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[Ep.2] What Tools Do Your Sales Leaders Have Available?
08/10/21 • 55 min
How do we manage a scattered workforce effectively? What are the challenges that leaders face these days when teams have shifted to working remotely?
Virtual leadership is not being in the same room as these people, and not being able to read body language. These little subtle things that you could pick up on as a leader have now disappeared and it is now over a screen.
In this episode, Oliver and Jason continue to talk about leadership, especially virtual leadership, and how it is different from what's supposed to be leadership since the world changed at the beginning of the year 2020.
Learn more about leadership and from our free tips, tools, and techniques that you can use as you reach your goal to become that Call Center Hero.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
How do we manage a scattered workforce effectively? What are the challenges that leaders face these days when teams have shifted to working remotely?
Virtual leadership is not being in the same room as these people, and not being able to read body language. These little subtle things that you could pick up on as a leader have now disappeared and it is now over a screen.
In this episode, Oliver and Jason continue to talk about leadership, especially virtual leadership, and how it is different from what's supposed to be leadership since the world changed at the beginning of the year 2020.
Learn more about leadership and from our free tips, tools, and techniques that you can use as you reach your goal to become that Call Center Hero.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
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[Ep.1] Welcome to Call Center Confidence with Cutter & Catt
Welcome to the Call Center Confidence with Cutter and Catt Podcast!
We are here to help everyone in the call center industry in becoming a Call Center Hero. You can build a successful and scalable call center operation no matter who you are or where you are in the world.
In this first episode, Oliver and Jason talk about leadership and its components. In the future, we're going to be bringing in some experts that currently work in the industry to discuss topics in further depth, and to answer your questions.
Learn more from us as we tackle and discuss about leadership in the Call Center business.
Learn more about how to build your Call Center Confidence
Sign up for Reminders about Weekly Live Show
Connect with Jason on LinkedIn
Connect with Oliver on LinkedIn
Follow Us on:
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