The Amazon Effect: Digital Marketplaces for B2B Customers

10/30/18 • 55 min

Changing the Game with Intelligent Technologies, Presented by SAP

The buzz: “92% of B2B buyers say that they prefer to buy online, while Gartner analysts estimate that by 2019, 41% of all revenue across all industries will come from digital channels.” (multichannelmerchant.com) It was inevitable. B2B customers expect a consumer-grade shopping experience. They’re 60% through the buying process before talking to a vendor and demanding convenience, pricing transparency, try-before-you-buy, personalized service, easy purchasing and help with complex purchases. How to deliver? Digital marketplaces. The experts speak. Tim Yates, DataXstream: “We should not look back unless it is to derive useful lessons from past errors....” (G. Washington). Diane Fanelli, SAP: “It is not the strongest of the species that survives, nor the most intelligent...It is the one that is the most adaptable to change” (L.C. Megginson). Steve Kohn, SAP: “It always seems impossible until it is done” (N. Mandela). Join us for The Amazon Effect: Digital Marketplaces for B2B Customers.

Previous Episode

Disrupting with Purpose Through Intelligent Technologies

The buzz: “Disruptors don’t set out to beat you at your own game—they change the rules” (Kai Riemer). Companies are choosing to disrupt the status quo with intelligent technologies in order to create the flexibility, agility, and scalability for the next generation of their business. What do you call disruption with this kind of purpose? Transformation. Trends are emerging as companies establish strategies for modernizing in the cloud to get ready to integrate Machine Learning, Artificial Intelligence, and Internet of Things. The experts speak. Michael Harding, Virtustream: “Once in a while you can get shown the light, in the strangest of places if you look at it right” (Jerry Garcia). Sebastiaan Foppema, smartShift Technologies: “Let’s go invent tomorrow rather than worrying about what happened yesterday” (Steve Jobs). Uddhav Gupta, SAP: “Creativity is contagious. Pass it on” (Eugene Raudsepp). Join us for Disrupting with Purpose Through Intelligent Technologies.

Next Episode

Digitalization: Powering Utilities and Smart Cities

The buzz: “We’re on the path to treating cities like living entities with biosignatures waiting to be decoded and leveraged” (Hatem Zeine www.forbes.com). Faced with major weather events, aging infrastructure and more demanding consumer expectations, the utility industry is in the midst of unprecedented change. Digitalization, intelligent technologies and data are helping utilities and cities operate more efficiently, engage better with customers and become resourceful stewards of the world’s electricity, gas and water. The experts speak. Jay Millar, Itron: “Prediction is hard, especially when it is about the future” (Karl K. Steincke). David Harkness, Xcel Energy: “To be the man, you gotta beat the man” (Rick Flair). Michael O’Donnell, SAP: ‘It’s not the critic who counts; not the man who points out how the strong man stumbles ... The credit belongs to the man who is actually in the arena...” (Theodore Roosevelt). Join us for Digitalization: Powering Utilities and Smart Cities.