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Behind the Vault - Building Trust in Banking with Teri Williams of OneUnited Bank

Building Trust in Banking with Teri Williams of OneUnited Bank

Behind the Vault

04/10/24 • 22 min

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The operative word in community banking is community. Sometimes, a community extends beyond a local geography. OneUnited is an example of a community financial institution that has evolved to meet this definition of community. With over $600M in assets, OneUnited is the largest black-owned bank in the US. It leverages technology and its unique approach to banking to serve a distinct community of customers across the country.

Highlights from this episode:

The strategy that drove a string of acquisitions to the bank's footprint today

Overcoming distrust in banking and getting past perceptions of the 2008 financial crisis

Their use of technology to unify operations across the bank and deliver a modern digital experience for customers

OneUnited's structure as a Community Development Financial Institution (CDFI) and how that aligns with and enables their mission

The critical role education plays in the bank's approach to service

OneUnited's approach to sustainable CRA activities

For more info on OneUnited and Teri's story, visit OneUnited.com.

04/10/24 • 22 min

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