Health Equity: Insights on the CMS Framework and Leadership in Healthcare

05/23/24 • 27 min

CHAPcast by Community Health Accreditation Partner

As a nurse, witnessing the pervasive disparities in healthcare access was a profound wake-up call. Our conversation with Marisette Hassan takes us on a journey through the challenges and aspirations of achieving health equity, a mission that has never been more critical than in the shadow of the COVID-19 pandemic. When systems fail to serve everyone equally, the consequences are dire, and our discussion underlines the urgency of this issue. With Marisette's insights on the CMS health equity framework, we unpack the layers of this complex issue, from the importance of data collection to the necessity of culturally tailored services.

With the pandemic spotlighting the stark inequities impacting Black and Brown communities, the episode with Marisette Hassan navigates the intricate paths of the CMS framework designed to bridge these alarming gaps. As we dissect the five priorities of this framework, it becomes clear that understanding and addressing the social determinants of health goes beyond mere demographics. It's a call to action for inclusive imagery, language accessibility, and a healthcare system that welcomes diversity in all forms, including provision for those with disabilities and hearing challenges. This comprehensive strategy reflects a commitment to not just heal but to include, resonating deeply with us as healthcare professionals seeking to serve all communities effectively.
Our final reflections circle back to the role of leadership in championing health equity. Sharing the excitement of developing CHAP's health equity standards, we highlight the incremental steps taken towards this monumental goal. Acknowledging Marisette's invaluable contributions, we invite our listeners to become part of a movement towards a healthcare landscape that's not only quality-driven but also equitable. Join us as we explore the nuances of health equity and take away insights that will empower you to partake in the transformation of healthcare into a system that truly caters to everyone.

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Previous Episode

The FY 2025 Hospice Wage Index Rule: Insights From NAHC and NHPCO

Take a first look at the Fiscal Year 2025 Hospice Wage Index Rule with the unparalleled insights of industry authorities Katie Wehri (NAHC) and Patrick Harrison (NHPCO). Our conversation slices through the complexity to deliver a focused commentary on what this proposed rule signifies for hospice care providers, highlighting the rule's unexpected early release and the notable absence of anticipated program integrity proposals. We delve into the ramifications of the missing measures and the adaptability required in the wake of this development. The advent of the HOPE assessment tool is scrutinized as it transitions from a patient-centric assessment to a pivotal data collection asset, with an eye on the nuances of its rollout.
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Next Episode

Discharge for Non-Compliance? The Shift to Patient Adherence

Ever wondered why patients miss their medication schedules despite clear instructions? Our enlightening conversation with Dr. Kate Jones reveals the critical shift from simply labeling patients as "non-compliant" to understanding the complexities behind "patient adherence." Discover how patient-centered care and shared decision-making can transform healthcare outcomes and why addressing social determinants of health (SDOH) is paramount for effective and realistic care plans.
Through a real-world case involving medication refills, we underscore the importance of thorough patient questioning. You'll hear how a nurse's persistence uncovered the true reasons behind missed refills and how practical solutions like pharmacy delivery services or mail-order options can prevent hospital readmissions. This segment highlights the value of taking extra time to identify and solve underlying issues, ultimately improving patient care.
Communication is the cornerstone of healthcare, and in our final segment, we discuss strategies to enhance patient interactions. Learn how using phrases like "tell me more" can foster a non-punitive, supportive environment and explore organizational techniques to encourage a culture of empathy and understanding. We also touch on the upcoming health equity standards from CHAP, emphasizing the need for continuous advancement in quality care. Join us for a thought-provoking episode that advocates for a more holistic and empathetic approach to healthcare.
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