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Cohesion - Why Control is for Amateurs with Rachel Happe, Founder of Engaged Organizations

Why Control is for Amateurs with Rachel Happe, Founder of Engaged Organizations

Explicit content warning

09/03/24 • 49 min

Cohesion

This episode features an interview with Rachel Happe, Founder and Digital Workplace, Organization, and Community Strategist at Engaged Organizations. She started Engaged Organizations to focus on helping organizations adapt to new technologies and accelerate knowledge supply chains while improving trust, transparency, and agility. She is a sought after speaker and expert on the impact of technology on engagement, relationships, and culture and has keynoted at several digital workplace conferences.

In this episode, Shawn and Rachel discuss treating employees as assets rather than machines, rewarding human contributions, and valuing emotional and social aspects in the workplace.

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“We still have this mechanistic system and the human system, and we're still treating humans like machines. I wrote a post a while back, because I was getting really annoyed reading about how AI could help employees. It was all like, ‘It can do these 10 tasks for you.’ And I'm like, ‘If that's all we are, we should go home.’ It's the mindset of what we think employees or people's value is. The example I use in presentations is diamonds. Why are diamonds valuable? They're rocks. De Beers made them mean something. You know who can't make something mean something to somebody else? AI. The value of people is activating other people. And value is meaning.” – Rachel Happe

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Episode Timestamps:

*(02:20): Getting to know Rachel

*(10:27): Rachel’s career background

*(15:42): Employees are not machines

*(21:50): How to calculate the value of community

*(32:21): The role of AI in community

*(42:39): The current and future state of valuing humans

-------------------

Links:

Connect with Rachel on LinkedIn

Learn more about Engaged Organizations

Email Rachel

Read Ed Zitron’s They’re Looting The Internet

Connect with Shawn on LinkedIn

Cohesion Podcast

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This episode features an interview with Rachel Happe, Founder and Digital Workplace, Organization, and Community Strategist at Engaged Organizations. She started Engaged Organizations to focus on helping organizations adapt to new technologies and accelerate knowledge supply chains while improving trust, transparency, and agility. She is a sought after speaker and expert on the impact of technology on engagement, relationships, and culture and has keynoted at several digital workplace conferences.

In this episode, Shawn and Rachel discuss treating employees as assets rather than machines, rewarding human contributions, and valuing emotional and social aspects in the workplace.

-------------------

“We still have this mechanistic system and the human system, and we're still treating humans like machines. I wrote a post a while back, because I was getting really annoyed reading about how AI could help employees. It was all like, ‘It can do these 10 tasks for you.’ And I'm like, ‘If that's all we are, we should go home.’ It's the mindset of what we think employees or people's value is. The example I use in presentations is diamonds. Why are diamonds valuable? They're rocks. De Beers made them mean something. You know who can't make something mean something to somebody else? AI. The value of people is activating other people. And value is meaning.” – Rachel Happe

-------------------

Episode Timestamps:

*(02:20): Getting to know Rachel

*(10:27): Rachel’s career background

*(15:42): Employees are not machines

*(21:50): How to calculate the value of community

*(32:21): The role of AI in community

*(42:39): The current and future state of valuing humans

-------------------

Links:

Connect with Rachel on LinkedIn

Learn more about Engaged Organizations

Email Rachel

Read Ed Zitron’s They’re Looting The Internet

Connect with Shawn on LinkedIn

Cohesion Podcast

Previous Episode

undefined - Unleashing Employee Superpowers and Leader Authenticity with Sandy Gould, Chief People Officer at Pinwheel

Unleashing Employee Superpowers and Leader Authenticity with Sandy Gould, Chief People Officer at Pinwheel

This episode features an interview with Sandy Gould, Chief People Officer at Pinwheel. Sandy has nearly three decades of experience in human resources and talent acquisition. He has worked for companies like Disney and Yahoo where he led recruitment and diversity efforts. Sandy’s mission in life is to help people unleash their super powers and lead with authenticity.

In this episode, Shawn sits down with Sandy to discuss strategies for building company culture, insights into building trust and fostering psychological safety, and injecting humanity into HR.

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“There is one mission for HR, and I can state it in three words. Amplify everything human. That's our job. If it's helping the CEO understand and have empathy with their employees, if it's helping the employees decode the CEO and executives, yes, we should do that. Helping to amplify and enhance your relationship skills, your communication skills, your connection, your problem solving, anything. How you think, training, learning, resources, strategy, you name it, we should be amplifying every part of it that's human. But, we are not there to be a substitute. There is no substitute for direct relationships and direct communication and direct feedback.” – Sandy Gould

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Episode Timestamps:

*(02:32): Getting to know Sandy

*(09:02): Building company culture

*(14:41): Sandy’s take on superpowers

*(26:55): Creating trust and authenticity

*(34:10): The challenges of authenticity

*(47:23): How to scale authenticity in an organization

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Links:

Connect with Sandy on LinkedIn

Connect with Shawn on LinkedIn

Cohesion Podcast

Next Episode

undefined - Shifting Paradigms: How Trust Transforms Teams and Leadership with Stephen M.R. Covey, Author of The Speed of Trust

Shifting Paradigms: How Trust Transforms Teams and Leadership with Stephen M.R. Covey, Author of The Speed of Trust

This episode features an interview with Stephen M.R. Covey, author of The Speed of Trust and Co-founder of FranklinCovey’s Global Trust Practice. He is a sought-after international speaker, who has taught trust and leadership to business, government, military, education, healthcare, and NGO entities. As the former President and CEO of the Covey Leadership Center, Stephen increased shareholder value by 67 times and grew the company to become the largest leadership development firm in the world.

In this episode, Shawn sits down with Stephen to discuss the foundational concepts of trust and leadership, practical strategies for enabling authenticity, and the importance of having a growth mindset.

Hear more from Stephen when he participates in the World Business Forum this October!

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“The style of leadership that maybe has taken us to where we are today in a different world, is not going to be where we need to go tomorrow in a new world of remote work and hybrid work and intentionally flexible work with younger generations. Gen Z have a completely different expectation of how they want to be engaged and led. With work becoming far more collaborative and interdependent and with technology changing, disrupting everything with AI, with all these things happening, we need a new way to lead in a new world of work. Maybe command and control got us to where we are today, but trust and inspire is what's going to take us to where we need to go tomorrow.” – Stephen M.R. Covey

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Episode Timestamps:

*(03:32): Getting to know Stephen

*(13:14): The reciprocity of trust

*(26:37): Building stewardship agreements

*(31:22): Trust and inspire vs. command and control

*(41:49): Authenticity and vulnerability in leadership

*(54:06): The need for a growth mindset

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Links:

Learn more about FranklinCovey’s Global Trust Practice

Connect with Stephen on LinkedIn

Follow Stephen on X

Follow Stephen on Instagram

Connect with Shawn on LinkedIn

Cohesion Podcast

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