Navigating Change and Overcoming Resistance with James Robert Lay of the Digital Growth Institute

Join us for a special conversation with James Robert Lay, founder and CEO of the Digital Growth Institute and author of Banking on Digital Growth and Banking on Change. In this episode, James Robert shares:

Why consumer behavior is driving financial services transformation

The importance of continuous reinvention in the face of exponential change

How to overcome resistance to change within your organization

The power of shorter time periods for driving progress

Whether you're a community bank, credit union, or fintech leader, this episode offers invaluable insights on positioning your organization for success in a rapidly evolving landscape. Listen to learn how to cultivate a culture of continuous improvement and innovation that will keep your institution relevant in the years to come.

01:27 James Robert's Journey into Financial Services

03:43 The Evolution of Consumer Behavior in Financial Services

12:30 Opportunities and Examples of Industry Transformation

26:13 The 90-Day Growth Method

32:13 Advice for the Frustrated

36:29 Resources

For more information, and for James Roberts' books:

https://www.jamesrobertlay.com

https://www.bankingonchange.com