Credit Unions' Chick-Fil-A Moment?

04/08/20 • 55 min

Highlights from BIG’s Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis. This week’s topics include drive-through challenges, cyber intrusion attempts, transitioning to a remote workforce and serving dispersed members. Also, Glen on fintech’s “time to shine,” cash usage patterns and small business relief.

Previous Episode

Voices of Resolve at the (Virtual) Public Square

In these critical times, we present highlights from BIG’s first Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis. Hear about pop-up call centers, BYO Keyboards, skip-a-payment programs and other outside-the box tactics. Also, Glen discusses stimulus checks and Sherrod Brown’s digital distribution brainstorm.

Next Episode

Keeping the Dollars Flowing

Glen talks with Dwolla’s new CEO Brady Harris about scaling a fintech survivor and taking the reins from a founder. Also, onetime White House insider Bryan Del Monte shares some provocative thoughts about what we’re getting wrong (and right) on the Paycheck Protection Program.