Road to Oracle CloudWorld 2022 | CIO Jae Evans Previews Hybrid Cloud & Multi-Cloud Customer Success Stories

10/06/22 • 12 min

The Big Themes:

Customer demand for multi-cloud: Oracle has been focused recently on partnerships with Microsoft and Amazon that allow mutual customers to pick and choose the cloud services they get from each vendor, and Jae says that big-name brands are very hot on this idea.
Cloud @ Customer offers even more flexibility: For customers in highly regulated industries or that prefer more control and security, Oracle's Cloud @ Customer offering provides all the benefits of a fully managed cloud region in an on-premise environment.
What customers can expect at CloudWorld: Jae says that if customers can come to the event with a clear understanding of their business goals and desired outcomes, they'll find a plethora of information about how Oracle's cloud solutions can help achieve them.

The Big Quote: "These are more multi-cloud-type solutions that are making it simpler and advantageous for our customers to use. We have a lot of customers who are excited about it—AT&T, Marriott, and Veritas to name a few—who have really voiced their interest and excitement about what this can do for them... getting that flexibility and optionality so they can get the best cost, best performance for their cloud business."

Want to learn more about Oracle CloudWorld 2022?
Explore content, speakers, and registration options.

This episode is sponsored by Oracle.

The Big Themes:

Customer demand for multi-cloud: Oracle has been focused recently on partnerships with Microsoft and Amazon that allow mutual customers to pick and choose the cloud services they get from each vendor, and Jae says that big-name brands are very hot on this idea.
Cloud @ Customer offers even more flexibility: For customers in highly regulated industries or that prefer more control and security, Oracle's Cloud @ Customer offering provides all the benefits of a fully managed cloud region in an on-premise environment.
What customers can expect at CloudWorld: Jae says that if customers can come to the event with a clear understanding of their business goals and desired outcomes, they'll find a plethora of information about how Oracle's cloud solutions can help achieve them.

Want to learn more about Oracle CloudWorld 2022?
Explore content, speakers, and registration options.

This episode is sponsored by Oracle.

Previous Episode

AI, ML, and Bots Are Taking the "Service" Out of Customer Service | Lochhead on Different

The Big Themes:

Tech's "cancel first" policy: From Amazon to Twitter and beyond, tech platforms seem to be far too quick to remove accounts, content, and products without asking any questions about the rule that's allegedly been broken.
Brands are abandoning customer service: Trying to reach a human to discuss a customer question is nearly impossible these days. Christopher points to Southwest as a remarkable exception to this rule, and encourages companies to get humans involved again.
The limitations of AI- and ML-driven regulation: Bots don't get sarcasm yet, and users across many platforms are dealing with account suspensions for posts that do not actually break any rules.

The Big Quote: "We have asked these major platforms for their free speech policy... They send a link, you read the link. And here's what you discover when you read the link: the word free, the word speech, or the two together don't appear in the document."

Want more from Christopher Lochhead and Category Pirates?
Explore his podcasts, blog, and books, including the new "Snow Leopard."

Next Episode

Road to Oracle CloudWorld | Changing the Game with End-to-End Automation Suites for Industries, with Mike Sicilia

The Big Themes:

Balancing partnerships and full-service: Mike says that Oracle is thrilled to work with partners to fill "last-mile solutions" and regulatory-specific needs, but also that Oracle is looking to fill vertical edge cases with its own solutions.
HCM in healthcare shows Oracle's differentiation: The gig economy is impacting hospitals and other care settings, so Oracle is stepping up with a suite of tools including HCM and more to help business leaders in a holistic way.
The cloud shifts conversations to velocity over function: Thanks to the cloud, Oracle can help customers stay on the bleeding edge of technology through regular releases and updates, delivering greater speed to customers' businesses.

The Big Quote: "The ability to speak in the language of the business—because you're delivering the technology that our customers are using to engage with their customers—is a core differentiator."

Interested in Oracle CloudWorld 2022?
Get an Oracle TV pass for live coverage, or register to join in person.

This episode is sponsored by Oracle.