Cleaning Business Life

Have you ever wondered what happens when a simple cleaning job goes disastrously wrong? Picture this: a beautiful chandelier crashing to the ground, leading to a staggering $45,000 claim. Join me, alongside the insightful Kimberly Gonzalez, as we unravel the world of liability insurance and the often overlooked, yet vital role it plays in safeguarding your cleaning business. From sharing my nerve-wracking personal stories to discussing best practices, we delve into how to protect your assets and keep both employees and clients out of harm's way.
Safety is no accident, and in this heart-to-heart, we tackle the nitty-gritty of safety protocols, from the handling of hefty furniture to the specific dos and don'ts of product usage on various household surfaces. Who knew that something as simple as a misplaced oven cleaner could strip away a countertop's finish or that expensive appliances and pets could be at risk from certain chemicals? We've got the lowdown on how to navigate these dangers with care, as well as how to approach cleaning homes that house high-value items with the precision and respect they require.
Wrapping things up, we can't help but chuckle at the oddities of insurance policies, like why your landlocked cleaning business might be covered for marine accidents – go figure! Despite the laughter, we know that the topic of insurance is no joke. We ensure you walk away with an understanding of when it's wise to file a claim, the difference between accidental damage and negligence, and why having an emergency fund can save you from hiking up your premiums. So, why not pull up a chair (carefully, of course) and join our conversation? It's an episode packed with humor, cautionary tales, and indispensable advice for anyone with a mop, a mission, and a business to protect.

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Support the show

Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

See Shannon's latest courses: www.KleanFreaksUnversity.com

Ready to revolutionize your cleaning business through cutting-edge social media strategies? Join Jamie Runco and me, Shannon Miller, as we unlock the secrets to mastering social media marketing tailored specifically for cleaning services. From overcoming the hurdles of managing multiple Facebook pages to tapping into Pinterest’s massive search engine potential, we'll guide you on how to leverage LinkedIn for attracting commercial clients and navigate TikTok’s time-intensive nature. Discover user-friendly editing tools like VideoShop and iMovie to elevate your marketing efforts without breaking the bank. We also emphasize the importance of maintaining a balanced budget until your business starts to see financial gains.
In this episode, we dive into actionable strategies to boost your social media presence, including following industry peers for inspiration and running engaging contests. Learn the art of planning content ahead of time, utilizing AB testing, and the transformative power of live videos. Jamie and I share our favorite tools like Puebler for scheduling and resources such as AppSumo and Clean Pixel AI to streamline your operations. We also delve into the complexities of supporting local employees while considering future outsourcing options. Tune in for practical advice on consistently growing your business and making the most out of available digital tools and networks.
Don't forget to apply for the full scholarship of the SSPCBA, sponsored by Klean Freaks University. Here is the link to apply: https://forms.gle/aVMS7GpLSkEsaoBM7.
Winner announced 12.29.24

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It can be crowed when trying to figure out who you are going to learn from

Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

[email protected]

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

Support the show

Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

See Shannon's latest courses: www.KleanFreaksUnversity.com

Have you ever wondered how cleaning professionals handle the discovery of illegal items in clients' homes? Jamie Runco of Above All Cleaning Services joins us to unravel her experiences—from stumbling upon drug paraphernalia and large sums of cash to encountering firearms. Jamie shares her invaluable insights on managing these tricky situations with discretion and safety, and also highlights the evolving norms around cannabis use and the peculiar requests that sometimes come with it, such as cleaning bongs or dealing with explicit art. This episode underscores why setting boundaries and making informed client choices are crucial in the cleaning business.
Get ready to learn actionable tips and essential precautions for cleaning environments riddled with potential hazards, like marijuana resin and dangerous substances such as fentanyl. Jamie and I delve into the importance of professional training, certification, and involving insurance when dealing with these risks. We also explore the need for clear policies and protocols to prepare cleaning staff for encounters with illegal drugs, firearms, and other hazardous materials. From handling discovered firearms to the challenges of retrieving them from police custody, this episode offers a comprehensive guide for cleaning business owners and their teams to navigate these complex and risky situations confidently and safely.
Here is the link to apply for the Full Scholarship sponsored by Klean Freaks University.com
https://forms.gle/majBxpA7LUWwBWC27

Send us a text

It can be crowed when trying to figure out who you are going to learn from

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

Support the show

Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

See Shannon's latest courses: www.KleanFreaksUnversity.com

Discover how a simple cleaning checklist can transform your business and maintain high standards, even as you expand your team. (Look for google Drive link below, for a basic cleaning check list.)

