesign team from an FQHC in Iowa!
Using their collective talents, this fierce team set out to tackle some of the biggest challenges in healthcare. They dramatically improved cycle time, conquered the notorious no-show rate, and turbocharged productivity to unprecedented levels!
But that's not all. Armed with data-driven evidence, these audacious Spice Girls proved that their new patient care model was not just a fever dream. They demonstrated, beyond a doubt, that they could afford more staff to amplify their impact and cater to their growing community's needs.
Join us as we uncover the secrets behind their success and learn how you, too, can channel your inner Spice Girl to make a difference in your own field. Whether you're a healthcare professional, a data enthusiast, or simply a fan of catchy tunes, this podcast episode is bound to leave you wanting more!
So, grab your favorite platform shoes, put on your best Girl Power attitude, and tune in to this exhilarating episode to spice up your life—healthcare style!
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Host:
Adrienne Mann
Guests:
Azenet Krukow
Erin Hernandez
Lisa Ray

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Welcome to a thought-provoking episode of the Coleman Associates Innovation Podcast! Today, we're honored to have Evonnia Woods, a distinguished advocate from Reproaction in Columbia, Missouri, grace our virtual studio. Prepare for an enlightening conversation as we delve deep into the realm of Black Maternal and Infant Health, exploring the pressing issue through a data-driven lens.
In this episode, we'll confront the stark reality of health disparities faced by black women and infants. Armed with compelling statistics and real-world anecdotes, Evonnia expertly unpacks the multifaceted challenges that contribute to these disparities. We'll explore the systemic factors at play, unmasking the biases and barriers that hinder access to quality care for black communities.
This episode isn't just about highlighting disparities; it's about empowering our listeners with tangible solutions. Drawing from her wealth of expertise, Evonnia illuminates strategies and best practices that can help reduce barriers to care and improve outcomes. With a focus on providing high-quality, equitable healthcare, we'll explore innovative approaches and community-based initiatives that have shown promise in bridging the gaps and decreasing health disparities.
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Host:
Adrienne Mann
Guests:
Evonnia Woods
Show Notes:

• Adrienne used the word Terramazing which is borrowed from several of Cy Wakeman's videos that have since been taken off of YouTube at publishing.
• Regarding the CPS removal of a black baby: Adams, C. (2023, April 14). Protesters demand return of Black couple's baby taken by Texas authorities after home birth. NBC News. Retrieved July 4, 2023, from https://www.nbcnews.com/news/nbcblk/protesters-demand-return-home-birthed-baby-taken-texas-authorities-rcna79532
• Data: Centers for Disease Control. (2022, September 19). Pregnancy-Related Deaths: Data from Maternal Mortality Review Committees in 36 US States, 2017–2019 | CDC. Centers for Disease Control and Prevention. Retrieved July 4, 2023, from https://www.cdc.gov/reproductivehealth/maternal-mortality/erase-mm/data-mmrc.html
• Folks with appendixes on the left side: Cleveland Clinic. (2022, July 18). Situs Inversus: Causes & Outlook. Cleveland Clinic. Retrieved July 4, 2023, from https://my.clevelandclinic.org/health/diseases/23486-situs-inversus
• More Data: Kaiser Family Foundation. (2022, November 1). Racial Disparities in Maternal and Infant Health: Current Status and Efforts to Address Them. Kaiser Family Foundation. Retrieved July 4, 2023, from https:

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