Curiosity-Driven Financial Service with Kathy Jumper of Orange County's Credit Union
Behind the Vault08/07/24 • 19 min
Orange County's Credit Union is much more than the municipality of its namesake. In the past five years, the Credit Union has undertaken a growth strategy, vastly expanding its Southern California presence and adopting a nationwide membership field for its digital banking channels. Kathy Jumper, President and CEO, shares with us the approach they are taking and how her wide and varied background in banking and credit unions informs their execution.
This episode is for anyone looking to understand the strategies driving growth in modern community financial institutions.
Highlights from our discussion:
From municipal employee credit union to a nationwide field of membership
Commercial real estate and business lending as a differentiator
The relative role digital plays in growth plans
The linchpin of digital account opening and self-service
A unique career spanning community and large banks and credit unions
The questions that will impact future success
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08/07/24 • 19 min
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