Driving Operational Excellence at bswift With Adam Hostetter

08/16/23 • 26 min

Get an insider’s look at how bswift’s Head of Operational Excellence, Adam Hostetter, is driving major improvements. Learn how his team is enhancing service delivery, upgrading technology, and aligning workstreams to accelerate growth. Adam shares insights on creating organizational alignment through visibility and communication. Hear how he employs urgency, quick wins, and constant iteration to lead successful change management. He also talks through balancing data-driven decisions with leadership instincts, maintaining work-life balance, and not losing sight of core entrepreneurial truths. Tune in for an illuminating discussion on how Adam’s operational leadership expertise is propelling bswift’s world-class benefits administration.

Previous Episode

bswift’s Bright Future, Mission, and Passion, With bswift CEO Ted Bloomberg

Join hosts Don and Sharon as they speak with Ted Bloomberg, bswift’s CEO, about bswift’s bright future as we emerge as a standalone organization. In this episode, you’ll learn more about bswift’s leadership, what fuels our passion for our clients and partners, and our commitment to deliver excellent technology and service to all those we serve. Don and Sharon will discuss how the fundamentals of transparency, communication, and accountability are the foundational elements bswift roots itself in to drive the business. Settle in for fun and fast-paced dialogue that even includes a baseball story or two!

Next Episode

Shaping Culture and Service: A People-First Approach to HR with bswift’s Natalie Atwood

How can HR professionals be true people partners that empower and shape company culture? bswift's Chief People Officer Natalie Atwood talks with bWise hosts Don and Sharon about her passion for putting people first. Learn how she's guiding bswift's cultural evolution—focusing on talent, transparency, engagement, and wellbeing. Natalie also discusses key elements of bswift's benefits admin success like speed, simplicity, and creating a culture of connection in a remote-first world. Tune in for an uplifting discussion on leading with care, trust, and fun.