Voices of Resolve at the (Virtual) Public Square

04/01/20 • 65 min

In these critical times, we present highlights from BIG’s first Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis. Hear about pop-up call centers, BYO Keyboards, skip-a-payment programs and other outside-the box tactics. Also, Glen discusses stimulus checks and Sherrod Brown’s digital distribution brainstorm.

Previous Episode

The Power of Collaboration in Times of Crisis

John and Glen discuss how the opportunity to share ideas and jointly problem solve is a strength that serves credit unions particularly well during events like the COVID-19 crisis. Also, CEO Roxi Jensen of $40 million Embarrass Vermillion FCU in northern Minnesota offers an inspirational reminder of CUs’ community impact, and BIG’s Digital Town Hall venues for ongoing exchange of pandemic knowledge and mutual support.

Next Episode

Credit Unions' Chick-Fil-A Moment?

Highlights from BIG’s Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis. This week’s topics include drive-through challenges, cyber intrusion attempts, transitioning to a remote workforce and serving dispersed members. Also, Glen on fintech’s “time to shine,” cash usage patterns and small business relief.