Built By Humans

Today we’re joined by Christian Lund, Co-Founder and Chief Product Officer of Templafy, the document automation company revolutionizing how enterprises manage their brand and content on the cloud.

Christian shares his experience going from CEO to CPO, making transparent communication key to company culture, and finding the right role for the right people. He also talks Templafy’s product philosophy, the future of presentations, and what he’s learned about American culture during Templafy’s U.S. expansion.

Carrie Lazorchak (CRO of SimilarWeb) joined Scott Britton and Andrei Newman on the Built By Humans podcast. Here are some key takeaways from the conversation:

• Personal and social engagement is a big factor in the satisfaction individuals find in their jobs.
• Millennials are highly adaptive and crave a variety of experiences which means managers have to re-think career pathing.
• Self-assessing your strengths and weaknesses will make it easy to identify the right career path.
• Actively seek external feedback from others and use that as inputs into how you assess your competencies.
• Diverse teams drive better outcomes.

In today’s episode, Founder and CEO of Drift David Cancel joins the Built By Humans podcast. Listen in as David outlines his philosophies for being an effective leader. Some key takeaways:

• Accepting that the future is out of your hands is an important step towards personal and professional growth.
• Finding a balance between quality and quantity when hiring new personnel is a skill that is honed over time.
• Effective internal communication is just as important as effective external communication.
• Remote work is a necessary and positive transition.
• CRM is an area that is ready to be disrupted.

The “Good Guys” of the credit card industry, Ramp’s goal is to actively help customers spend less. We often are excited by reward points and bonuses when using a credit card; however, these incentives often delude us into spending more.

Co-Founder and CEO Eric Glyman embarked on his mission with Ramp after discovering how customers were being deceived. The avid StarCraft player joined hosts Scott and Andrei to describe the misalignment between what customers want and what their credit card gives them- and how you can avoid it. Listen in to become a smarter spender and learn about a company disrupting a space dominated by incumbents.

Here are some quick takeaways:

• When services such as expense management are generally provided at a cost, offering it for free is an effective way to secure a foothold in a market
• Banks and consumers have inherently different goals- understanding this is the first step in becoming a budget savvy person
• In marketing efforts, directly show how your product or service addresses a customer’s needs rather than how other companies are lacking
• Be strategic with hiring- talented individuals often run in the same circles
• Don’t crush the butterfly- acquiring a company should be a delicate process to integrate the two entities