BOSS IT with Carl Reader

In this episode, I share the main problems with the way that businesses take on staff. What I've seen in my own businesses, and in others. And what I now do differently. Inspired by a conversation today at a book club that I spoke at. Enjoy!

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Audio:
Persuasion (Instrumental) by RYYZN https://soundcloud.com/ryyzn
Creative Commons — Attribution 3.0 Unported — CC BY 3.0
Free Download / Stream: https://bit.ly/-persuasion
Voiceover:
Jordan Reader http://www.jordanreader.co.uk

I’m not exaggerating when I say bestselling business author Mike Southon is one of my inspirations in business - and indeed even in life. That isn’t the kind of praise I dish out lightly. I absolutely loved this chat with the serially-successful “Beermat Entrepreneur”, where we talk about how to turn a good idea into a great business, his journey to success and what he’s learnt along the way – oh and we touch on cat litter, too ;) This podcast is brought to you by d&t advisory, helping you unlock the magic of your business, and sponsored by QuickBooks – helping UK small businesses stay on top of their finances. For more The Carl Reader Show, follow me on social media @CarlReader.

Adding on from the previous episode, myself and Dave Holland talk now about the negativity that may come off the back of controversial social media marketing and how to deal with it. This podcast is brought to you by d&t advisory, helping you unlock the magic of your business, and sponsored by QuickBooks – helping UK small businesses stay on top of their finances. For more The Carl Reader Show, follow me on social media @CarlReader.

What can YOUR business do to make your customer feel special? We're all guilty of giving a fake email when the sales assistant asks us for one. Nobody wants repetitive junk filling up their email! Adapting how you communicate with your customers can totally change their perspective and put a genuine smile on their face. Sometimes it can be as simple as a simple text or email - think of this when adapting it to your business. I talk my personal experience and top tips for going the extra mile. This podcast is brought to you by d&t advisory, helping you unlock the magic of your business, and sponsored by QuickBooks – helping UK small businesses stay on top of their finances. For more The Carl Reader Show, follow me on social media @CarlReader.