Beyond Luxury

Get ready to challenge your understanding of luxury. This podcast series of Beyond Luxury guarantees to equip you with fresh insights into the revolution of the luxury industry in our rapidly changing world.

I am your host, Carlota Rodben, luxury, beauty, fashion, and hospitality futures and innovation specialist. I am also the author behind Beauty As It Is and my most recent book, Beyond Luxury: The Promise of Emotion, which sets the stage for our podcast discussions.

Join me as we engage in stimulating conversations with industry thought leaders across multiple sectors, challenging traditional concepts of luxury and exploring its shift towards a more human-centric, purpose-driven industry.

This is your gateway to the future of luxury, and I can't wait to co-create it with you.

Step into the world where experience, tech, and purpose redefine the future of luxury. In Season 3 of the Beyond Luxury Podcast, Carlota Rodben takes you on a journey through thought-provoking conversations with the brightest minds shaping the luxury landscape. From industry whistleblowers and tech visionaries to fashion and culture pioneers and wellness experts, this season is packed with bold ideas and transformative stories.

Get ready to explore topics like digital fashion, the future of customer experience, redefining health & wellness as luxury, and the power of technology in creating transparent, augmented, and purpose-driven brands. Every episode challenges conventions, sparks curiosity, and offers insights into the evolving meaning of luxury.

Whether you’re an entrepreneur, a current or future leader of the luxury industry, a creative professional, or simply passionate about the future, Season 3 will inspire and inform you. The revolution of luxury starts here—don’t miss it.

🎙️ Beyond Luxury Season 3 brings you a new episode every week. Subscribe now on your favorite podcast platform and join the conversation!

Want to stay ahead of the curve? Sign up for our Weekly Beyond Luxury Substack and follow us on Instagram, TikTok, and LinkedIn for even more insights and inspiration.

Join us to discuss the future of luxury travel and hospitality and the impact of technology on the industry with Michael Ross, a thought leader in the travel and hospitality sector.

Michael shares insights on hyper-personalization, the role of blockchain in hotel booking, and the importance of sustainability in luxury experiences. He also explores the power of community in hospitality and the potential of Web3 technology, including blockchain, AI, and AR/VR.

We delve into hyper-personalization in luxury travel and hospitality and how technology can tailor the guest experience from arrival to departure. The discussion covers personalized menus, customized room amenities, and integrated entertainment options, emphasizing the need to cater to individual preferences and expectations.

Takeaways:

• Luxury hospitality increasingly focuses on hyper-personalization to create unique experiences for each guest.
• Blockchain technology is revolutionizing hotel bookings, ensuring secure and personalized experiences.
• Sustainability is gaining importance in luxury hospitality, with a growing demand for eco-friendly options.
• Web3 technology and community engagement are shaping the future of travel, offering personalized and immersive experiences.
• Virtual and augmented reality has the potential to enhance travel experiences by providing virtual previews of destinations and accommodations.
• Hyper-personalization involves using technology to craft personalized guest experiences, such as tailored dining options, customized room amenities, and entertainment tailored to guest preferences, enhancing the overall experience.

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Join us to explore the transformative power of digital product passports and connected items with insights from Natasha Frank CEO of Eon, Pierre-Nicolas Hurstel CEO of Arianee, and Jake Gajdamowicz CEO of Uniqly. They share their unique journeys and how their expertise is driving the integration of intelligence into products, enhancing value and traceability in the luxury market.

We'll uncover the evolving role of blockchain and NFC technology in creating secure, interactive products, paving the way for a new paradigm in customer engagement and sustainability. As we approach the EU legislation mandating digital product passports by 2027, our discussion highlights the importance of brands adapting to these innovations.

Takeaways:

• Digital product passports are revolutionizing customer engagement and sustainability by embedding intelligence into products.
• Blockchain and NFC technology are key to creating secure, interactive products that support circular business models.
• Upcoming EU legislation will require brands to implement digital product passports by 2027, signaling a major shift in the industry.
• The future of product ID monetization and customer engagement lies in digital IDs, with brands exploring new opportunities through smart clothes and connected objects.
• Cross-departmental collaboration and scalable solutions are essential for brands looking to thrive in this digital transformation.

Bonus Podcast Episode from the ⁠Future+⁠ Paris Event.

Future+, is a curated global network for founders, visionaries and disruptors across creative, culture and technology facilitating connections, collaborations, education and access to events, networking, content and insights.

Delphine Tour Helin, Global Beauty Tech Director for YSL Beauty, discusses the future of luxury brand experiences and the innovative intersection between technology and customer engagement. She shares her journey in the luxury industry and how YSL is reshaping luxury beauty experiences.

Delphine highlights the importance of creating memorable experiences and the role of technology in enhancing the expertise of beauty advisors, and never replacing the human.

She also discusses the true meaning of omni-channel experiences and the future of personalization in the beauty industry.

Takeaways

• Luxury brands are shifting from brand expression to self-expression, from exclusive to inclusive, and from status-driven to emotions and values-driven.
• Technology plays a key role in creating unique and memorable experiences, but it should be purposeful and meaningful, augmenting the expertise of beauty advisors.
• The future of luxury brand experiences lies in sustainability, personalization, and inclusivity, with a focus on ethical practices, environmentally friendly products, and catering to a wide range of skin tones and cultural backgrounds.
• The balance between human expertise and technology is crucial, with technology augmenting the expertise of beauty advisors rather than replacing them.
• The shift to omni-channel experiences requires a seamless integration of online and offline touch points, with a focus on creating a continuity of brand experience and personalized recommendations.