
Evolving HR Practices in the Age of AI with Josh Bersin, Founder & CEO of The Josh Bersin Company
03/19/24 • 44 min
This episode features an interview with Josh Bersin, Founder and CEO of The Josh Bersin Company. Josh is an analyst, author, educator, and thought leader focusing on the global talent market and the challenges and trends impacting business workforces. He studies the world of work, HR and leadership practices, and is often cited as one of the leading HR and workplace industry analysts in the world.
In this episode, Shawn and Josh discuss the post-industrial workforce, building dynamic organizations, and creating superpowered HR through AI.
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“AI is not magic. It's not going to do everything perfectly out of the box. Just like every other technology we've ever implemented, we're going to have to take care of it. We're going to have to make sure it has good data, we're going to have to train it, we're going to have to optimize it. I think the big thing is this is a high-powered, highly capable technology that needs your help. You need to tune it. You need to have IT involved. You need to look at data management, data security.” – Josh Bersin
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Episode Timestamps:
*(02:26): Josh answers rapid fire questions
*(05:31): Josh explains The Josh Bersin Company
*(08:56): Josh explains the Post-Industrial workforce
*(15:24): The importance of employee activation
*(23:43): Creating dynamic organizations
*(32:27): The role of AI in revolutionizing HR
*(38:23): Pitfalls of AI
-------------------
Links:
Learn more about The Josh Bersin Company
Learn more about The Josh Bersin Academy
Learn more about Irresistible Conference
Learn more about Dynamic Organizations
This episode features an interview with Josh Bersin, Founder and CEO of The Josh Bersin Company. Josh is an analyst, author, educator, and thought leader focusing on the global talent market and the challenges and trends impacting business workforces. He studies the world of work, HR and leadership practices, and is often cited as one of the leading HR and workplace industry analysts in the world.
In this episode, Shawn and Josh discuss the post-industrial workforce, building dynamic organizations, and creating superpowered HR through AI.
-------------------
“AI is not magic. It's not going to do everything perfectly out of the box. Just like every other technology we've ever implemented, we're going to have to take care of it. We're going to have to make sure it has good data, we're going to have to train it, we're going to have to optimize it. I think the big thing is this is a high-powered, highly capable technology that needs your help. You need to tune it. You need to have IT involved. You need to look at data management, data security.” – Josh Bersin
-------------------
Episode Timestamps:
*(02:26): Josh answers rapid fire questions
*(05:31): Josh explains The Josh Bersin Company
*(08:56): Josh explains the Post-Industrial workforce
*(15:24): The importance of employee activation
*(23:43): Creating dynamic organizations
*(32:27): The role of AI in revolutionizing HR
*(38:23): Pitfalls of AI
-------------------
Links:
Learn more about The Josh Bersin Company
Learn more about The Josh Bersin Academy
Learn more about Irresistible Conference
Learn more about Dynamic Organizations
Previous Episode

The Cohesion Podcast is Back!
The Cohesion podcast is back with more exciting episodes! Shawn Pfunder, Communications and Employee Engagement Director extraordinaire is taking over the role of host.
Previously this season, we had some amazing guests including CEOs, Founders, and Chief People Officers. They shared valuable tips on creating a world-class employee experience, transforming culture, rebuilding trust after layoffs, and empowering every employee to be a leader.
In the second half of the season, we're bringing new voices into the mix! We'll be talking to consultants, motivational speakers, and future of work experts. We'll dive deep into the intersection of AI and HR, discuss how to organize people effectively for sustainable growth, and explore the relationship between technology, employee experience, and communications.
Stay tuned for more episodes of Cohesion! Check out previous episodes wherever you get your podcasts.
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Links:
Next Episode

The State of Internal Communications with Jordan Katz, Chief Insights Officer at Simpplr
This episode features an interview with Jordan Katz, Chief Insights Officer at Simpplr. Jordan advises organizations on the influential use of data and analytics to develop strategies that predict outcomes and increase performance. Prior to Simpplr, he was one of the Heads of Employee Experience Strategy at Qualtrics and has consulted hundreds of SaaS companies and global organizations.
In this episode, Shawn and Jordan dig into Simpplr’s 2024 State of Internal Communications Report. They discuss the most surprising results, creating highly effective teams, and using AI to tailor messages.
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“We're creating not a time machine, like go back in time machine, but a save you time, reduce friction. Where everything is served up at your fingertips in a way that not only helps you get your job done, helps you be more productive, reduces cycle time on search and access to information. And by the way, can help you eliminate some of the administrative tasks or recognize your peers or any of the things that you want to do on a day-to-day basis that are not the high value stuff that drives crazy impact at your job. But instead, helps lift you up so you can do the best work that you can possibly do in the most efficient manner possible.” – Jordan Katz
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Episode Timestamps:
*(03:45): Rapid fire questions
*(10:43): Surprising results from the State of IC Report
*(18:59): How AI can improve IC messaging
*(30:12): Jordan’s advice for implementing an intranet
*(35:17): What makes highly effective IC teams
*(46:56): What’s next for IC in 2025
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Links:
Connect with Jordan on LinkedIn
Read Simpplr’s State of Internal Communications Report
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