Join me, Shannon Miller, alongside Jamie Runco from Above All Cleaning Services, as we unpack the secrets behind creating an effective cleaning checklist that ensures consistency in every job.

Learn about digital tools like Jobber that are revolutionizing checklist management, enabling growth while keeping the quality of your services on par with leading brands. We'll guide you through defining cleaning standards and differentiating between varying service levels to meet diverse client expectations seamlessly.
We dive into the nuts and bolts of achieving efficiency and professionalism in the cleaning industry. From implementing the 70% clutter rule (see link to episode below) to leveraging the roles of 1099 contractors versus W-2 employees, our conversation provides actionable insights for managing your team and maintaining legal compliance.

See how universal training parallels, such as those employed by McDonald's, can prepare your staff for any cleaning scenario, boosting client satisfaction and reducing decision fatigue. This episode is a goldmine of strategies to streamline your operations and keep your business running smoothly.
Finally, we tackle the sensitive topic of price adjustments in the face of rising costs. Jamie and I discuss strategies for implementing regular price increases to sustain your profit margins without alienating clients. You'll hear about the critical role of equipping your team with the latest tools and supplies to ensure job satisfaction and retention. We also share our personal experiences with testing cleaning equipment, emphasizing the need for effectiveness while avoiding practices that might hamper efficiency. Tune in to learn how to handle unforeseen challenges and maintain accountability through surprise visits and detailed checklists.

Cleaning Check List-Google Drive:

https://drive.google.com/file/d/16GBrCWQcwbSiIrkDFYg68DcPHtwPkUs6/view?usp=drive_link

70% Clutter Rule Link:

https://www.buzzsprout.com/2155653/episodes/13668777-episode-23-the-70-clutter-rule.mp3?download=true

Send us a text

It can be crowed when trying to figure out who you are going to learn from

Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

[email protected]

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

Support the show

Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

See Shannon's latest courses: www.KleanFreaksUnversity.com

Ever wondered how you could run a thriving cleaning business and still enjoy a well-deserved vacation? Join us as Shannon Miller hosts a conversation with Jamie Runco from All Above Cleaning Services, who shares her insider tips on achieving this elusive balance. You'll discover the magic of delegating tasks, training your lead techs, and leveraging virtual assistants (VAs) to keep everything running smoothly while you're sipping cocktails on a beach. Jamie’s firsthand experiences and practical advice pave the way for you to step back and enjoy the fruits of your labor without a hitch.
In another enlightening segment, we dive into the mechanics of automating your business operations to ensure seamless functionality during your absence. Learn how to automate crucial tasks like payroll and establish robust emergency protocols. Shannon and Jamie candidly discuss the common feelings of anxiety and guilt many business owners face when taking time off, and share personal stories of gradually transitioning to an absentee owner model. By the end of this conversation, you’ll have actionable steps to build reliable systems and instill trust in your team, allowing you to take those much-needed breaks confidently.
Finally, we explore the modern flexibility of running a business remotely, emphasizing the power of virtual assistants and the possibility of managing operations from anywhere in the world. Hear real-life success stories, including how one business owner operates seamlessly from abroad. We also touch on the complexities of maintaining a professional messenger group and navigating real estate commission dynamics, with the latest updates from a lawsuit in Arizona. Tune in for invaluable insights and start planning your next vacation without the stress of business disruptions.
Don't forget to apply for a full scholarship of the SSPCBA, sponsored by Klean Freaks University.com. WINNER Announced 11.29.24 https://forms.gle/aVMS7GpLSkEsaoBM7

Send us a text

It can be crowed when trying to figure out who you are going to learn from

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

Support the show

Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

See Shannon's latest courses: www.KleanFreaksUnversity.com